Bill White's Car Hospital

✓ RepairPal Certified
carhospital@comcast.net
303 North 7th St
DeKalb, IL 60115 USA
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CLOSED NOW
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7:30am to 5:30pm
CLOSED NOW
F
7:30am to 5:30pm
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7:30am to 5:30pm
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Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
Call now:
(815) 315-9741
29 Verified Reviews

Auto Repair Experience

  • Bill White, Owner
  • Established 1991
  • 2 Auto Repair Mechanics on Staff
  • 21 Years of Car Repair Experience
RepairPal Scorecard

Bill White's Car Hospital was established in 1991 and has been providing the community with quality automotive repair ever since. This RepairPal Certified shop features an experienced and well trained team of technicians. An investment in the necessary tools and diagnostic equipment helps to enable them to perform repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “outstanding”, “friendly”, “professional”, and “honest”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Bill White, Owner
  • Established 1991
  • 2 Auto Repair Mechanics on Staff
  • 21 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • iATN

Message from the Shop

Bill White's Car Hospital is a full-service preventive maintenance and auto repair center in the DeKalb, IL 60115 area, specializing in these car care services:

* general maintenance
* preventative maintenance
* heating/cooling
* brakes
* suspension and chassis maintenance and repair
* engine and transmission repair
* heavy duty services
* miscellaneous services

All since 1991.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

29 Verified Reviews
by July 07, 2015

When my battery died, I was attending college, and my Dad was at home. The help that I received in store, and them working over the phone with my dad was outstanding. I didn't feel worried about having to do anything by myself there.

by - Verified Customer July 07, 2015

Fixed right the first time. Completely honest, and fair prices.

by - Verified Customer June 13, 2015

Unacceptable level of accountability and service in general. $500 worth of repairs and they told me that my car had irreparable damage and was not driveable. The irreparable damage was 12 inches from the repairs being done and they claimed not to have noticed. I verified with 3 other shops that it was unlikely they didn't notice and just wanted my money.

by - Verified Customer June 04, 2015

On a recent visit, they left multiple screws on the passenger side floor of my car after repairs were completed. They also did not discard the old ECM (computer) after installing a refurbished one on a previous visit. Prices also seem a little higher than at other shops in the area.

by - Verified Customer May 22, 2015

Friendly and timely work done.

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by - Verified Customer May 20, 2015

They did what they said they would for the price they quoted. Also tried to save me some money in the process.

by - Verified Customer May 20, 2015

They had my vehicle for 2 1/2 weeks and could not fix it and still charged me almost $200.

by - Verified Customer May 01, 2015

They were very fair.

by - Verified Customer April 19, 2015

At Bill White's Car Hospital they give excellent service. If anything extra needs to be done, they always call me and ask if I want the extra service. They are very pleasant and give me a ride to work when needed.

by - Verified Customer April 17, 2015

Their work has always been of consistent quality and, if something is not right, they work hard to correct it.

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by - Verified Customer April 08, 2015

Good - friendly service, convenient location.

by April 02, 2015

Very thorough explanations, great customer service.

by - Verified Customer March 22, 2015

Very good service & explanation of problem.

by - Verified Customer March 09, 2015

Good communication. Fair price.

by - Verified Customer February 25, 2015

Great, timely service. Excellent quality and communication. Complete ownership of the service they provide.

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by - Verified Customer February 12, 2015

I trust them to tell me what NEEDS to be fixed now, and what may need attention soon (or can wait a while). Most shops try to convince you to fix it all right now.

by - Verified Customer February 09, 2015

Professional, dependable, friendly. I have been a customer there for over 20 years!!

by - Verified Customer February 07, 2015

They are great and donate funds to Moose.

by February 05, 2015

Friendly and reliable service. Also, very professional.

by - Verified Customer February 03, 2015

Great service that you can trust. Alex has always given me good advice, doesn't push me into work I don't need, and keeps me up to date on necessary items.

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by - Verified Customer January 24, 2015

Great service, they are good at explaining things.

by - Verified Customer December 31, 2014

Great and honest people.

by - Verified Customer December 24, 2014

They are very conscientious and friendly. The service done promptly and within scheduled time. Quality service.

by - Verified Customer December 18, 2014

Great service and explanation of expectations.

by December 18, 2014

Rude and poor service. They did work before confirming that it was ok. Charged for "diagnostics" when I provided exact issue that was wrong.

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by - Verified Customer December 17, 2014

Great service.

by - Verified Customer November 18, 2014

The people at the Car Hospital took a personal interest in listening to the issue we were having, gave consideration to the possible causes, and began from the conservative approach of testing and adjusting instead of just changing parts. Also, they communicated to us their ideas and asked our thoughts. A really good group.

by November 18, 2014

Good customer service. Problem was fixed quickly.

by - Verified Customer November 17, 2014

Fixed right first time.

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