Baltimore Bimmer

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joshua@baltimore-bimmer.com
6254 Kenwood Ave
Rosedale, MD 21237 USA
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CLOSED NOW
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8:00am to 5:00pm
CLOSED NOW
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8:00am to 5:00pm
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8:00am to 5:00pm
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Closed
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8:00am to 5:00pm
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Closed
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8:00am to 5:00pm
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8:00am to 5:00pm
Call now:
(410) 849-6163
85 Verified Reviews

Auto Repair Experience

  • Joshua Johnson, Owner
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 15 Years of Car Repair Experience
RepairPal Scorecard

Baltimore Bimmer has been serving the local area since 2010, working all makes and models with special training for BMW vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light diagnoses and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “excellent”, “awesome”, “knowledgeable”, “honest”, and "friendly".

Details

Auto Repair Experience

  • Joshua Johnson, Owner
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 15 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Car Wash
  • Coffee
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • Bosch Service Network

Message from the Shop

We are Baltimore’s Best Independent BMW repair shop. We exist to provide you the level of service you expect from a BMW service center. You, THE CUSTOMER, are our #1 Priority. When you walk through our doors, unlike the dealership, you become one of the family. When your BMW starts giving you problems, you want the best mechanics available. Here you find just that. We have the most up to date diagnostic equipment needed to service your BMW to dealership standards at Lower Prices!
We reset service lights when service is performed and use BMW specific hardware and software to diagnose and repair your BMW to factory standards.

We only use quality parts. We only provide quality service. We bring honesty and quality to the marketplace and pride ourselves on maintaining a reputation of a shop the community can rely on. We also wash your vehicle after your service to add the finishing touch to your service experience.

Makes We Serve

  • Audi
  • BMW
  • FIAT
  • Jaguar
  • Land Rover
  • Mercedes-Benz
  • Mini
  • Porsche
  • Volkswagen
  • Volvo
Reviews

Overall Rating

85 Verified Reviews
by - Verified Customer October 19, 2016

Very good.

by - Verified Customer October 14, 2016

Excellent service, honest, and trustworthy.

by - Verified Customer October 10, 2016

Excellent service.

by - Verified Customer October 10, 2016

Very good.

by - Verified Customer October 07, 2016

The people were friendly and very had a huge knowledge of my Mini Cooper and the BMW brand.

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by - Verified Customer October 06, 2016

Took our E34 in for alignment. Came back driving straight & cleaner than when we left it.

by - Verified Customer October 03, 2016

Extremely satisfied with quality of work and price.

by September 28, 2016

Good service.

by - Verified Customer September 27, 2016

Great! Friendly! Will get the job done and at a fair price!

by - Verified Customer September 23, 2016

Great staff and knowledgeable. Priced less than dealer.

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by - Verified Customer September 21, 2016

Honest work done by honest people.

by - Verified Customer August 31, 2016

Quick and reasonable.

by - Verified Customer August 29, 2016

Honesty!!!!

by - Verified Customer August 26, 2016

A little delay but overall good.

by - Verified Customer August 24, 2016

Great service. Vehicle was inspected and I was informed of all issues. Repairs were costly but I wouldn't trust my BMW to a back alley mechanic.

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by August 22, 2016

Pretty swell.

by - Verified Customer August 18, 2016

The service here is very professional, quick and efficient.

by - Verified Customer August 12, 2016

Customer service was nice and provided vast information about my vehicle and gave a good estimate and price as well as turn around time.

by - Verified Customer August 11, 2016

Happy with service. Had brake work done and faulty sensor replaced ( broken wire on traction control sensor). However, after brake work the dash brake pad warning light still on. I did get a call informing me they did not have time at end of day when I picked it up to find reason for that brake pad warning light. I assume next time I come in for service will find reason and or fix in a fair manner.

by - Verified Customer August 10, 2016

Excellent customer service! Way better than dealer prices and took great care of my car.

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by - Verified Customer July 29, 2016

Very knowledgeable, professional, and courteous.

by - Verified Customer July 29, 2016

Very honest mechanics. Came in because my car said to replace brakes. They took the time to actually measure them and let me know the sensor was off and I still had several thousand miles of wear left.

by - Verified Customer July 21, 2016

Great attention to detail.

by July 21, 2016

Brought my car in for two items, one of which was completely forgotten about. My back window was getting stuck down, when I was told my car was ready I asked if they checked the window, I was told they had. When I picked up my car the window got stuck in the down position the first time I tested it. Very inconvenient because I drive out of my way to see these guys.

by - Verified Customer July 18, 2016

The people are consistently friendly and knowledgeable. If you don't need the service or don't need it right away, they give you an informed estimate as to how long you can wait.

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by - Verified Customer July 15, 2016

Service was fine, communication was an issue. After being told I needed a new gas cap and would be available in a couple of hours it was a no show. Apparently it was my responsibility to tell the front desk to order, not the mechanic's? After the gas cap arrived, my second trip to the shop that day, it was the wrong part. Correct part order to be available following week, upon my arrival. 2nd trip, the shop had returned it. Reordered, to be picked up in another week. Part arrived, I received it on my 3rd trip. To compensate for all this the provided with new BMW emblems for my Z3.

by - Verified Customer July 14, 2016

Service was done as requested. My questions were answered in terms I could understand. Service advisor was friendly and courteous.

by - Verified Customer July 14, 2016

Excellent customer service! Really personable shop. They treat you like family and not just another number. Very attentive and professional!

by - Verified Customer July 14, 2016

Great

by - Verified Customer July 14, 2016

Repairs were made as promised and, except for a delay because of the shipment of an incorrect part, done in a timely manner.

