✓ RepairPal Certified
303 North 7th St
Dekalb, IL 60115
View map and get directions
Mon - Fri:7:30am to 5:30pm
Call now:
(815) 315-9741

Auto Repair Experience

  • Bill White , Owner
  • Established 1991
  • 2 Auto Repair Mechanics on Staff
  • 21 Years of Car Repair Experience
  • Bill White's Car Hospital - Our customer shuttle van will get you to work or home in the local area.
  • Bill White's Car Hospital - Towing service
  • Bill White's Car Hospital - Bill White, owner
  • Bill White's Car Hospital - Rhiannon Bugna, office manage, assistant service advisor
  • Bill White's Car Hospital - Sean Condon, lead technician


Bill White's Car Hospital was established in 1991 and has been providing the community with quality automotive repair ever since. This RepairPal Certified shop features an experienced and well trained team of technicians. An investment in the necessary tools and diagnostic equipment helps to enable them to perform repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “outstanding”, “friendly”, “professional”, and “honest”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Auto Repair Experience

  • Bill White , Owner
  • Established 1991
  • 2 Auto Repair Mechanics on Staff
  • 21 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Bill White's Car Hospital is a full-service preventive maintenance and auto repair center in the DeKalb, IL 60115 area, specializing in these car care services:

* general maintenance
* preventative maintenance
* heating/cooling
* brakes
* suspension and chassis maintenance and repair
* engine and transmission repair
* heavy duty services
* miscellaneous services

All since 1991.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call!

RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

29 Verified Reviews

Customer Reviews

July 07, 2015

When my battery died, I was attending college, and my Dad was at home. The help that I received in store, and them working over the phone with my dad was outstanding. I didn't feel worried about having to do anything by myself there.

Verified CustomerJuly 07, 2015

Fixed right the first time. Completely honest, and fair prices.

Verified CustomerJune 13, 2015

Unacceptable level of accountability and service in general. $500 worth of repairs and they told me that my car had irreparable damage and was not driveable. The irreparable damage was 12 inches from the repairs being done and they claimed not to have noticed. I verified with 3 other shops that it was unlikely they didn't notice and just wanted my money.

Verified CustomerJune 04, 2015

On a recent visit, they left multiple screws on the passenger side floor of my car after repairs were completed. They also did not discard the old ECM (computer) after installing a refurbished one on a previous visit. Prices also seem a little higher than at other shops in the area.

Verified CustomerMay 22, 2015

Friendly and timely work done.

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Verified CustomerMay 20, 2015

They did what they said they would for the price they quoted. Also tried to save me some money in the process.

Verified CustomerMay 20, 2015

They had my vehicle for 2 1/2 weeks and could not fix it and still charged me almost $200.

Verified CustomerMay 01, 2015

They were very fair.

Verified CustomerApril 19, 2015

At Bill White's Car Hospital they give excellent service. If anything extra needs to be done, they always call me and ask if I want the extra service. They are very pleasant and give me a ride to work when needed.

Verified CustomerApril 17, 2015

Their work has always been of consistent quality and, if something is not right, they work hard to correct it.

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Verified CustomerApril 08, 2015

Good - friendly service, convenient location.

April 02, 2015

Very thorough explanations, great customer service.

Verified CustomerMarch 22, 2015

Very good service & explanation of problem.

Verified CustomerMarch 09, 2015

Good communication. Fair price.

Verified CustomerFebruary 25, 2015

Great, timely service. Excellent quality and communication. Complete ownership of the service they provide.

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Verified CustomerFebruary 12, 2015

I trust them to tell me what NEEDS to be fixed now, and what may need attention soon (or can wait a while). Most shops try to convince you to fix it all right now.

Verified CustomerFebruary 09, 2015

Professional, dependable, friendly. I have been a customer there for over 20 years!!

Verified CustomerFebruary 07, 2015

They are great and donate funds to Moose.

February 05, 2015

Friendly and reliable service. Also, very professional.

Verified CustomerFebruary 03, 2015

Great service that you can trust. Alex has always given me good advice, doesn't push me into work I don't need, and keeps me up to date on necessary items.

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Verified CustomerJanuary 24, 2015

Great service, they are good at explaining things.

Verified CustomerDecember 31, 2014

Great and honest people.

Verified CustomerDecember 24, 2014

They are very conscientious and friendly. The service done promptly and within scheduled time. Quality service.

Verified CustomerDecember 18, 2014

Great service and explanation of expectations.

December 18, 2014

Rude and poor service. They did work before confirming that it was ok. Charged for "diagnostics" when I provided exact issue that was wrong.

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Verified CustomerDecember 17, 2014

Great service.

Verified CustomerNovember 18, 2014

The people at the Car Hospital took a personal interest in listening to the issue we were having, gave consideration to the possible causes, and began from the conservative approach of testing and adjusting instead of just changing parts. Also, they communicated to us their ideas and asked our thoughts. A really good group.

November 18, 2014

Good customer service. Problem was fixed quickly.

Verified CustomerNovember 17, 2014

Fixed right first time.

December 22, 2008

Consistantly outstanding service at a very reasonable price, without exception, for every car I have owned, each time that I have gone there over the past 14 years.

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RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service