Bill Dodge Auto Group

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1 Saunders Way
Westbrook, ME 04092
(207) 854-3200

This shop is not yet RepairPal Certified - Learn More

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Details

Specialties

  • Collision Repair & Paint
  • Service & Repair

Affiliations

Makes We Serve

  • BMW
  • Buick
  • Cadillac
  • GMC
  • Hyundai
  • Infiniti
  • Kia
Reviews

Overall Rating

Customer Reviews

April 21, 2010

5-15-2012 ******* My Review of Bill Dodge Auto Group: Kia of Westbrook , Maine
As any dealership they sell good car's ( BUT ) I went back to the Dealer when I gut home and told them their Kia shop S-uck's , OK so your going to pay me the money I had to pay out for( Repairs $40.00 ) 3 weeks after you work on my car in your shop that cost me $163.34 ) when I went to Osterville, Mass. on Cape Cod ,., This is the 2nd. time in the last 2 times in your shop , ( and this last time was real bad work ) , ** all luggs on my wheels wear lose , is this good work ??

*Can you see all my 4 wheels coming of my car going down the high-way at 60 or 70 mph on rt. 3 ,., Other people need to know how bad it is in your Kia Auto Service Shop , They need to know befor going out on the road with their kid's in the car .

*My Customer Invoice # is 7569924 if you need to see it ! ! ! all so have my bill from my Service Man in Osterville , Mass. if you need to see that too ! !

**** You need to Know People****** ****** Some times they are very nice and do their best for me and my Amanti ,., and if the work took over night thy made sure I gut a car to use , I thank thy do good work , and the Manager is all way's very nice ( Mike ), and will go out of his way too help you and your car ,., Thank you seaworthy

****Back in Nov. 2011, Not long a go ( 3 wks ) had Oil change in my car , thy put the wrong oil in the car ! Next had snow tires put on thy never check the air in them ( have on own rems ) 1- tire was 45, 1-tire was 32, 1- tire was 41 , should have all been 35 lbs.

AS I see it now thy sell good Kia's , *************** but the shop work is gone to hell in back thy don't care to take their time on your car any more !!

Bill Dodge Same on you very "BAD WORK"

"Last time you did "BAD WORK" How can I ever go back to you Bill Dodge ??

OK so like an ass I call them one more time ! Bill Dodge Auto one last time on 3/12/2012 to see about getting some work done , no one was ther but left my name and phone # and that I need Struts Replacement on both sides rear , with a 4 wheel Alignment !

And hear it is 3/14/2012 and no call back Thank You Bill Dodge Auto Group

Review of Bill Dodge Auto Group: KIA of Westbrook , Maine
* As any dealership they sell good new and use car's ( BUT ) I went back to the Kia Dealer when I gut home From Cape Cod on 5-14-2012 , and told them their KIA shop S-uck's , OK so your going to pay me the money I had to pay out for ( 2nd. time Repairs ) on the job you should have done the first time ,! (( $40.00 )) 24 day's after you work on my car in your shop that cost me $163.34 work was done on 4-23-2012 ) then felt safe to go to Cape Cod 14 day's later , and I went to Osterville, Mass. on Cape Cod stay a week ,., This is the * 2nd.. time ( for bad work ) in the last * 2 times in your shop , ( and this last time was real bad work ) !,!

It was only 17 day's from the time I had work done on my 2005 Kia Amanti at Bill Dodge Auto Group , Kia of Westbrook , Maine ,, in the their shop had winter tire's swap over for my summer tire's that wear already on rims . * Any-way 17 day's later had my car back in a shop in Cape Cod in Mass. (( All lugs on all wheel's were loose on my car !! ?? AS I see it - Kia shop does not care if the work is good or not ,** all lugs on all 4 my wheels were loose , is this good work ?? ( Then they did a 4 wheel Alignment on my car at the same time , but how can you do an Alignment with all 4 wheels that have lose lugs ? ?,, Shame on you: Kia of Westbrook , Maine

*Can you see all my 4 wheels coming of my car going down the high-way at: 60 or 70 + mph , going down Rt.295 or RT.I95 , or being in Boston , or on Rt.3 south to Cape Cod on the high-way, It could have Kill me and or other's on the road if any one of them came off ! .

*My Customer Invoice # is 7569924 if you need to see it ! ! ! All so have my bill from my Service Man in Osterville , Mass. if you need to see that too ! !

**** You need to Know People ****** You make your own call ! * Can all lugs just get loose on all 4 wheel's on a car by them self ?? only in 17 day's

And being a good guy late them look at my car for a 2nd. time on 5-17-2012 to look at my car over they say its OK , But that is what the Auto man said after he work on my car in Cape Cod on 5-10-2012 ,,..,, I'll never go back to Kia of Westbrook ever but that is me , way see if they can do it a 4th. or 5th.. time !!

O did I say they put the wrong oil in my car one time too ! And all the air in all 4 tires wear off not 35 lbs., just little things they do ,., God help us .

Gut my car back to day 5-18-2012 ,., at 1:30 PM ,., They said the lugs on the wheels wear loose because of "" rust "" on them some were , "" that is it ? "" O thy did Car Detailing on my car too, I did not ask for this to be done . So this is how thy Resolve my Issues , Come on Kia of Westbrook ! Get Real .

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