Bartel's Auto Clinic

✓ RepairPal Certified
2015 Wiesbrook Dr
Oswego, IL 60543
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CLOSED NOW
T
7:00am to 6:00pm
CLOSED NOW
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
8:00am to 2:00pm
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
Call now:
(630) 608-6697

Auto Repair Experience

  • Patrick Bartel, Owner
  • Established 1958
  • 3 Auto Repair Mechanics on Staff
  • 48 Years of Car Repair Experience

Scorecard

The Oswego location of Bartel's Auto Clinics has been serving the local community since 2006, continuing a tradition of quality automotive service that begin in 1958. This location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. Recent customers describe this shop to us as “accommodating”, “friendly”, “knowledgeable”, "professional" and “wonderful”. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Patrick Bartel, Owner
  • Established 1958
  • 3 Auto Repair Mechanics on Staff
  • 48 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
ReviewsMap
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Overall Rating

30 Verified Reviews

Customer Reviews

December 02, 2015

Reliable quick service. They explained all the work in detail. Decent price.

Reply from Bartel's Auto Clinic – Amy BartelJanuary 07, 2016

Quality work, efficient service, and clear communication is important to us! We're happy to hear you were satisfied with your experience!

Verified CustomerNovember 25, 2015

:-)

Reply from Bartel's Auto Clinic – Amy BartelJanuary 07, 2016

When you're happy, we're happy! Thanks Andrew!

Verified CustomerNovember 20, 2015

Always polite, thorough & fairly priced.

Reply from Bartel's Auto Clinic – Amy BartelJanuary 07, 2016

Thanks for the positive feedback, Mike!

Verified CustomerNovember 19, 2015

They neglected to put the cap back on my antifreeze bowl. Although they seem to be very attentive to your mechanical needs.

Reply from Bartel's Auto Clinic – Amy BartelJanuary 07, 2016

We're so sorry to hear this, Ollie. Definitely a mistake and over sight. While accidents do happen, we do take responsibility for these incidents and are more than happy to discuss this further if you wish! Please don't hesitate to give us a call and speak directly with Amy Bartel. Thanks for the candid review!

November 19, 2015

Good people good work.

Reply from Bartel's Auto Clinic – Amy BartelJanuary 07, 2016

Two things we love to hear! Thank you!

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Verified CustomerNovember 14, 2015

Always efficient and quality service.

Reply from Bartel's Auto Clinic – Amy BartelJanuary 07, 2016

Thank you, Cyndi! Those two aspects are what we believe to be the cornerstone of our business! We're pleased to hear these facets were apparent on your visit!

Verified CustomerNovember 14, 2015

Have always had wonderful service.

Reply from Bartel's Auto Clinic – Amy BartelJanuary 07, 2016

This is fabulous to hear, Brett! Thanks for your vote of confidence!

Verified CustomerNovember 13, 2015

You do good work, have it done on time, and in a friendly manner.

Reply from Bartel's Auto Clinic – Amy BartelJanuary 18, 2016

Quality work, completed efficiently, and with excellent customer service is what we strive for! We are thrilled to hear you were satisfied, Bob! Thank you!

November 12, 2015

I previously recommended you to my son; and his experience was an extremely high priced quote for a repair on his car. He went to the dealership, and got it done much less expensively. I also have had mixed results recently, where tires were not brought up to proper inflation, and the "change oil soon" indicator on the computer was not reset. Take care of the small details!

Reply from Bartel's Auto Clinic – Amy BartelJanuary 18, 2016

We are terribly sorry to hear we overlooked the details on your visit! While this is not typical for us, mistakes and oversights do happen. We apologize for the inconvenience and thank you for the candid review, as we can only improve upon what we are made aware of. With regard to your son's experience, we do provide competitive pricing and do our best to work with our customer's when it comes to financing repair work. We are disappointed to hear we were unable to appease you and your son during your last visit; however, if given the opportunity in the future, we would love to work with you again. If you would like, please don't hesitate to contact us to further discuss your experiences!

Verified CustomerNovember 09, 2015

Mechanics seemed to know what they were doing!

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Verified CustomerNovember 07, 2015

Everyone at the shop are extremely WONDERFUL. They listen to what you have to say about your vehicle, and fix it in great time. I have always been extremely happy with them.

Verified CustomerNovember 05, 2015

The woman who helped me out was VERY nice and the work that was done was excellent. It was quick and they were very accommodating. They even had things that could help entertain my 3 year-old daughter.

Verified CustomerNovember 03, 2015

The people are friendly and they are honest about the recommended work.

Verified CustomerNovember 03, 2015

I had outstanding customer service. Everything was explained to me. I didn't feel any upscale selling pressure. Also researched the shop before I brought my car in to be serviced.

Verified CustomerNovember 02, 2015

Good service, reasonable rates, honest work.

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Verified CustomerOctober 30, 2015

Fast & dependable service.

Verified CustomerOctober 24, 2015

The people are friendly, helpful and always thoroughly explain any needed repairs.

Verified CustomerOctober 22, 2015

I find them to be trustworthy and that's important to me and others.

Verified CustomerOctober 12, 2015

They provide a list of what I need to take care of to keep my car running and the importance of them done as well as an estimate of the cost on each service.

Verified CustomerOctober 08, 2015

Everyone is very friendly, and I always get great, honest service.

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Verified CustomerOctober 08, 2015

Repair and diagnostic fees are too high.

October 02, 2015

I like the quality of service and tech's knowledge of my vehicle.

Verified CustomerSeptember 29, 2015

They were very professional and knowledgeable.

Verified CustomerSeptember 18, 2015

I always feel welcomed and taken care of in the shop.

Verified CustomerSeptember 17, 2015

I like their professionalism.

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Verified CustomerSeptember 12, 2015

Great customer service, detailed explanation of all recommended work.

Verified CustomerSeptember 03, 2015

Quick service done correctly and a very friendly staff.

Verified CustomerAugust 24, 2015

They have good service but you have to have an appointment most of the time.

Verified CustomerAugust 12, 2015

I was pleased by their work.

Verified CustomerAugust 05, 2015

They do a good job for a reasonable price.

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