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Bay Area Motor Works

2875 South Winchester Blvd Ste. F, Campbell, CA 95008 Map & directions

Call Now: (408) 831-3569

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About Bay Area Motor Works

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
95
Tools & Equipment (?)
94
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Bay Area Motor Works is a full service repair facility specializing European vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service. This team was described as knowledgeable, professional, friendly, honest, and passionate. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Since 1998 our mission has been to provide our customers with the highest quality automotive care. We are your premier dealership alternative for the service, maintenance, repair and performance of BMW, Mini, Audi, Mercedes-Benz, Porsche, Volkswagen and other German automobiles. We are a Bosch Certified Full Service Center as well as first and only repair station in Campbell to be certified a California Green Station. We strive to make your auto service experience with Bay Area Motor Works, Inc. as easy and convenient as possible. It is imperative to us to build and maintain a long-term relationship with our customers as we are committed to providing excellent customer care, and delivering the finest quality service through accuracy, consistency, and efficiency.

Auto Makes We Service

Audi BMW Mercedes-Benz
Mini Porsche Smart
Volkswagen

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

Early Bird Dropoff Rental Car Shuttle Wireless Internet

Customer Reviews 30 verified reviews

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Bay Area Motor Works
Verified Customer
December 09, 2014

They pointed out the problems that I did have but I hadn't figure out yet. Good and courteous customer service. The repair was completed as promised. A very good job done in my personal opinion. I did not give the rating 10 because I just went there for the first time. If my future experience likes this one I had, will give 10 rating...

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:20

We are so glad that we were able to help. We look forward to continuing to provide you with excellent service.

Bay Area Motor Works
Verified Customer
December 09, 2014

The staff was professional and knowledgeable.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:21

Thank you for taking the time to rate and review our service.

Bay Area Motor Works
Verified Customer
November 03, 2014

I've been there twice and was impressed by the thorough diagnostics and quality service.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:22

Great to hear that you are happy with our service. Thank you for taking the time to review our shop.

Bay Area Motor Works
Verified Customer
October 30, 2014

I like their customer service, good work and moderate pricing.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:22

Thank you for the great review. As always it is a pleasure to work with you.

Bay Area Motor Works
Verified Customer
October 29, 2014

Excellent customer service.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:24

Thank you for taking the time to review our service.

Bay Area Motor Works
Verified Customer
October 02, 2014

Reasonable prices and amazing expertise on our BMW.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:25

It is a pleasure working with customers like you!

Bay Area Motor Works
Verified Customer
July 25, 2014

They are always available and I really feel they want to give me a fair price for the work being done. On my recent visit, They also provided me with a rental car, gave me a thank you note AND gave me delicious chocolates. Was a fantastic customer experience.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:26

Thank you so much for the great review. We truly value our customers and we are so glad that you have been happy with our service.

Bay Area Motor Works
Verified Customer
July 08, 2014

Excellent repair, priced competitively. I like to wait for my car, but that was not possible, or I would have given them a "10".

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:27

Thank you for taking the time to rate and review our service.

Bay Area Motor Works
Verified Customer
May 02, 2014

Knowledgeable and helpful service.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:30

So happy to hear that! It has been a pleasure working with you.

Bay Area Motor Works
Verified Customer
May 02, 2014

Fast service, clear communication, reasonable pricing.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:30

Great to hear that you are happy with our service. Thank you for taking the time to review our shop.

Bay Area Motor Works
Verified Customer
April 15, 2014

Great service, friendly people.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:31

Thank you for taking the time to review our service. It is always great to hear from our customers.

Bay Area Motor Works
Verified Customer
February 07, 2014

Great service and advice. Work is done at the estimated cost and on time.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:32

We appreciate you taking the time to review our service.

Bay Area Motor Works
Verified Customer
January 22, 2014

I like the quality of the service and their customer service.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:33

Thank you for your kind words and for taking the time to review our service.

Bay Area Motor Works
Verified Customer
January 16, 2014

Good service, work and honesty.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:33

It is a pleasure working with customers like you.

Bay Area Motor Works
Verified Customer
December 30, 2013

I have always have had good & quality service.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:34

Thank you for reviewing our service. It is my pleasure to work with customers like you.

Bay Area Motor Works
Verified Customer
December 30, 2013

They are very professional and passionate about cars.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 10:34

I am so pleased that you were happy with your last visit. Thank you for reviewing our service.

Bay Area Motor Works
Verified Customer
November 06, 2013

William and team provide excellent professional service and consultation.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:04

We are always happy to help our customers. Thank you so much for your review. We appreciate hearing from you.

Bay Area Motor Works
Verified Customer
November 02, 2013

They offer excellent service along with an in depth knowledge of my BMW.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:05

Fantastic, I am so happy to hear that. Thank you for being such a great customer.

Bay Area Motor Works
Verified Customer
October 24, 2013

Great and honest services.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:02

Wonderful! Thank you for your review.

Bay Area Motor Works
Verified Customer
October 23, 2013

Good quality service.

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Bay Area Motor Works
Verified Customer
September 25, 2013

I am a very satisfied costumer.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:06

Thank you!

Bay Area Motor Works
Verified Customer
September 25, 2013

I have always had great service, and actually have recommended coworkers who had BMW's to William.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:06

Thank you for your kind words and taking the time to write a review.

Bay Area Motor Works
Verified Customer
August 21, 2013

Honest estimation, professional work, fast service, and a clean garage.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:07

We are so glad to hear that. Thank you so much for taking the time to write a review.

Bay Area Motor Works
Verified Customer
August 09, 2013

Great attention to detail, they are capable of component level troubleshooting.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:08

Thank you so much for the review. We appreciate having customers like you.

Bay Area Motor Works
Verified Customer
August 05, 2013

Excellent work.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:08

Thank you!

Bay Area Motor Works
Verified Customer
July 10, 2013

Excellent repairs and responsive customer service.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:09

We are so glad you have been happy with our level of service and communication. Thank you!

Bay Area Motor Works
Verified Customer
June 21, 2013

Fast, efficient, professional service.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:10

Thank you so much. We appreciate your business.

Bay Area Motor Works
Verified Customer
June 21, 2013

They are professional, friendly, and freely provide pertinent information when asked questions. I trust them as experts when working with my car make and model. I don't expect them to be the least expensive, but my experience is that they don't inflate (add unnecessary repairs) the amount of work that needs to be done.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:14

Thank you so much for the amazing review. We truly appreciate customers like you.

Bay Area Motor Works
Verified Customer
June 11, 2013

They are extremely knowledgeable about BMWs, offer excellent communication, are extremely fair, and go above and beyond what is expected.

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Reply from Bay Area Motor Works -  BAmotorworksDecember 17, 2014 11:17

Thank you for taking the time to write a review.

1 verified customer did not leave comments but provided this rating:

(1) by Elena
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Hours of Operation
Mon - Fri:8:30am to 6:00pm
Call Now:

(408) 831-3569

Auto Repair Experience

  1. William Sverdlov , Owner
  2. Established 1998
  3. 2 Auto Repair Mechanics on Staff
  4. 20 Years of Car Repair Experience