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Ask Your Question2006 Mercedes-Benz CLK350
Question: BALANCE SHAFT GONE W/ONLY 66,000 MILES ON CAR
Question
I am really upset... worked my whole life to finally enjoy a quality/superior car... at least that is what i thought. My check engine light came on & then went out..
again on had it checked out... telling me that balance cam shaft gone in my engine... $5000 JOB!!!!! and they don't want to cover it... I now have heard others have had problems w/350 engines... anyone out there want to share? Really nice... 66,000 miles on a mercedes & this happens? I wouldn't even expect an KIA to do this... HELP ANYONE ...
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Answer #1
ZeeTech October 13, 2010, 14:18
MasterActually there are many similar problem, MB even issued few technical service bulletin for this matter.
If the dealership won't help you, try to call MB of North America and se if they will offer help. 1 800-267-6372, 1 201-573-0600, make sure you will have the VIN# at hand.
Document everything from now on, ask all diagnostics to be printed, all estimates, just everything on paper. Beside the phone call to MBNA write a claim also, and ask for written response. You might need these in the future.
Ask investigation from NHTSA. http://www.nhtsa.gov/
I'm surprised no one started a class action as of yet.
Their quality went down a lot in the past 10 years (just like VW/Audi), and I don't think it hit the bottom yet.
Let us know what happened, so others with the same situation might be able to join you.Zee
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dkdez, November 18, 2010, 11:55
RookieThank you so much & will let you know how I make out
Denise
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BirdieLynn, January 18, 2011, 19:51Reply
RookieI believe a class action has been filed. Also, there is a growing group on Facebook. Mercedes Benz balance shaft group.
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Answer #2
Visitor, November 18, 2010, 11:51My engine light was constantly coming on, and they told me the CAM sensors need to be replaced ($300)I also have a whining sound, and my transmission needs to be replaced! Only 77k on it. Apparently this is a common problem with an 2006 and earlier.
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BirdieLynn, January 18, 2011, 19:55Reply
RookieAre you on FB? There is a growing group of people with this problem.
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Answer #3
Visitor, December 01, 2010, 11:13Same problem - dropped my car off at the dealer yesterday and they asked for all my service records. The service rep. hasn't returned any of my calls, i just spoke with the service manager and expect a call back in an hour. More will follow...
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ZeeTech, December 01, 2010, 11:46
MasterThank you! Please update us. I wish you the best.
Zee
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BirdieLynn, January 18, 2011, 19:57Reply
RookieHave you filed a complaint with the NHTSA! The best selection for filing is under the Engine and Engine Cooling: Engine. Also, there is a growing group on FB for this problem. This needs to get out into the media. Mercedes needs to step up and fix this problem. We need to keep the pressure on and force a recall. http://www.facebook.com/group.php?gid=113581522026194
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Answer #4
biziladi December 12, 2010, 19:49
RookieHaving same issue as I write .... 52,000.00 miles ... balance shaft went out... dealer took care of it because it was only 2,000 miles out of warranty.... got the car back... transmission acted up .. took it back... wanted to charge... refused to pay as the car was running perfect until the engine was pulled to fix balance shaft... still not running properly.... said it was not what they did.... did not want to pay for the repair.. basically said there will be more problems with the vehicle even after it is repaired.... have a call into MB but spoke with the dealer again... he agreed to pay for the repair to keep a valued customer...BUT basically said the car will continue to have problems... all because nof the balance shaft issue....
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BirdieLynn, January 18, 2011, 20:00Reply
RookieHey Biziladi,
Please take a few minutes and file a complaint with the NHTSA! Until several people with this problem file a complaint, the part won't be recalled. It only takes a few minutes to file. The best selection would be under Engine and Engine Coooling: Engine. Also, a group on FB for the problem. This group has lot's of info and class action suit.
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Answer #5
BirdieLynn January 18, 2011, 19:48Reply
RookieI'm in the same boat as you. Hard to believe that MERCEDES BENZ of all companies wouldn't stand behind their product. And apparantly they've known about this problem for a while. There is a Facebook group that is in the process of filing complaints with the NHTSA. Then a media blitz.
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Best Answer
Visitor, January 22, 2011, 06:54ReplyYes I'm having the same problem w/ my ML350. I took it to the dealership they had it for 1 hr 50 mins, the service advisior stated that it will cost for the parts $1200 and for labor it will cost $6000. He also stated that they would have it for 3 days with a loaner my check engine light was on for 2 weeks it had no noise. When we declined the work to be done, I left and as I'm coming on military base it was making a very loud noise. When I pulled into my driveway I could barely turn my wheel.
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