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by - Verified Customer July 13, 2016

Excellent service.

by - Verified Customer July 08, 2016

Great service!

by - Verified Customer June 20, 2016

Great!

by - Verified Customer June 17, 2016

Very nice guys i would recommend they let you walk into work areas to view equipment andor things reguarding your repairs and they fixed my car in a decent amount of time

by - Verified Customer June 16, 2016

Staff is pleasant, pricing was explained; work was completed to my satisfaction. A complimentary car wash was also given!

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by - Verified Customer June 16, 2016

Competitive pricing. Very professional and explained everything well prior to doing any work. Very timely.

by - Verified Customer June 16, 2016

The service was great.

by - Verified Customer June 16, 2016

My vehicle sat unused for 3 years, however they were able to revive it entirely very pleased with work.

by - Verified Customer June 15, 2016

I was pleased with the service.

by - Verified Customer June 15, 2016

I called in the morning, had my car seen and taken care of while I waited and it was a lot less than I expected!

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by - Verified Customer June 14, 2016

Staff is very customer oriented and accommodating! A very friendly atmosphere.

by - Verified Customer June 10, 2016

The service was outstanding as always.

by - Verified Customer June 10, 2016

It was my first visit to Bimmer and had belts and oil changed on vehicle. My car was completed and when received it was very clean and presented nicely.

by - Verified Customer June 08, 2016

It's great. They are honest, reasonable and they really know their stuff. Plus they are friendly!

by - Verified Customer June 07, 2016

Always great service.

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by June 06, 2016

Had routine maintenance performed and requested two problems be looked into: tire rubbing noise and occasional lack of power on acceleration below 60 mph. Staff was friendly and engaging. Services performed were good, but they could not definitively identify causes for either problem. Leads me to question level of expertise on some things.

by - Verified Customer June 03, 2016

Marty and the gang provide outstanding value. I've had oil changes and tires installed. They do a great job, provide great feedback on status for future maintenance, and the car is always spotless when I get it back. Outstanding service.

by - Verified Customer June 01, 2016

Excellent service and communication.

by - Verified Customer June 01, 2016

They're the best.

by - Verified Customer June 01, 2016

Scheduled an appointment for services recommended. Service was completed in a timely manner with friendly service. Josh and Marty are great, friendly and informative. They never make me feel like I'm being a worrywart or a nuisance.

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by - Verified Customer May 27, 2016

Marty is the best!! He always get me in and out with a fair, firm price.

by - Verified Customer May 27, 2016

Very excellent work. The employees are very friendly and they explain everything to a T.

by May 26, 2016

Good oil change and customer inspection of vehicle.

by - Verified Customer May 25, 2016

Everyone there is very helpful; they tell you exactly what your car needs and quote a fair price. The work is always done exceptionally well and on time.

by May 25, 2016

My last experience was great. They took good care of my vehicle and the customer service was great. I especially like how they explained the work they were doing to my vehicle in a way that made it easier for me to understand.

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by - Verified Customer May 24, 2016

Very professional.

by - Verified Customer May 24, 2016

Little pricey. Charged $600 for DISA valve replacement, which is a pretty simple replacement. You can get OEM for around 200, and it only takes about 20 minutes to install.

by - Verified Customer May 23, 2016

Great people here! Very likely to return for service in the future.

by - Verified Customer February 09, 2016

The shop have been servicing my car for a long time now and I have no complains. The owner and his tech team explains to you in simple terms what service you need. They give you a free car wash after service.

by - Verified Customer February 01, 2016

Once you talk with them, you realize you are dealing with honest people...a rarity in that field of work.

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by - Verified Customer January 29, 2016

I like it when someone tells you that your car will be done at a certain time and they deliver , Baltimore Bimmer did that.

by - Verified Customer January 29, 2016

I was very satisfied with the service and with the people.

by - Verified Customer January 27, 2016

Great service fair prices. Great group over there.

by - Verified Customer January 18, 2016

You provide great service.

by - Verified Customer January 12, 2016

Easy appointment, fair price. Quick, comprehensive oil service for my BMW.

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by January 08, 2016

I Have recommended you to several friends.

by - Verified Customer January 05, 2016

Everybody is very friendly and provided quality work.

by - Verified Customer December 29, 2015

Honest and quality service.

by - Verified Customer December 29, 2015

I had the good luck to be driving on a road when I was caught in a flash flood. My 2007 BMW 525i was under water up to the windshield. Of course, this caused all kinds of issues. They evaluated the vehicle and openly and fairly only fixed the true problems. The cost of the repair was minimal. I have had my car back for 2 months now and it is running great.

by - Verified Customer December 22, 2015

Everyone was very, very nice (Mart and Josh are very kind), but my BMW still leaks and I've had it back to them twice.

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by - Verified Customer December 10, 2015

Josh, Marty and the crew are knowledgeable, efficient and honest.

by - Verified Customer December 04, 2015

They were awesome with explanation of the work and also good human beings.

by - Verified Customer December 04, 2015

Exceptional service.

by - Verified Customer November 25, 2015

Good customer service and they were honest.

by - Verified Customer November 20, 2015

Some prices are good and some are not.

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by - Verified Customer November 18, 2015

These guys eat and sleep BMW's........

by - Verified Customer November 05, 2015

Excellent customer service and experienced mechanics.

by - Verified Customer October 29, 2015

Nice and pleasant customer service.

by - Verified Customer October 27, 2015

Very friendly and helpful staff, always!

by - Verified Customer October 23, 2015

Owner was rude and cocky and I did some research on the service that was being done and found the price difference to be to extreme.

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by - Verified Customer October 16, 2015

I like their customer service and honesty.

by - Verified Customer October 08, 2015

Good customer service.

by - Verified Customer September 29, 2015

Pleasant and friendly Customer Service! Knowledgeable and considerate as well!

by - Verified Customer August 24, 2015

Just very good service.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
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