Bells Mill Auto Care
964 Bells Mill Rd, Chesapeake, VA 23322 Map & directions
Call Now: (757) 517-3711
“I have used them for the last twelve years and they're done a fabulous job keeping my five older cars running...”
“We are very satisfied with them. They are friendly. Their service is very good.”
“I feel they do excellent work and the people that work there are friendly and know what they are doing. I...”
“I have been going there a long time and they are good. They have always done me right.”
“I have used them for ten years. I have moved and drive ten miles to go back. I trust them. They do very...”
“I was pleased with the work.”
“They were very polite and did an incredible job. They did not try to sell my anything I did not need. I...”
“I have been doing business with them for many years. They never have exceeded the price quoted. I have...”
About Bells Mill Auto Care
RepairPal’s Comprehensive Evaluation
Message from the Shop
Bells Mill AutoCare has been providing quality car care in Chesapeake, VA, since 1999. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Chesapeake and surrounding areas.
The quality ASE (Automotive Service Excellence) certified technicians at Bells Mill AutoCare employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Bells Mill AutoCare is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Scheduled Maintenance||Service & Repair|
|Timing Belts||Transmission Repair|
|Early Bird Dropoff||Heated Waiting Room||Military Discount||Senior Discount|
|Service Guarantee||Towing||Wireless Internet|
Customer Reviews 23 verified reviews (26 total)23 Sort by: Date |
I have been doing business with them for many years. They never have exceeded the price quoted. I have taken a car in thinking that it needed major repair and when I went to pay the bill found out it only needed minor repair at a fraction of the cost I was thinking I would have to pay. They are very honest.
Horrific experience. Not only was I given incorrect information regarding my vehicles' needed repair by Ken who stated he was the mechanic. I was also advised that I had to pay for parts and repair services that were covered under warranty ("because it went bad") from work that they (Bells Mill Auto Care) performed less than a year prior ($347.00). Russ ultimately had the work completed ($18.37 spark plug replacement) that was under warranty at no charge to me but insisted that additional work was needed ($247.00) and basically stated to me that there was "miscommunication" when it came to what his mechanic has stated (regarding the "work" that was needed and the $100.00 difference). I ultimately advised to have no one touch my vehicle. I picked up the vehicle without the "additional work needed" completed with and invoice that states "replaced #6 coil &plug" "still has a bad coil" .Took it to another mechanic to only be advised the battery needed to be replaced as there was no "bad coil" reading on his machine. This truly saddens me as I have been a client for years. Never again. Ladies and gentlemen if it doesn't sound right question it. If it does sound right ask questions anyway so you will have the knowledge for future reference.It will save you money.
I called Bells Mills Auto Care to get prices on getting a fuel system cleaning/tune-up for a Toyota Highlander and a Dodge Journey. And I have to say that I am still in shock over what the gentleman told me. He said that the newer model cars have Deposit Resistant Injectors (DRI) which means they don't need this service. I called Tune-Up Plus, Indian River Auto Care, and Tread Quarters and neither of these companies told me that this service was not needed. In fact they all gave me prices that ranged from $99.95 to $129.99.
I can't express enough how appreciative I am over the honesty of this company. From now on I will definitely be utilizing this company for ALL future car repairs/preventive maintenance.