Ben White Automotive - South
409 E Ben White Blvd | Austin, TX 78704
(512) 518-6541
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“We had a clutch kit replaced on our 99 Ford F-150. Ben White Auto did a great job and the customer service was outstanding.”
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“They were quick and I got it back in a day. They seemed honest and had fair rates. I would go back again. I liked that if you read...”
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“We have taken both of our vehicles in to Ben White several times and have always been pleased with the service. They found the...”
RepairPal’s Comprehensive Evaluation
Assessment Summary
The goal of this Ben White shop, located on the south side of Austin, is to “exceed your expectations with our great service, price, and quality.” In order to accomplish this, they have a great team of experienced employees ready to serve you. The majority of their employees are ASE certified and the shop has received the ASE Blue Seal of Excellence, meaning at least 75 percent of the shop’s technicians are ASE certified in each area of service they provide. There are only about 1,500 ASE Blue Seal Certified Facilities in the country, making this a very prestigious honor.We offer high quality automobile repairs & service performed by ASE certified technicians using the best parts at reasonable prices.
A Napa Auto Care Center offering a 12 month 12,000 mile nationwide warranty on parts and labor
Automotive Services Excellence Blue Seal Of Approval, one of only 8 shops in Austin. All of our technicians are ASE certified
Serving Austin Since 1993, Locally Owned & Operated, In Good Standing With The Better Business Bureau since 1996
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Auto Makes We Service:
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Quality Affiliations: |
Specialties:
| AC/Heating | Alignment | Check Engine Light | Diagnosis |
| Hybrid/Electric | Muffler & Exhaust | Oil Change & Lube | Scheduled Maintenance |
| Service & Repair | Timing Belts | Tire Sales/Repair | Transmission Repair |
| Windshield/Glass |
Amenities:
| Car Delivery | Car Pickup/Dropoff | Early Bird Dropoff | Rental Car |
| Service Guarantee | Shuttle | Towing | Warranty Accepted |
| Wireless Internet |
Customer Reviews (30 reviews)
30 Sort by: Date | Helpful- Ben White Automotive - South
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Ben White Automotive - South
Rodney - Verified Customer
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Ben White Automotive - South
David - Verified Customer
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Ben White Automotive - South
Brian - Verified Customer
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Ben White Automotive - South
Craig - Verified Customer
After 170 dollars, the problem was still not fixed. It was just buried for about two weeks.
Flag ThisLike0Reply from Ben White Automotive - South - Ben White Automotive, May 10, 2012 15:45
Customers car came in with gas cap missing which in turn set several evaporative emissions codes. Gas cap was replaced, codes cleared and monitors re-set. No other problems were found or detected at the time.
- Ben White Automotive - South
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Ben White Automotive - South
Sharon - Verified Customer
They did an excellent job on ours. We were told by another automotive station that we might need to just trash the car. They said that we might need a whole new motor, or just sell it to another person. Two different people said that. They were able to fix it for around 700 dollars. It is running perfect.
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Ben White Automotive - South
Robert - Verified Customer
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Ben White Automotive - South
Kristi - Verified Customer
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Ben White Automotive - South
Verified Customer
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Ben White Automotive - South
Cody - Verified Customer
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Ben White Automotive - South
Jason - Verified Customer
One of the things they were supposed to do was change my wiper blades and they only changed one of them, not the other one.
Flag ThisLike0Reply from Ben White Automotive - South - Ben White Automotive, May 10, 2012 15:50
Customer came in complaining that the windshield wipers did not come on. It was determined that the windshield wiper switch was faulty. The customer was informed that the passenger side wiper blade was torn and that both blades should be replaced. Customer had us replace the faulty wiper switch but opted to not have his wiper blades replaced by us. The wiper condition and the recommendation to replace them is documented on the customers original invoice of which we have a signed copy.
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Ben White Automotive - South
Angela - Verified Customer
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Ben White Automotive - South
Be, t maintanance experience I have ever had. Oscar and Kevin spent the needed time with me so we together could decide what needed and should be done to our car prior to a trip. I left there feeling good about the work that was done. They have a customer for life. I did not have a appointment and they fit me in and completed all the work in a timely manner. They even covered the cost of a rental car for me.
Thanks Oscar and Kevin as well as the mechanic who work on my car.
Flag ThisLike | 1 person likes this1 - Ben White Automotive - South
- Ben White Automotive - South
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Ben White Automotive - South
My experience with Ben White Auto was amazing. I called in the morning to get my window regulator fixed and explained to them that I had to have it done by 1 o'clock so that I could get to work. They didn't promise anything, but of course had it done before I needed it. The guys there were so friendly and they really seemed to care about me and my car! They also did great quality work at a good price!
Flag ThisLike0 - Ben White Automotive - South
- Ben White Automotive - South
- Ben White Automotive - South
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Ben White Automotive - South
I had problems with my brakes and battery that were leaving me stranded all over town. The guys at Ben White Auto really know their stuff and helped me get my car back in shape. Its good to have a shop you can rely on with friendly staff. I wouldn't take my car anywhere else.
Flag ThisLike | 1 person likes this1 -
Ben White Automotive - South
I have a 1990 Toyota Celica. I had new brakes installed about 6,000 miles ago (in Maine). They never felt right. Since moving to Texas I took the car to many shops (including a Toyota dealer) and was told the brakes were fine. The brakes were not fine and Ben White Automotive replaced them and performed other necessary work. I won't be going anywhere else for service.
Flag ThisLike | 1 person likes this1 -
Ben White Automotive - South
Ben White Auto has the soul and integrity of a small town local mechanic but with the expertise and professionalism of a top-quality facility. They are there to help get your car back and running, not just to make money off of you. It's hard to find a repair shop that gives that kind of service in Austin. Ben White Auto was highly recommended to me by several people, and I'm so glad I went there.
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Ben White Automotive - South
Recently took car in for brake work. It was expensive but another shop gave a higher estimate. I believe they gave me a fair price. I assume the work they did was fine. When they called me to say the car was repaired I asked to see the used parts. They said they didn't have the parts because they were just hauled away for recycling. I have been searching for a reliable and trustworthy shop for quite a while and I hope I have found it here. I will certainly try them again.
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Ben White Automotive - South
I'd had the brakes "fixed" at another shop in San Antonio. They neglected to tighten down the brake caliper correctly - thus it was starting to come off! I would have been driving with out a brake on the front end. It was making such a horrible noise that I felt like I couldn't drive the car - so I had it towed in at 7am to the shop on the south side. They really took care of me. They got me a complimentary Cab to work - my employer was pleasantly surprised to see me there on time, even though I'd already notified them that I thought I would be late. They fixed the brake caliper and put new struts on (I already knew the struts needed to be replaced). I'll be taking my car back.
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Ben White Automotive - South
I came here on a recommendation from a friend who took there car here several times, and really liked the place. I ended up taking my own car here, and the guys there took a look at it. The problem ended up being my rear breaks that just needed readjustment. They did the readjustment, and because it was such a minor problem they did at no charge. I will definitely come back here again!
Flag ThisLike0 - Ben White Automotive - South
- Ben White Automotive - South
- Ben White Automotive - South
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