» » » Ben White Automotive - 183 North

Ben White Automotive - 183 North

12538 Research Blvd, Austin, TX 78759 Map & directions

Call Now: (512) 605-1775

See more real customer reviews

About Ben White Automotive - 183 North

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
87
Tools & Equipment (?)
92
Customer Service (?)
97
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

It's always nice to find an experienced team at your local automotive repair shop, and we certainly found this at Ben White Automotive. Not only does this team have experience, but they have been working and training together for a number of years. We are confident they will do everything possible to make sure your vehicle is fixed right the first time. Our very high customer convenience score reflects amenities like a shuttle service, WiFi access in their customer waiting area, their clean and efficient facility, and the fact they are open Saturdays.

Message from the Shop

We offer high quality automobile repairs & service performed by ASE certified technicians using the best parts at reasonable prices.
A Napa Auto Care Center offering a 36 month 36,000 mile warranty on parts and labor
Serving Austin Since 1993, Locally Owned & Operated, In Good Standing With The Better Business Bureau since 1996

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Coffee Early Bird Dropoff
Heated Waiting Room Open Saturday Rental Car Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 14 verified reviews (16 total)

Sort by: Date | Helpful
Ben White Automotive - 183 North
Verified Customer
July 14, 2012

The men here (Mike Clifford especially) are extremely knowledgeable and helpful. They were very understanding, kind, honest and straight forward. I felt very comfortable putting my car in their hands, not just because they know their stuff, but because they're trustworthy enough to tell you the truth about your repairs instead of an exaggerated version leading you to spend tons more than you should. These guys are so great and down-to-earth. that you sometimes forget you're getting your car fixed and feel like you're visiting friends, and that's the truth

Flag This
Ben White Automotive - 183 North
Verified Customer
July 13, 2012

What nobody else could find wrong in two years, they were able to find in just hours. So far, so good.

Flag This
Ben White Automotive - 183 North
Verified Customer
July 12, 2012

The guys in there are very personable and they are there to help you, not to take your money.

Flag This
Ben White Automotive - 183 North
Verified Customer
July 31, 2012

I just feel that they are extremely knowledgeable and get the work done in a timely manner. They are not inexpensive, but you definitely get what you pay for. There are other shops in town that would have done the same work, probably for less money, but the quality of the work would not have been the same.

Flag This
Ben White Automotive - 183 North
Verified Customer
July 27, 2012

They actually helped me out with purchasing a car and whether or not it was good quality. That helped me out and I really appreciated it. I would take my car back there.

Flag This
Ben White Automotive - 183 North
Verified Customer
July 25, 2012

These guys are great and very honest. They can really fix a vehicle. Not like other shops that just throw parts at it until they find the problem.

Flag This
Ben White Automotive - 183 North
Verified Customer
July 14, 2012

Great explanation of the problem and solution, friendly, fair price and on time.

Flag This
Ben White Automotive - 183 North
Verified Customer
July 14, 2012

I've already recommended The guys at Ben White North to all my friends! Great service, great price, and super fast work! I will be bringing all my vehicles to them from now on!

Flag This
Ben White Automotive - 183 North
Verified Customer
July 12, 2012

The service was good. I was explained every detail and the pricing was very fair. Mike does a great job.

Flag This
Ben White Automotive - 183 North
Verified Customer
July 06, 2012

good timely work

Flag This
Ben White Automotive - 183 North
Verified Customer
June 29, 2012

They were very friendly. They were very professional, and I felt like I was dealt with very honestly and the quality of the work was reflected in the price. I may have gotten it cheaper somewhere else, but I was more concerned about the quality and I've always had excellent results from their work.

Flag This
Ben White Automotive - 183 North
Verified Customer
June 29, 2012

If you want a reliable job done in the time promised then this is the shop for you

Flag This
Ben White Automotive - 183 North
Verified Customer
May 11, 2012

They are very professional and trust worthy.

Flag This
Ben White Automotive - 183 North
Verified Customer
May 04, 2012

I once took my car in for an oil change, but they honestly told me that it was not due and did not charge me needlessly

Flag This
Ben White Automotive - 183 North
August 18, 2010

Prompt service and final price was as promised. Appreciated the preventative suggestions.

Flag This
Ben White Automotive - 183 North
June 29, 2010

I learned about them because my old car had a lot of issues and they were extremely helpful in keeping it running for me. I recently purchased a used car and brought it in to make sure everything was in good condition. They took care of it the same day I brought it in. Fortunately it only needed an oil change and brake fluid, and they explained how to tell how bad the break fluid was so I would know in the future. They also gave me a coupon/certificate for a free oil and filter change in the future.

Flag This
Get Directions to Ben White Automotive - 183 North
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(512) 605-1775

Auto Repair Experience

  1. Tomas Dalin, Owner
  2. Established 2003
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 30 Years of Car Repair Experience