Bain's Service Center

✓ RepairPal Certified
5 Riley Hill Rd
Salem, NY 12865 USA
View map and get directions
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
8:00am to 4:00pm
Call now:
(518) 631-2454
24 Verified Reviews

Auto Repair Experience

  • James Bain, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 48 Years of Car Repair Experience
RepairPal Scorecard

Bain's Service Center has been serving the community of Salem and the surrounding area since 1999. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “professional”, “helpful”, “excellent”, “prompt”, and “courteous”. This location features a team of automotive technicians whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Auto Repair Experience

  • James Bain, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 48 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair


  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet



Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

24 Verified Reviews
by - Verified Customer August 25, 2016

I would say they were very helpful and informative. He explained everything in detail unlike a lot of other places.

by - Verified Customer August 23, 2016

They just did what needed to be done. It was reasonably priced. They were efficient. We made an appointment and they were ready when I was ready. They seemed very professional and they knew what they were doing.

by - Verified Customer August 16, 2016

It was very good. They got me in when I needed to get in. They did what I needed done. I'm actually taking my car back next week.

by - Verified Customer August 12, 2016

It was good. They did the work. They got the car in quickly. They did the work well, and it's been performing nicely. I would recommend them for regular maintenance. I have gone to them before and I would go to them again.

by August 04, 2016

The quality is good. However, the analysis isn't always completely thorough.

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by - Verified Customer July 29, 2016

Excellent. Customer service was excellent. The price was fine. They are very knowledgeable. It was a very good experience.

by July 28, 2016

Very helpful and prompt.

by July 13, 2016

It was fine.

by - Verified Customer July 12, 2016

He was alright. He fixed my father's truck so it could pass inspection. He did find a few other things wrong with the truck, but I didn't want those fixed.

by - Verified Customer July 06, 2016

They do what I need done. They do it in a timely manner. They are extremely competent.

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by - Verified Customer June 28, 2016

No complaints, very satisfied. The work was done on time and done professionally.

by - Verified Customer June 14, 2016

They find everything that they need to do to keep my car running.

by - Verified Customer June 03, 2016

Kind, courteous staff, quick to answer questions and give detail. Willing to work with customer's budget to get necessary repairs done. Quick to get repairs done and back to customer ASAP. Customer focused for convenience.

by - Verified Customer June 02, 2016

I had an issue with my speedometer. It turned out to be the computer. I lived with it for about 2 months. Jim fixed the problem in less than 15 minutes. I said "What do I owe you?" He said "Don't worry about it." I trust him.

by May 25, 2016

It was very good. Everything got fixed. They changed my oil and they gave me good tires. Everything is fine.

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by - Verified Customer May 12, 2016

Their overall service was satisfactory. They are familiar with vehicles. They are very professional. That is the only garage I use. If something is wrong with my car, they call me before they work on it to make sure that I am okay with what they do.

by - Verified Customer May 09, 2016

Prompt and professional service.

by - Verified Customer May 06, 2016

Everything was quick and done the right away.

by - Verified Customer April 27, 2016

Everything was fine. I took it there and they fixed it.

by - Verified Customer April 27, 2016

I am completely satisfied. He did what he had to do in the time that he said he would do it.

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by - Verified Customer April 27, 2016

Generous, competent, kind, friendly. I am satisfied.

by - Verified Customer April 25, 2016

Our service has been great. They are very responsive to what we have needed. We have been exceptionally pleased with them and we will continue to do business with them.

by - Verified Customer April 23, 2016

They treat me great. I have known Jimmy for a long time. They are good people. That's where I take my truck all the time. He is my mechanic. It is a pleasure to know them. They are going to keep getting my business.

1 verified customer did not leave comments but provided this rating:
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