Bartel's Auto Clinic

✓ RepairPal Certified
13725 S Rt 59
Plainfield, IL 60544
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OPEN NOW
F
7:00am to 6:00pm
OPEN NOW
M
7:00am to 6:00pm
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
8:00am to 4:00pm
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
Call now:
(815) 246-3065

Auto Repair Experience

  • Jamie Manuel, Manager
  • Established 1958
  • 3 Auto Repair Mechanics on Staff
  • 47 Years of Car Repair Experience

Scorecard

The Plainfield location of Bartel's Auto Clinic was established way back in 1957 and has been proudly serving the local area ever since. This shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “helpful”, “excellent”, “courteous”, and "professional". A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Jamie Manuel, Manager
  • Established 1958
  • 3 Auto Repair Mechanics on Staff
  • 47 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts

Amenities

  • Child Friendly
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
ReviewsMap
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Overall Rating

42 Verified Reviews

Customer Reviews

Verified CustomerDecember 02, 2015

They have serviced all of my cars and done a good job.

Reply from Bartel's Auto Clinic – Amy BartelDecember 24, 2015

Thank you for the vote of confidence, John! We appreciate your business!

Verified CustomerDecember 01, 2015

Great great service.

Reply from Bartel's Auto Clinic – Amy BartelDecember 24, 2015

Two Greats!! Thank you, Judy! We value your opinion and your business!

Verified CustomerNovember 30, 2015

The tech explained everything and prices were reasonable.

Reply from Bartel's Auto Clinic – Amy BartelDecember 24, 2015

Keeping our customers informed and ensuring our prices are competitive, yet reasonable is important to us, Scott! We're pleased to hear you were pleased!! Thank you!

Verified CustomerNovember 28, 2015

They seem honest, competent, and courteous.

Reply from Bartel's Auto Clinic – Amy BartelDecember 24, 2015

This is music to our ears, Nick. We're thrilled to hear our integrity, knowledge, and respect resonated with your visit! We hope to work with you again in the future!

Verified CustomerNovember 25, 2015

Great service.

Reply from Bartel's Auto Clinic – Amy BartelDecember 24, 2015

Thanks, Jet! Thank you for trusting in Bartel's for your automotive needs!

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Verified CustomerNovember 25, 2015

Didn't pass emissions after $1300.

Reply from Bartel's Auto Clinic – Amy BartelDecember 24, 2015

This is very unfortunate to hear, Matt. We apologize for this frustrating situation and inconvenience. We do stand behind our work 100% with a 3 year/36,000 mile warranty. That being said, we would really value the opportunity to re-inspect your vehicle and remedy this situation. Please feel free to contact our General Manager, Jamie Manuel.

Verified CustomerNovember 24, 2015

Good timely service at a reasonable price.

Reply from Bartel's Auto Clinic – Amy BartelDecember 24, 2015

Quality and efficient work at a price you can afford is our primary goal, Ron! We are happy to hear you were satisfied! Thank you!

November 20, 2015

Service was excellent.

Reply from Bartel's Auto Clinic – Amy BartelDecember 24, 2015

This is fabulous to hear! Thank you!

Verified CustomerNovember 20, 2015

Very helpful staff.

Reply from Bartel's Auto Clinic – Amy BartelDecember 24, 2015

Thank you, Randy! It's of utmost importance to us to keep our customers well informed of the repairs needed on their vehicle. We hope to see you again for you automotive needs!

Verified CustomerNovember 20, 2015

It was adequate.

Reply from Bartel's Auto Clinic – Amy BartelDecember 24, 2015

Thank you for the review, Tom! We would love the opportunity to work with you again and change your opinion from adequate to outstanding! Is there anything we can do better for next time? Please don't hesitate to let us know by contacting us directly! We look forward to hearing from you!

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Verified CustomerNovember 19, 2015

I appreciated the type of service I received.

Verified CustomerNovember 18, 2015

I like the professional service.

Verified CustomerNovember 17, 2015

Terrible service, never fixed right first time, always a excuse. 4 strikes and you are out, the staff very good at saying I am sorry.

