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B C Auto Repair

298 North Street, Randolph, MA 02368 Map & directions

Call Now: (781) 780-7379

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About B C Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
95
Tools & Equipment (?)
95
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

B.C. Auto is a family owned auto service and repair business that prides itself in providing quality service to it's customers with the goal of fixing their cars right the first time! B.C Auto has been a member of the Randolph community since 1987 and was established by Bill and Peggy Cahill. This RepairPal Certified shop features a very experienced staff of ASE Certified professionals who have attended some of the best ongoing training available for both shop management and technical automotive applications. They have equipped themselves with dealership level automotive tools and computer diagnostic & programming equipment to ensure that accurate professional repairs can be made to your vehicle. Work performed in the shop is backed by a 12-month / 12,000-mile warranty. For your convenience a local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available.

Message from the Shop

B.C. Auto Repair was established in 1987 and is family owned and operated. The technicians are ASE certified and regularly attend training classes on the newest vehicle systems and diagnostic equipment and procedures.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair

Amenities

Car Pickup/Dropoff Child Friendly Coffee Early Bird Dropoff
Heated Waiting Room Service Guarantee Towing Warranty Accepted
Wireless Internet

Customer Reviews 22 verified reviews (24 total)

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B C Auto Repair
Verified Customer
November 06, 2013

They have great service, a clean work and wait room, and kind workers.

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B C Auto Repair
Verified Customer
November 04, 2013

They are excellent in repairing my car. They are courteous. They are exceptional.

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B C Auto Repair
Verified Customer
November 04, 2013

I've been going to them for quite awhile, and I've never had a problem with them.

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B C Auto Repair
Verified Customer
November 02, 2013

They are very helpful with your car. Sometimes they can give you the price before and sometimes they have to wait until they find out all that needs to be done. I have been using them for years.

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B C Auto Repair
Verified Customer
November 01, 2013

I just do not feel it. I feel there is a better shop to go to.

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B C Auto Repair
Verified Customer
October 30, 2013

I have done business with the firm on and off for years. They have stood by their work and have always done a good job.

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B C Auto Repair
Verified Customer
October 26, 2013

Every time I have had a problem they have corrected it. On several occasions they have helped to make things right.

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B C Auto Repair
Verified Customer
October 25, 2013

I am very satisfied with their work.

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B C Auto Repair
Verified Customer
October 22, 2013

They found out what was wrong with my car and solved the problem. I never had the problem again. They did good service. Friendly staff. I was happy with what they did with the car.

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B C Auto Repair
Verified Customer
October 19, 2013

They are based on honesty and have quality work.

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B C Auto Repair
Verified Customer
October 16, 2013

They are honest, reliable, and have great service. They will go 1000% for you. I trust them with my life and my children's lives. I trust them explicitly.

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B C Auto Repair
Verified Customer
October 15, 2013

They have excellent service and consideration for customer scheduling, and I have done service with them for years.

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B C Auto Repair
Verified Customer
October 13, 2013

They are honest and give good service. Their prices are reasonable.

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B C Auto Repair
Verified Customer
October 12, 2013

I like the work and I like the people, they do their jobs right and in a timely fashion.

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B C Auto Repair
Verified Customer
October 11, 2013

I think they are very reliable. They are always very considerate and they go beyond my requests. They do even more than I can think of and I never have the feeling that they are doing it for their own profit. They always suggest something useful that I overlooked, so they are taking care of my car as if it was their own. I like them very much and I have been with them already for, I think, thirteen years and I have never had any problems or anything that didn't satisfy me. It was always very pleasant, they are also very pleasant to deal with. They are just nice people.

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B C Auto Repair
Verified Customer
October 09, 2013

Every time I call they're very accommodating and they do great work. They tell you what needs to be done, they keep good records, and are very pleasant.

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B C Auto Repair
Verified Customer
October 07, 2013

I found them to be honest and trustworthy. They get repairs done in a short amount of time. My son lives in Rhode Island so I bring his car here to get repaired.

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B C Auto Repair
Verified Customer
October 07, 2013

We were very happy with them. They are very nice people and have a fair price.

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B C Auto Repair
Verified Customer
October 07, 2013

It's close to where I live, I have multiple cars and I enjoy their service. My car always looks wonderful after getting out of the shop.

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B C Auto Repair
Verified Customer
October 06, 2013

My husband and I have taken both our cars there for eight to nine years and we can't think of any other place we would want to take them. They are great people and their work is satisfactory.

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B C Auto Repair
Verified Customer
October 06, 2013

They give us estimates. They work promptly. They explain it very thoroughly.

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B C Auto Repair
Verified Customer
October 05, 2013

They are very dependable. Very honest.

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B C Auto Repair
March 04, 2009
B C Auto Repair
March 04, 2009

The staff was professional and courteous. They kept me informed during every step of the way. They called with a complete estimate before they started the repair and the car was done when I expected it. I have recommended them to friends and I will return myself.

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(781) 780-7379

Auto Repair Experience

  1. Bill and Peggy Cahill, Owners
  2. Established 1987
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 54 Years of Car Repair Experience