Baltimore Bimmer has been serving the local area since 2010, working all makes and models with special training for BMW vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light diagnoses and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “excellent”, “awesome”, “knowledgeable”, “honest”, and "friendly".
Rosedale, MD 21237 USA
Auto Repair Experience
- Joshua Johnson, Owner
- Established 2010
- 2 Auto Repair Mechanics on Staff
- 15 Years of Car Repair Experience
- Check Engine Light
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Car Wash
- Heated Waiting Room
- Military Discount
- Rental Car
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
My experience was pleasant. Marty was nice and knowledgeable.
Very good customer service and very knowledgeable technicians
My problem was diagnosed and repairs were completed very quickly, and on short notice. Everything was fully explained, less expensive than I expected, and they even offered to wash the car. Excellent service.
I love the customer service and work. A+
Very professional and efficient
Marty was great the whole place was fantastic!
Marty and everyone else were extremely professional
The service is better than the BMW service centers!
Staff identified the problem and rapidly resolved the issue
Great service as always!
They do great work on all cars not just Bimmers.
I liked inspection report and diagnostic report with pictures.
Great service at a great price! Staff was friendly and professional and explained everything clearly throughout the entire process. This is definitely my new shop!
Friendly customer service...quality work
Josh and Marty are great ....very informative and they keep the customer informed. Great Job Guys!!!!
Always greeted by first name, treated with respect. All services fully explained and why it's needed. They do excellent work and always get my car finished in record time.
Very respectable group of guys.
Great experience at Baltimore Bimmer. No pressure for additional work. Marty and the staff know the cars well and treat customers like family.
They did an excellent job at diagnosing the problem and worked with me to reduce the cost of repairs as much as possible.
I love this shop, the mechanics are great and the guy at the front desk is so knowledgeable and really explains everything in detail about your car. The people here are always so happy and friendly. I think this is as close as you can get to professionalism from a non dealer shop and they actually beat dealer repair prices too. Double win! I would recommend Baltimore Bimmer to anyone, no questions!!!
Although the prices were a little high, the quality of the work was excellent and customer service was above expectations. I will return for additional service because I know the job will be done correctly.
Baltimore Bimmer continues to set the standard for car repairs... I have and will continue to recommend them to anyone who has a need as they workmanship, accountability and customer service beats expectations.
The shop is very professional and personable. They strive hard to ensure that you are satisfied with the work performed without trying to push unneeded repairs. They are by far better than going to the dealership.
I would use again.
Repairs and upcoming maintenance needed was explained in detail. Great customer service.
The service was excellent once again. Marty is the best!
I was extremely pleased with my first Baltimore Bimmer experience. Marty and Dylan did an awesome job. Mr Joshua Johnson should be very proud of his employees. Job well done, my car rides like it's brand new.
Nice staff, they explained everything and did a good job. No pressure felt from staff.
Great service. They take the time to explain everything that's being done to the vehicle and why is needed. All in a timely manner.
This business exceeded my expectations.
Appreciated the honest assessment of repair timeline.
Excellent service, honest, and trustworthy.
The people were friendly and very had a huge knowledge of my Mini Cooper and the BMW brand.
Took our E34 in for alignment. Came back driving straight & cleaner than when we left it.
Extremely satisfied with quality of work and price.
Great! Friendly! Will get the job done and at a fair price!
Great staff and knowledgeable. Priced less than dealer.
Honest work done by honest people.
Quick and reasonable.
A little delay but overall good.
Great service. Vehicle was inspected and I was informed of all issues. Repairs were costly but I wouldn't trust my BMW to a back alley mechanic.
The service here is very professional, quick and efficient.
Customer service was nice and provided vast information about my vehicle and gave a good estimate and price as well as turn around time.
Happy with service. Had brake work done and faulty sensor replaced ( broken wire on traction control sensor). However, after brake work the dash brake pad warning light still on. I did get a call informing me they did not have time at end of day when I picked it up to find reason for that brake pad warning light. I assume next time I come in for service will find reason and or fix in a fair manner.
Excellent customer service! Way better than dealer prices and took great care of my car.
Very knowledgeable, professional, and courteous.
Very honest mechanics. Came in because my car said to replace brakes. They took the time to actually measure them and let me know the sensor was off and I still had several thousand miles of wear left.
Great attention to detail.
Brought my car in for two items, one of which was completely forgotten about. My back window was getting stuck down, when I was told my car was ready I asked if they checked the window, I was told they had. When I picked up my car the window got stuck in the down position the first time I tested it. Very inconvenient because I drive out of my way to see these guys.
