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Bertini's German Motors of Roseville

600 Vernon St, Roseville, CA 95678 Map & directions

Call Now: (916) 288-9535

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About Bertini's German Motors of Roseville

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
90
Tools & Equipment (?)
92
Customer Service (?)
98
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our assessment of Bertini's revealed a team of highly skilled technicians and service writers who dedicate themselves to exceeding their customers' expectations. With three technicians on staff, including one ASE certified tech, their team boasts an impressive 36 years of combined experience. We also found that Bertini's has taken customer satisfaction and convenience to a higher level, as evidenced by their free inspections, child friendly waiting room with WiFi and coffee, and a car wash on site. They back their repairs with a 24-month / 24,000-mile nationwide warranty program.We are convinced that Bertini's has everything it takes to perform excellent service and repair on your German import.

Message from the Shop

We are a family owned and operated service and repair facility,since 1991. Specializing in the Care of Audi, Volkswagen, Mercedes, BMW, Mini and Volvo Automobiles. We are a Certified Bosch Service Center and ASE Certified.

We offer a 24-month/24,000 mile nationwide warranty program for your peace of mind.

Our expertise in customer service & quality workmanship is very important to us, and we try to see things through our “customer’s eyes”. We also employ a Shop Technician who performs a variety of valuable services around the shop, right down to washing your vehicle! Over the years, our Roseville Auto Repair has build a business we can be proud of, and we have our great clients to thank for that.

Auto Makes We Service

Audi BMW Mercedes-Benz
Mini Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair Windshield/Glass

Amenities

Car Wash Child Friendly Coffee Early Bird Dropoff
Free Inspection Gas/Diesel Heated Waiting Room Military Discount
Parts/Accessories Rental Car Service Guarantee Shopping Nearby
Towing Warranty Accepted Wireless Internet

Customer Reviews 43 verified reviews

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Bertini's German Motors of Roseville
Verified Customer
October 09, 2012

We are very pleased with the work that Bertini's does. They are friendly, professional and do great work!

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Bertini's German Motors of Roseville
Verified Customer
October 08, 2012

Service has been good and Jared is very good about prioritizes the work that needs to be done.

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Bertini's German Motors of Roseville
Verified Customer
October 05, 2012

The team was very fair and honest. Prices were reasonable and the car was done when promised. I will absolutely be returning to Bertini's.

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Bertini's German Motors of Roseville
Verified Customer
October 05, 2012

Jared is exceptional and I feel very comfortable that he is treating me fairly and honestly.

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Bertini's German Motors of Roseville
Verified Customer
October 05, 2012

Jared and the whole crew are knowledgeable, courteous, and easy going. There political view differ from mine but I guess you can't have everything.

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Bertini's German Motors of Roseville
Verified Customer
October 05, 2012

I take both of my vehicles to Bertinis and they do a great job. There prices seem fair as well and there customer service is very good.

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Bertini's German Motors of Roseville
Verified Customer
October 04, 2012

everything done as promised

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Bertini's German Motors of Roseville
Verified Customer
October 04, 2012

I just think customer service-wise, they went above and beyond what they needed to do.

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Bertini's German Motors of Roseville
Verified Customer
October 02, 2012

Easy to get appt. and fair prices. Good work

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Bertini's German Motors of Roseville
Verified Customer
September 28, 2012

result of the repair was not final. Still experiencing problems with the issue that was repaired.

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Bertini's German Motors of Roseville
Verified Customer
September 24, 2012

Professional staff, always an estimate for repairs. Job completed on time. They are the best!!!

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Bertini's German Motors of Roseville
Verified Customer
September 21, 2012

Went beyond work order and replaced a defective brake light.

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Bertini's German Motors of Roseville
Verified Customer
September 20, 2012

You guys are great. It's good to know that you can trust someone.

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Bertini's German Motors of Roseville
Verified Customer
September 13, 2012

They did not check the actual battery charge in the trunk and 2 days later I had to take it to BMW -- the battery was shot and there was another problem that could have occurred after having it at Bertini's, but I won't be taking it back there.

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Bertini's German Motors of Roseville
Verified Customer
September 12, 2012

Bertinis really seems to know their business.

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Bertini's German Motors of Roseville
Verified Customer
September 12, 2012

Their work is done right and they always explain what is needed now and what you can wait on.

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Bertini's German Motors of Roseville
Verified Customer
September 12, 2012

Great guys working there! Chris and Jarrod are the best.

