You only get one shot at first impressions and that is the key to returning customers! The work performed is excellent. However, regardless of employee circumstances, it is wrong to be rude based on gender and race. I fail to understand why the woman at the front desk is this way. The same treatment was experienced by my daughter and other referred females from EMS, Fire, and Law Enforcement. The men all said communication and work performed was fine. As a paying customer, my family and I will no longer suggest this shop to others via personal friendships and social media. It is a financial hit to maintain a vehicle issue and being treated badly should NOT happen! 'Lookism' is a concept used to describe a setting where there exists discriminatory treatment towards others. It takes only seven seconds to form this long lasting deep-rooted opinion.
Burt has always been very helpful when I have needed my car worked on.
Great service friendly staff.
Bert always does a great job.
Bert was fair and treated me right. He could have taken advantage of me by stating that I need a new transmission instead of the retry of codes which was much less than a new transmission.
I took my car in for an oil change and it was finished in a timely manner with great service.
Very happy with his work.
Excellent as always.
Honest shop doesn't sell unnecessary work. Stands by parts and work.
I think he's real good and honest. Always fixes my car, tells me what's wrong with it, explains it to me.
I felt like he was really honest and helpful, got us in really fast, and was reasonable about it.
I just like how friendly he was, you know, most importantly the work was quality.
He does all the work on my vehicles, gets it in and out. He gets it done.
We've dealt with Bert forever, down by the corner. We recommend him to everyone. He's kind of like our neighborhood mechanic.
I think he does an excellent job, very honest. Like I said, already recommended him to people.
Bert's very capable, very fair with the cost. I am completely satisfied, wouldn't go anywhere else.
Great service technician.
He does a great job, he always has on my car. Not only that, I've known Bert for 30-35 years. I just have known this guy for a long time, I trust him, he's always done a good job.
He's given me really good service, very honest. He's just an honest repairman. When I've called them, I've been able to get my car in, done on time, and they get it repaired. Never had a problem with any of his repairs.
He estimated a 500 dollar repair price, he realized the mistake and only charged me 250, so I know he's trust worthy.
He always knows what's going on exactly, never has to go back and re-fix anything. Never had an issue with him.
My car's fixed, but I should give them like a four. I mean he definitely fixed what was wrong, it's running correctly.
I'd recommend them, and the pricing was alright.
He did a great job. He knew what he was doing, it was timely, he gave me a ride back home. All good stuff.
The work he did was professional. The best you can get, he's a man you can trust, the work that he did was good.
He does good repair at a good price.
He does good quick work. He's reasonable priced.
I have recommended him to people before.
Bert's a family friend, and he's always done me pretty good. Always given me quality work.
Bert's got right to what my problem was. I had the problem for months, and he kept at it until he found it.