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Barb City Automotive

1150 S 4th St, Dekalb, IL 60115 Map & directions

Call Now: (815) 572-6451

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About Barb City Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability
92
Tools & Equipment
96
Customer Service
93
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Barb City Automotive is a family owned and operated business that has been proudly serving Dekalb and the surrounding area since 1985. This team of automotive professionals has an excellent mix of experience, ongoing training and ASE certifications and has at their disposal the shop equipment and diagnostic tools we would expect to see at a RepairPal Certified shop. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 2 year / 24,000 mile warranty for your peace of mind. Recent customer described this shop to us as, "friendly", "honest", "professional", "courteous", and "knowledgeable". A local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Early Bird Dropoff Shuttle Towing Wireless Internet

Customer Reviews 25 verified reviews

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Barb City Automotive
Verified Customer
May 13, 2015

Good reliable work.

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Barb City Automotive
Verified Customer
May 12, 2015

I always have good, honest service.

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Barb City Automotive
Verified Customer
May 05, 2015

They are great and they stand by their work.

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Barb City Automotive
Verified Customer
April 30, 2015

Honest and trustful service.

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Barb City Automotive
Verified Customer
April 28, 2015

I like their work, prices and their honesty.

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Barb City Automotive
Verified Customer
April 22, 2015

Great shop, great people, would not take my car any place else.

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Barb City Automotive
Verified Customer
April 20, 2015
Barb City Automotive
Verified Customer
April 18, 2015

Barb City Automotive is very knowledgeable, courteous and prompt with their services.

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Barb City Automotive
Verified Customer
April 10, 2015

Excellent customer service, great workmanship.

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Barb City Automotive
Verified Customer
April 09, 2015

Good service and friendly people.

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Barb City Automotive
Verified Customer
April 02, 2015

Very satisfied with work completed at a fair price.

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Barb City Automotive
Verified Customer
April 01, 2015

They are very helpful, knowledgeable, and friendly. They do wonderful service on your vehicle.

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Barb City Automotive
Verified Customer
March 30, 2015

I feel lucky to have come upon these people. Honest, friendly...even on on drop in visit (no appointment) they have done great and never made me feel unwelcome. Reasonable prices and great service.

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Barb City Automotive
Verified Customer
March 26, 2015

John does good, honest work at a fair price.

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Barb City Automotive
Verified Customer
March 24, 2015

They are very honest and open with you about your vehicle. I am very limited on money expenses and they always ask my permission before doing anything and their estimates are always correct. They even understand when I can't get something done, they don't continue to heckle me.

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Barb City Automotive
Verified Customer
March 11, 2015

All repairs are done right and promptly. Staff is very courteous.

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Barb City Automotive
Verified Customer
March 06, 2015

Polite staff. Efficient service.

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Barb City Automotive
Verified Customer
February 25, 2015

Great service, had time available, good atmosphere.

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Barb City Automotive
Verified Customer
February 25, 2015

Great service, Fair price, Friendly staff that does excellent work.

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Barb City Automotive
Verified Customer
February 07, 2015

They provide great customer satisfaction and can fix basically any vehicle.

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Barb City Automotive
Verified Customer
February 04, 2015

Excellent, friendly, dependable service.

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Barb City Automotive
Verified Customer
January 29, 2015

I had an issue with my service but you fixed it with no additional charge to me and I think that was great!!

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Barb City Automotive
Verified Customer
November 10, 2014

You get in fast, every diagnosis has been correct, I'm dealt with fairly and in a friendly manner.

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Barb City Automotive
Verified Customer
October 07, 2014

A high degree of professional and skilled service. Friendly and eager to help their customers. Auto needs and costs are upfront and no hidden fees or tacked on charges on the bill.

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Barb City Automotive
Verified Customer
September 10, 2014

They were quick and gave me advise on my vehicle.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(815) 572-6451

Auto Repair Experience

  1. Jodn Volkert, Owner
  2. Established 1985
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 46 Years of Car Repair Experience