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Bertini's German Motors of Roseville
Verified Customer
September 11, 2012

My "check engine light" recently came back on and it should not have according to all the work we had done.

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Bertini's German Motors of Roseville
Verified Customer
September 07, 2012

Always good service from Bertini's!

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Bertini's German Motors of Roseville
Verified Customer
September 06, 2012

Bertinis went out of their way for my husband and I. They are professionals who consider the individual needs and circumstances of individual customers. Thank you, Ivette and David

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Bertini's German Motors of Roseville
Verified Customer
September 06, 2012

Great shop!

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Bertini's German Motors of Roseville
Verified Customer
August 28, 2012

I have been treated fairly and the repairs have been explained thoroughly and done to my satisfaction.

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Bertini's German Motors of Roseville
Verified Customer
August 28, 2012

Great first experience.

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Bertini's German Motors of Roseville
Verified Customer
August 27, 2012

I LOVE Bertinis!!

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Bertini's German Motors of Roseville
Verified Customer
August 27, 2012

We miss Don Rhode, but not as much as i thought we would! Jared is great!

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Bertini's German Motors of Roseville
Verified Customer
August 23, 2012

Great folks that are always honest; we trust them.

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Bertini's German Motors of Roseville
Verified Customer
August 17, 2012

Our family was going to Bertini's for many years. The past 4 services on my BMW started with a tune up that kept me coming back for expensive follow up. I had work done on my radiator that began 2 years ago and is still causing problems. I am disappointed that their service has declined in quality.

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Bertini's German Motors of Roseville
Verified Customer
August 09, 2012

I feel the cost of my service was extremely expensive ($200 for an oil change, cabin filter replacement, and inspection).

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Bertini's German Motors of Roseville
Verified Customer
August 09, 2012

This is an excellent shop. They are always honest on things that need to be repaired immedately and things that could wait. These guys are great.

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Bertini's German Motors of Roseville
Verified Customer
August 08, 2012

good work

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Bertini's German Motors of Roseville
Verified Customer
August 07, 2012

Bertinis is a wonderful shop that is honest and thorough. I appreciate great service.

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Bertini's German Motors of Roseville
Verified Customer
August 03, 2012

I depend on Jared for excellent BMW service.

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Bertini's German Motors of Roseville
Verified Customer
August 03, 2012

For over ten years (4 Benz's) I have been taking my cars to Bertinis and have always had great service with very fair prices . The staff always tell in advance what I may need at the next servicing. I have never felt that they have taken advantage of me or of the people I have referred to them. Just a great honest shop.

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Bertini's German Motors of Roseville
Verified Customer
July 30, 2012

Honesty and fair pricing for quality work

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Bertini's German Motors of Roseville
Verified Customer
July 30, 2012

I was served promptly. Treated well and satisfied with the work. Like everyone, I wish it cost less for a simple repair.

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Bertini's German Motors of Roseville
Verified Customer
July 27, 2012

Outstanding, personal service. I have a high trust relationship with Bertinis - a very important aspect of the experience for me.

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Bertini's German Motors of Roseville
Verified Customer
July 17, 2012

They are always very friendly and professional and I have always been completely satisfied with the quality of their work.

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Bertini's German Motors of Roseville
Verified Customer
July 16, 2012

Nothing but a great experience with Bertini's. My BMW is happy and so am I. Highly recommended.

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Bertini's German Motors of Roseville
Verified Customer
July 13, 2012

They gave me a ride home while car in for repairs.

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Bertini's German Motors of Roseville
Verified Customer
July 06, 2012

I have been taking our BMW 325i to Bertinis for years with good results.

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Bertini's German Motors of Roseville
Verified Customer
June 27, 2012

Good service. Fair prices.

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Bertini's German Motors of Roseville
Verified Customer
June 21, 2012

Bertini's German Motors are very honest, and they do excellent work. Where can you find that these days? They charge a lesser price than dealers do as well, for the very same work. I have had nothing but dependable, reliable service with this company. I would HIGHLY recommend them to anyone. Had I known about them when I bought my car, I would have been their customer from the start.

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Bertini's German Motors of Roseville
Verified Customer
June 20, 2012

I have been taking my cars to Bertinis for over 10 years. I have had 3 different VWs. They are always helpful, on time, and have wonderful customer service. They have always been honest and up front with all work needing to be done.

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Hours of Operation
Mon - Fri:7:30am to 6:00pm
Call Now:

(916) 288-9535

Auto Repair Experience

  1. Doug Mays, Owner
  2. Established 1991
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 36 Years of Car Repair Experience