» Bill's Quality Auto Care
» Is this your shop or dealership? Edit Business Profile Info
Bill's Quality Auto Care
View Photo Gallery

Bill's Quality Auto Care

2016 Donville Ave, Simi Valley, CA 93065

(805) 380-3665

  • “Everything was done that I asked to be done. The kept me updated on when my car would be ready. The staff was amazing.”

    —Jil, Simi Valley, CA

  • “They were very professional. They explained the problem well and did the job they said they would do.”

    —Ed, Simi Valley, CA

  • “Have recommended over five people and all have been delighted with the service, etc. You can use my last name as well.”

    —Bill, Simi Valley, CA

  • “It's nice to know that there is somewhere locally you can finally trust to take your car to..not only do they do a great job but I...”

    —Margaret, Simi Valley, CA

  • “Bill's Quality is deserving of trust in what work they recommend to be done, the fairness of cost, and the timeframe of repairs. I...”

    —Deanne, Simi Valley, CA

  • “The shop does a wonderful job in performing quality repairs. They are courteous, professional and honest. They do not use any...”

    —Bradley, Simi Valley, CA

  • “Love these guys! They are a class act!! Wont use anyone else. Awsome Job keep it up. U rock!!!”

    —Danny, Simi Valley, CA

  • “Everyone is very helpful and knowledgeable. They tell you exactly what's to be done and when it will be ready. They also provide a...”

    —Louise, Simi Valley, CA

  • “Bill and his staff of skilled technicians and front office personnel are extremely talented and friendly. They perform what the say...”

    —Gary, Simi Valley, CA

  • “Honest and straight forward communication of what repairs were needed. Great service.”

    —Diane, Simi Valley, CA

  • “They are very nice, always helpful. I really trust them. They even told me when I was planning to do unnecessary maintenance, which...”

    —Lori, Simi Valley, CA

  • “Bill's has our complete trust when it comes our vehicles...they've demonstrated honesty and integrity in every interraction. We...”

    —Ralph, Simi Valley, CA

  • “This shop is fantastic!!!! Very friendly staff, clean, professional, knowledgeable. They have worked on two of my cars, and I won't...”

    —Movie.Gun.Guy, Simi Valley, CA

Call Now: (805) 380-3665
Email Us

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
100
Tools & Equipment (?)
90
Customer Service (?)
99
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our assessment of Bill's Quality Auto Care revealed a shop that excels in all areas. We found a staff of ASE certified Master Technicians who are committed to the ongoing training necessary to keep up with ever advancing technologies. Their tools and equipment are the same that you would find at the best dealers. A clean and modern facility is conveniently located near other businesses and services. In addition to their regular weekday business hours, they are open from 8 to 5pm on Saturdays.

Message from the Shop

AAA approved with 100% customer satisfaction rating. AAA "Show your Card and Save" program. Smog Test and Repair Station.
Website

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Coffee
Early Bird Dropoff Heated Waiting Room Open Saturday Rental Car
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews (28 reviews)

Sort by: Date | Helpful
  • Bill's Quality Auto Care
    Abel - Verified Customer
    August 24, 2012

    Very honest and informative on repairs.

    Flag This
  • Bill's Quality Auto Care
    Howard - Verified Customer
    August 24, 2012

    clean shop, fair prices, good work

    Flag This
  • Bill's Quality Auto Care
    Jil - Verified Customer
    August 24, 2012

    Everything was done that I asked to be done. The kept me updated on when my car would be ready. The staff was amazing.

    Flag This
  • Bill's Quality Auto Care
    Ed - Verified Customer
    August 22, 2012

    They were very professional. They explained the problem well and did the job they said they would do.

    Flag This
  • Bill's Quality Auto Care
    Seth - Verified Customer
    August 11, 2012

    Job well done

    Flag This
  • Bill's Quality Auto Care
    Verified Customer
    July 28, 2012

    Very personable, and generous about giving out ways of discount to their customers.

    Flag This
  • Bill's Quality Auto Care
    Verified Customer
    July 17, 2012

    Fast, reliable service.

    Flag This
  • Bill's Quality Auto Care
    Verified Customer
    July 03, 2012

    Minus the pressure to fix multiple minor things the shop was great.

    Flag This
  • Bill's Quality Auto Care
    Bill - Verified Customer
    July 03, 2012

    Have recommended over five people and all have been delighted with the service, etc. You can use my last name as well.

    Flag This
  • Bill's Quality Auto Care
    Verified Customer
    June 27, 2012

    Good people.