Verified CustomerNovember 16, 2015

Good service and quick.

Verified CustomerNovember 13, 2015

I'm satisfied with the prompt professional service. I never rate something at the max. Since this means improvement is unnecessary. Keep up the great service guys!

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Verified CustomerNovember 11, 2015

Your people are very knowledgeable and courteous. The pricing was very competitive.

Verified CustomerNovember 10, 2015

I feel I can trust them not to rip me off.

Verified CustomerNovember 09, 2015

They always added on extra money over and above the Groupon service I went in for.

November 09, 2015

I feel I was cheated!

Verified CustomerNovember 06, 2015

Service is good but cost is expensive.

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Verified CustomerNovember 02, 2015

Good service and reliability.

Verified CustomerOctober 27, 2015

Clean, fast service.

Verified CustomerOctober 26, 2015

Very good customer service.

Verified CustomerOctober 23, 2015

Everyone there were so nice and made sure I was okay. They had complementary water and coffee, a comfortable waiting room with a television, and a small selection of books for free. They also came in to keep me updated on the progress and spoke to me about the overall status of my vehicle.

Verified CustomerOctober 23, 2015

Very nice but took well over an hour even though I made an appointment. I was told that my vehicle changed its specs on the oil filter so they had to go get one..hard to believe what was really going on.

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Verified CustomerOctober 21, 2015

Courteous welcome, price of estimate was price of service, check of other car parts with estimates gave me info to plan for later.

Verified CustomerOctober 17, 2015

Service is quick and good. People are friendly and explain things. Waiting room is always clean.

Verified CustomerOctober 16, 2015

Very thorough and honest.

Verified CustomerOctober 15, 2015

They did a good job, thorough, friendly, in touch with me before any work was done.

Verified CustomerOctober 14, 2015

They quoted a price, went back to have done. - price changed up.

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Verified CustomerOctober 10, 2015

They do great work.

Verified CustomerOctober 05, 2015

Loved the service and pricing.

Verified CustomerOctober 05, 2015

I brought my car in for a week to repair starting issues and the brakes. They replaced my ignition module which ended up being a recall. I brought my van in with working tire sensors and a working DVD system and now neither are working. I was told by the manager that this was a programming issue and I would have to bring it to the dealer. The dealer checked my car, had to replace the already replaced ignition module and determined that the Tire pressure sensors and the DVD issues had nothing to do with the programming. I called back and the shop said that they believed it was due to programming. The people were very friendly but my van is in worse shape than when I brought it in and I am being told by an independent mechanic that finally replaced my starter (which was the actually starting issue, not the ignition module) the DVD repair and tire sensor replacement will cost me approximately $1600.00.

Verified CustomerSeptember 30, 2015

Good service, helpful, not pushy.

Verified CustomerSeptember 26, 2015

They are very helpful. The work fine fixed the issue. They don't seem like they're trying to push you to do more than what's really needed. The work was done in the time expected.

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Verified CustomerSeptember 21, 2015

They did everything I ask for plus they checked many other things.

Verified CustomerSeptember 14, 2015

You haven't tried to upsell me on unnecessary repairs.

Verified CustomerSeptember 12, 2015

I have been there twice and each time I felt like I was treated like the only customer there. Excellent service and communications.

Verified CustomerSeptember 12, 2015

Good quality service at reasonable price.

Verified CustomerSeptember 09, 2015

Good service. Accommodating. Thorough.

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January 05, 2016

The Repair Pal website which referred me to Bartel's Auto Clinic can give a repair estimate but calling this repair shop directly they can't? I understand it's an estimate and it can/will change but I'm not willing to blindly tow my car somewhere so they can tinker and determine the muffler bearings are loose and blinker oil is low. I know this job will cost $515 without question from the dealer - can someone do it for less is all I'm wanting to know?

It was a reasonable question and other shops aren't having this problem.

We will be taking the work to another shop locally that was able to give me a reasonable estimate for the work I know I need done.

2 verified customers did not leave comments but provided these ratings:
by Jeff
by 1 verified reviewer
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