The people are consistently friendly and knowledgeable. If you don't need the service or don't need it right away, they give you an informed estimate as to how long you can wait.
Service was fine, communication was an issue. After being told I needed a new gas cap and would be available in a couple of hours it was a no show. Apparently it was my responsibility to tell the front desk to order, not the mechanic's? After the gas cap arrived, my second trip to the shop that day, it was the wrong part. Correct part order to be available following week, upon my arrival. 2nd trip, the shop had returned it. Reordered, to be picked up in another week. Part arrived, I received it on my 3rd trip. To compensate for all this the provided with new BMW emblems for my Z3.
Service was done as requested. My questions were answered in terms I could understand. Service advisor was friendly and courteous.
Excellent customer service! Really personable shop. They treat you like family and not just another number. Very attentive and professional!
Repairs were made as promised and, except for a delay because of the shipment of an incorrect part, done in a timely manner.
Very nice guys i would recommend they let you walk into work areas to view equipment andor things reguarding your repairs and they fixed my car in a decent amount of time
Staff is pleasant, pricing was explained; work was completed to my satisfaction. A complimentary car wash was also given!
Competitive pricing. Very professional and explained everything well prior to doing any work. Very timely.
The service was great.
My vehicle sat unused for 3 years, however they were able to revive it entirely very pleased with work.
I was pleased with the service.
I called in the morning, had my car seen and taken care of while I waited and it was a lot less than I expected!
Staff is very customer oriented and accommodating! A very friendly atmosphere.
The service was outstanding as always.
It was my first visit to Bimmer and had belts and oil changed on vehicle. My car was completed and when received it was very clean and presented nicely.
It's great. They are honest, reasonable and they really know their stuff. Plus they are friendly!
Always great service.
Had routine maintenance performed and requested two problems be looked into: tire rubbing noise and occasional lack of power on acceleration below 60 mph. Staff was friendly and engaging. Services performed were good, but they could not definitively identify causes for either problem. Leads me to question level of expertise on some things.
Marty and the gang provide outstanding value. I've had oil changes and tires installed. They do a great job, provide great feedback on status for future maintenance, and the car is always spotless when I get it back. Outstanding service.
Excellent service and communication.
They're the best.
Scheduled an appointment for services recommended. Service was completed in a timely manner with friendly service. Josh and Marty are great, friendly and informative. They never make me feel like I'm being a worrywart or a nuisance.
Marty is the best!! He always get me in and out with a fair, firm price.
Very excellent work. The employees are very friendly and they explain everything to a T.
Good oil change and customer inspection of vehicle.
Everyone there is very helpful; they tell you exactly what your car needs and quote a fair price. The work is always done exceptionally well and on time.
My last experience was great. They took good care of my vehicle and the customer service was great. I especially like how they explained the work they were doing to my vehicle in a way that made it easier for me to understand.
Little pricey. Charged $600 for DISA valve replacement, which is a pretty simple replacement. You can get OEM for around 200, and it only takes about 20 minutes to install.
Great people here! Very likely to return for service in the future.
The shop have been servicing my car for a long time now and I have no complains. The owner and his tech team explains to you in simple terms what service you need. They give you a free car wash after service.
Once you talk with them, you realize you are dealing with honest people...a rarity in that field of work.
I like it when someone tells you that your car will be done at a certain time and they deliver , Baltimore Bimmer did that.
I was very satisfied with the service and with the people.
Great service fair prices. Great group over there.
You provide great service.
Easy appointment, fair price. Quick, comprehensive oil service for my BMW.
I Have recommended you to several friends.
Everybody is very friendly and provided quality work.
Honest and quality service.
I had the good luck to be driving on a road when I was caught in a flash flood. My 2007 BMW 525i was under water up to the windshield. Of course, this caused all kinds of issues. They evaluated the vehicle and openly and fairly only fixed the true problems. The cost of the repair was minimal. I have had my car back for 2 months now and it is running great.
Everyone was very, very nice (Mart and Josh are very kind), but my BMW still leaks and I've had it back to them twice.
Josh, Marty and the crew are knowledgeable, efficient and honest.
They were awesome with explanation of the work and also good human beings.
Good customer service and they were honest.
Some prices are good and some are not.
These guys eat and sleep BMW's........
Excellent customer service and experienced mechanics.
Nice and pleasant customer service.
Very friendly and helpful staff, always!
I like their customer service and honesty.
Good customer service.
Pleasant and friendly Customer Service! Knowledgeable and considerate as well!
Just very good service.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service