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Bert's Automotive

10611 Blue Ridge Blvd, Kansas City, MO 64134 Map & directions

Call Now: (816) 448-8695

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About Bert's Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
98
Tools & Equipment (?)
96
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Bert's Auto has set a high bar for excellence in their community. They have established themselves as a leader in customer service as well as technical excellence. Bert's demonstrated this excellence by achieving an very solid customer service score in our unbiased survey of their recent customers. They also are an ASE Blue Seal Certified shop, this is a level of technical excellence that is achieved by less then 5% of the automotive shops in the country. Bert Gemmill, the owner, has assembled a very experienced staff and has provided them with the tools and ongoing training that are needed to help ensure that your vehicle is repaired accurately and professionally. They confidently back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura BMW Buick
Cadillac Chevrolet Chrysler
Dodge Ford GMC
Geo Honda Hummer
Hyundai Infiniti Isuzu
Jaguar Jeep Kia
Land Rover Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

Service & Repair

Customer Reviews 25 verified reviews

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Bert's Automotive
Verified Customer
January 27, 2014

I think he's real good and honest. Always fixes my car, tells me what's wrong with it, explains it to me.

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Bert's Automotive
Verified Customer
January 24, 2014

I felt like he was really honest and helpful, got us in really fast, and was reasonable about it.

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Bert's Automotive
Verified Customer
January 24, 2014

I just like how friendly he was, you know, most importantly the work was quality.

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Bert's Automotive
Verified Customer
January 17, 2014

He does all the work on my vehicles, gets it in and out. He gets it done.

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Bert's Automotive
Verified Customer
January 13, 2014

We've dealt with Bert forever, down by the corner. We recommend him to everyone. He's kind of like our neighborhood mechanic.

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Bert's Automotive
Verified Customer
January 10, 2014

I think he does an excellent job, very honest. Like I said, already recommended him to people.

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Bert's Automotive
Verified Customer
December 30, 2013

Bert's very capable, very fair with the cost. I am completely satisfied, wouldn't go anywhere else.

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Bert's Automotive
Verified Customer
December 17, 2013

Great service technician.

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Bert's Automotive
Verified Customer
December 08, 2013

He does a great job, he always has on my car. Not only that, I've known Bert for 30-35 years. I just have known this guy for a long time, I trust him, he's always done a good job.

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Bert's Automotive
Verified Customer
December 05, 2013

He's given me really good service, very honest. He's just an honest repairman. When I've called them, I've been able to get my car in, done on time, and they get it repaired. Never had a problem with any of his repairs.

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Bert's Automotive
Verified Customer
November 27, 2013

He estimated a 500 dollar repair price, he realized the mistake and only charged me 250, so I know he's trust worthy.

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Bert's Automotive
Verified Customer
November 22, 2013

He always knows what's going on exactly, never has to go back and re-fix anything. Never had an issue with him.

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Bert's Automotive
Verified Customer
October 25, 2013

My car's fixed, but I should give them like a four. I mean he definitely fixed what was wrong, it's running correctly.

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Bert's Automotive
Verified Customer
October 08, 2013

I'd recommend them, and the pricing was alright.

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Bert's Automotive
Verified Customer
September 20, 2013

He did a great job. He knew what he was doing, it was timely, he gave me a ride back home. All good stuff.

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Bert's Automotive
Verified Customer
September 04, 2013

The work he did was professional. The best you can get, he's a man you can trust, the work that he did was good.

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Bert's Automotive
Verified Customer
August 20, 2013

He does good repair at a good price.

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Bert's Automotive
Verified Customer
August 20, 2013

He does good quick work. He's reasonable priced.

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Bert's Automotive
Verified Customer
July 26, 2013

I have recommended him to people before.

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Bert's Automotive
Verified Customer
July 19, 2013

Bert's a family friend, and he's always done me pretty good. Always given me quality work.

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Bert's Automotive
Verified Customer
July 16, 2013

Bert's got right to what my problem was. I had the problem for months, and he kept at it until he found it.

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4 verified customers did not leave comments but provided these ratings:

(3) by 3 verified reviewers
(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(816) 448-8695

Auto Repair Experience

  1. Bert Gemmill ASE Certified Auto Technician
  2. Established 2002
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 1 ASE Master Auto Technician
  6. 46 Years of Car Repair Experience