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Bill's Automotive

131 Buckingham Street, Hartford, CT 06106

Overall Score

Hours of Operation

Mon - Fri:7:30am to 5:30pm

Message from the Shop

We offer shuttle service.We offer pick up and drop off service.We are downtown Hartford's only AAA approved shop.All of our service and repairs come with a 24 month 24,000 mile no hassle warranty.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Coffee
Early Bird Dropoff Loaner Car Se Habla Espanol Service Guarantee
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews (18 reviews)

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Bill's Automotive
Verified Customer
July 02, 2012

I have been coming to Bill's Auto for service on my cars for at least the last 15 years. Joe, John, Hector, Randy, Cody, Mike and all the others who work there are terrific. Honest, trustworthy, helpful and will go the extra mile trying to find the best price possible, if needed, on parts. LOVE. LOVE. LOVE all the guys at Bill's. Thank you for such wonderful service over the years. Ben - you too ....

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Bill's Automotive
Verified Customer
October 18, 2012

The value of the service is unclear because I am not sure if I am getting a fair price. The first time I brought the car there, I was very pleased, but then when I got an oil change and a tire rotation for $70, I am thinking I will not go back there again. The oil change and tire rotation is too expensive and it puts in to question the value of any other repair that I would get there.

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Bill's Automotive
Verified Customer
October 17, 2012

I thought it was a good experience. I thought he was fair, and everything was what he said it would be. He was very informative.

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Bill's Automotive
Verified Customer
October 15, 2012

My brakes squeaked. I thought it was the drums in the back. I took my car in to have them checked. They lubed the bearings and gave my car back to me. My brakes still squeaked! They didn't notice?

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Bill's Automotive
Verified Customer
July 06, 2012

The car was returned cleaner than when I dropped it off and the owner, his name was Michael Turner, was extremely attentive to my needs.

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Bill's Automotive
Verified Customer
June 28, 2012

The service was very good. They helped arrange for me to get a rental car on a short notice because this was an emergency repair, so they were really good on helping me.

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Bill's Automotive
Verified Customer
June 21, 2012

Very pleased with the repairs done on my M3. Also, customer service was excellent.

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Bill's Automotive
Verified Customer
June 21, 2012

The guys at Bill's were very courteous, explaining the work that was needed and why. They even offered to pay for a rental for me when they ended up taking longer than expected on the large repair job required on my car

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Bill's Automotive
Verified Customer
June 08, 2012

All of the people at Bill's have always been nice and helpful.

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Bill's Automotive
Verified Customer
June 06, 2012

It was excellent. I highly recommend Bill's.

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Bill's Automotive
Verified Customer
June 04, 2012

Great overall experience. Very friendly staff, and tell it like it is.

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Bill's Automotive
Verified Customer
June 04, 2012

The staff as well as the technicians were very knowledgeable. It was fair and prompt and most importantly, my car was fixed right the first time. The staff was very knowledgeable and accommodating. The service manager, Joe, did a very thorough job. I would highly recommend the service of Bill's Automotive to those in the Hartford area.

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Bill's Automotive
Verified Customer
June 02, 2012

They were extremely professional and the service was outstanding.

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Bill's Automotive
Verified Customer
May 31, 2012

The repairs were accurate and fast.

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Bill's Automotive
Verified Customer
May 25, 2012

I've always had an excellent experience with Bill's Automotive.

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Bill's Automotive
Verified Customer
May 24, 2012

The guys at Bill's are really pleasant to deal with. And they are totally competent. --Chris

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Bill's Automotive
Verified Customer
May 22, 2012

I have been going to Bill's for years and would highly recommend them.

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Bill's Automotive
February 11, 2010

Great service. They were able to diagnose a whistling noise coming from my engine that dealt with the air intake system. The dealer I took the vehicle to verified the noise as a fuel ping. Nissan came up with a fix for the noise so I took it back to the dealer and told them what the noise was. After they "verified" it, it was covered under warranty. Thanks Bill's Automotive!

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