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Belvidere Auto Maintenance, Inc

320 W Locust St, Belvidere, IL 61008 Map & directions

Call Now: (815) 768-2947

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About Belvidere Auto Maintenance, Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
93
Tools & Equipment (?)
96
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Don Barnes, the owner of Belvidere Auto Maintenance, makes sure he handles each customer who enters his door personally. This commitment to his customers was very apparent in our unbiased review of his most recent customers, who describe him as amazing, extremely helpful, no pressure, and dependable. This attention to his customers has translated into a near perfect customer service score for this RepairPal Certified shop. Don has assembled an experienced team of professional automotive technicians to help ensure the commitment to excellence carries over from the service office to the workshop. This team attends the ongoing training and has the automotive tools and computer diagnostic equipment available that is necessary to diagnose and repair today's modern vehicles. This full service repair faculty is capable of handling most repairs that come in the door, including everything from tires and wheel alignment to advanced computer diagnosis and electrical system repairs. The work completed here is backed by a 12-month / 12,000-mile warranty. For your convenience local shuttle service, early bird drop off, and a clean comfortable waiting area are available.

Message from the Shop

In business for more than a decade, and with more than 30 years of automotive maintenance experience on the floor, Belvidere Auto Maintenance has established itself as the home of honest, experienced, expert automotive mechanics in Northern Illinois.

Our customers know they can count on us for every type of service their vehicle may need, from diagnosis and preventive maintenance to tire alignment and brakes to suspension and transmission repair. And we perform all of those services with great care and skill.

We also take pride in being part of the community. As both local businesspeople and residents, we appreciate the opportunity to make the lives of those around us a little bit better by putting our skills and experience to work to repair and maintain the vehicles they rely on to get them through their daily lives.

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
FIAT Ford GMC
Geo Honda Hummer
Hyundai Infiniti Isuzu
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Ram
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Pickup/Dropoff Child Friendly Early Bird Dropoff
Free Inspection Gas/Diesel Heated Waiting Room Parts/Accessories
Senior Discount Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 12 verified reviews (13 total)

Sort by: Date | Helpful
Belvidere Auto Maintenance, Inc
Verified Customer
April 23, 2014

Every time I have taken my vehicles there we have been treated fair. The repairs have been done to our satisfaction. They have no high pressure. Reliable. Dependable. Honest.

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Belvidere Auto Maintenance, Inc
Verified Customer
April 22, 2014

I went there before and they performed very well. I like there work.

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Belvidere Auto Maintenance, Inc
Verified Customer
April 22, 2014

Every time I take it there, I am satisfied. Good service, that's it. He is friendly, does what he has to, the last fourteen years.

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Belvidere Auto Maintenance, Inc
Verified Customer
April 21, 2014

I have always gotten good service and their work is amazing.

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Belvidere Auto Maintenance, Inc
Verified Customer
April 17, 2014

I have gone to him for a few years and have had nothing but great results. He has got a personality and is honest.

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Belvidere Auto Maintenance, Inc
Verified Customer
April 07, 2014

He basically does what I ask him to do, and he is a previous client.

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Belvidere Auto Maintenance, Inc
Verified Customer
April 04, 2014

They have friendly service.

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Belvidere Auto Maintenance, Inc
Verified Customer
March 26, 2014

The service that has been provided is a number ten. I have recommended people to him.

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Belvidere Auto Maintenance, Inc
Verified Customer
March 25, 2014

They gave me good service. They make an appointment whenever you have time. They treat you pretty good.

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Belvidere Auto Maintenance, Inc
Verified Customer
March 20, 2014

The owner is extremely helpful. He goes up and beyond for his customers. I have excellent results. He has excellent PR. He could not figure out what was wrong with my car and he did not charge me for the time. He is very honest.

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Belvidere Auto Maintenance, Inc
Verified Customer
March 18, 2014

It is hard to get an appointment.

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Belvidere Auto Maintenance, Inc
Verified Customer
March 18, 2014

He is fair and does good work. I would take my car back to him again.

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Belvidere Auto Maintenance, Inc
Nicole20
October 27, 2014

Friendly service and very polite. Got an estimate over the phone immediately whereas other places i never even got a call back. Very knowledgeable and to the point. Fair pricing. Definitely will be coming here again!

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Reply from Belvidere Auto Maintenance, Inc -  dlb10129October 27, 2014 10:10

Thank you very much for your kind response!

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(815) 768-2947

Auto Repair Experience

  1. Don Barnes , Owner
  2. Established 2003
  3. 2 Auto Repair Mechanics on Staff
  4. 36 Years of Car Repair Experience