    Flag This
  • Bill's Quality Auto Care
    Verified Customer
    June 26, 2012

    It's nice to know that there is somewhere locally you can finally trust to take your car to..not only do they do a great job but I would not hesitate to recommend them to anyone. GREAT JOB!

    Flag This
  • Bill's Quality Auto Care
    Verified Customer
    June 25, 2012

    Thanks for your help

    Flag This
  • Bill's Quality Auto Care
    Deanne - Verified Customer
    June 20, 2012

    Bill's Quality is deserving of trust in what work they recommend to be done, the fairness of cost, and the timeframe of repairs. I great place of business!

    Flag This
  • Bill's Quality Auto Care
    Bradley - Verified Customer
    June 16, 2012

    The shop does a wonderful job in performing quality repairs. They are courteous, professional and honest. They do not use any high-pressure tactics and give you an honest assessment of needed or elective repairs. I highly recommend the shop!

    Flag This
  • Bill's Quality Auto Care
    Russell - Verified Customer
    June 14, 2012

    Best comment possible: We'll return for service again.

    Flag This
  • Bill's Quality Auto Care
    Danny - Verified Customer
    June 08, 2012

    Love these guys! They are a class act!! Wont use anyone else. Awsome Job keep it up. U rock!!!

    Flag This
  • Bill's Quality Auto Care
    Verified Customer
    June 08, 2012

    I have been a regular customer for the past ten years

    Flag This
  • Bill's Quality Auto Care
    Louise - Verified Customer
    June 02, 2012

    Everyone is very helpful and knowledgeable. They tell you exactly what's to be done and when it will be ready. They also provide a ride home and pick up.

    Flag This
  • Bill's Quality Auto Care
    Gary - Verified Customer
    June 01, 2012

    Bill and his staff of skilled technicians and front office personnel are extremely talented and friendly. They perform what the say they will perform! On time and at a very competetive price.

    Flag This
  • Bill's Quality Auto Care
    Cindy - Verified Customer
    May 26, 2012

    Helpful in priority of repairs for planning within budget.

    Flag This
  • Bill's Quality Auto Care
    Verified Customer
    May 25, 2012

    I've known Bill along time & it's nice to be able to trust that my vehicle will be well taken care of.

    Flag This
  • Bill's Quality Auto Care
    Diane - Verified Customer
    May 25, 2012

    Honest and straight forward communication of what repairs were needed. Great service.

    Flag This
  • Bill's Quality Auto Care
    Renee - Verified Customer
    May 17, 2012

    The same problem reoccured shortly after the repair. At the suggestion and comments from other people I took it to another shop. The service was astounding. The price was perfect and best if all it really did get fixed.

    Flag This
  • Bill's Quality Auto Care
    Verified Customer
    May 08, 2012

    reliable quality work

    Flag This
  • Bill's Quality Auto Care
    Lori - Verified Customer
    May 07, 2012

    They are very nice, always helpful. I really trust them. They even told me when I was planning to do unnecessary maintenance, which saved me money! So much better than my previous mechanics!

    Flag This
  • Bill's Quality Auto Care
    Mary - Verified Customer
    May 02, 2012

    The fall special coupon I had was suppose to include checking the air conditioning. The mechanic who happened to give me a ride back to the shop also worked on my car. When I asked him about the air conditioning he said checking the air conditioning was not on the list he was given of things to check. I wonder what else wasn't done on my car that was suppose to be included in the coupon.

    Flag This
  • Bill's Quality Auto Care
    Ralph - Verified Customer
    May 02, 2012

    Bill's has our complete trust when it comes our vehicles...they've demonstrated honesty and integrity in every interraction. We recommend Bill's Quality Auto Care to anyone in the area who expects prompt, professional service at fair prices.

    Flag This
  • Bill's Quality Auto Care
    Movie.Gun.Guy
    June 27, 2010

    This shop is fantastic!!!! Very friendly staff, clean, professional, knowledgeable. They have worked on two of my cars, and I won't take them anywhere else now. Amazing job! If you haven't tried Bill's yet, do yourself and your car a favor....... Do it!!!!!

    Flag This

Hours of Operation

Mon - Fri8:00am to 5:00pm
Sat8:00am to 5:00pm
SunCLOSED
Quality Repairs
Fair Prices
GUARANTEED

This Top Shop offers RepairPal members a 24-month/24,000-mile warranty and the RepairPrice Guarantee.

Fast Facts
  1. Bill Garcia, Owner
  2. Established 1993
  3. Online Reputation:
  4. 4 Technicians on Staff
  5. 4 ASE Certified Technicians
  6. 78 Combined Years of Experience