5210 Gordon Smith Drive, Rowlett, TX 75088 Map & directions
Call Now: (972) 360-9345
“Everyone at Baillie took care of me and my car. They were friendly and genuine and didn't try to pad the...”
“Mr. Baillie is very thorough and takes his time to explain repairs to you. Very Professional.”
“Sean is by far the most professional, talented, and honest auto service professional I have ever used. He...”
RepairPal’s Comprehensive Evaluation
Baillie Automotive is fairly new to Rowlett, but in just a short time, Sean has built a thriving business based on customer service and quality repairs. He and Jeremy (technicians) both have a solid background in the automotive industry and continue to attend training classes whenever they can. Employee certifications have allowed this shop to be recognized by the ASE with their Blue Seal of Excellence, and considering there are only about 1,500 ASE Blue Seal Certified Facilities in the country, this a very prestigious honor. Baillie also received an extremely high Net Promoter Score, highlighting their fierce dedication to customer service.
Message from the Shop
Complete Automotive Repairs and Maintenance, Servicing all European, Asian, Domestic Vehicles. Superior Service with Honesty & Integrity. Done Right the First Time!
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Smog/Emissions Testing||Timing Belts||Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Car Wash|
|Child Friendly||Coffee||Early Bird Dropoff||Extended/Evening Hours|
|Free Inspection||Gas/Diesel||Heated Waiting Room||Loaner Car|
|Military Discount||Parts/Accessories||Rental Car||Senior Discount|
|Service Guarantee||Shopping Nearby||Shuttle||Towing|
|Warranty Accepted||Wireless Internet|
Customer Reviews (11 reviews)11 Sort by: Helpful |
I have heard good things about this place from Ford Explorer forum and decided to try. I am giving them all 5 stars for being honest, professional, reasonable, client oriented. I needed to replace lower thermostat housing in my 2003 Ford Explorer. Sean showed to me the new parts and the old one (replaced) and give very professional recommendation on what he thinks should be done. He gave me options (cost-wise) to choose from. The waiting area is very nice, with available coffee, soda drinks, TV and magazines.
Sean is one of the most honest, fair and pleasant people I have ever dealt with. He went in to help me get my car working on a Sunday when his shop was closed. Great service. I have recommended him to several others and they were extremely satisfied as well. As long as I lie in the Rockwall area, Baillie Automotive will be the only shop I use.
I have a diesel truck and normally took to dealership for repairs (highway robbery)!. I was referred to Baillie by a friend. They do a complete evaluation of your vehicle and you can decide what you need or want done. Those items get marked off in their system as being repaired. You vehicle is in their system with what has been done and what is left to be done IF you need or want. I am not also using Baillie for my wife's truck (non diesel) because of the trust and confidence I have with them.