AZ Automasters

✓ RepairPal Certified
mike@azautomasters.com
4122 West Venus Way
Chandler, AZ 85226 USA
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07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
OPEN NOW
T
7:30am to 6:00pm
OPEN NOW
F
7:30am to 6:00pm
T
7:30am to 6:00pm
S
8:00am to 3:00pm
W
7:30am to 6:00pm
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
Call now:
(480) 418-3927
38 Verified Reviews

Auto Repair Experience

  • Mike Koch, Owner
  • Established 1998
  • 5 Auto Repair Mechanics on Staff
  • 70 Years of Car Repair Experience
RepairPal Scorecard

AZ Automasters was established in 1998 and has been providing Chandler and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “honest”, “knowledgeable”, “accommodating”, “professional”, and “friendly”. Local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Mike Koch, Owner
  • Established 1998
  • 5 Auto Repair Mechanics on Staff
  • 70 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • TECH-NET
  • iATN

Message from the Shop

Thank you for choosing Arizona Automasters!! Established in Jan. 1998, We are a full service, owner operated auto and truck repair facility located in Stellar Air-park, Chandler, AZ.
We only employ ASE certified, trained technicians, have the most modern state of the art equipment, and up to date information systems. WE ARE AUTOMOTIVE DIAGNOSTIC SPECIALIST'S We accept almost all extended warranty plans. High performance upgrades,and accessories are also available.
We understand that deciding on a repair facility, or deciding to change to a new facility is an issue many of you are concerned about. By choosing us you will find that we want your business and your continued loyalty, and we will act like it. Our team of technicians and front office staff are among the most ethical & honest in the industry today. You will never experience high pressure sales tactics, or unprofessional behavior.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

38 Verified Reviews
by - Verified Customer February 17, 2015

VERY HELPFUL, FRIENDLY AND KNOWLEDGEABLE. NOT HIGHLY OVER PRICED EITHER. A VERY GOOD SHOP!

by - Verified Customer February 13, 2015

Fast, friendly and efficient.

by February 13, 2015

Great customer service. Free diagnostics.

by - Verified Customer February 11, 2015

Good Service, open communication, fair pricing. They care about you and your business.

by - Verified Customer February 10, 2015

They seem to care about the results of their service and are very accommodating.

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by - Verified Customer February 09, 2015

The gentleman at the desk was very polite and professional. I had an 8:00am appointment but in the end I was running late by 10 minutes. The gentleman at the counter said it was no problem. I have him three coupons I printed out and he asked if this was how I had heard about the company. I said yes and he was excited to tell me all about the oil change I was receiving. It was amazing to have such a good person who didn't try and sell me something I didn't need. My car was returned exactly the same way I have it to them which days a lot since other places I have been to have left grease on my seat, door and steering wheel. I will definitely be coming back and become a regular.

by February 06, 2015

I received great customer service along with work that was done to my car in a fast, convenient, and reasonable price.

by - Verified Customer February 05, 2015

I felt like they were honest. I had my car serviced at a different company prior to going to Automasters and they gave me a list of things that were wrong with my car. They skated through explaining to me what was wrong and the cost of the service, I felt like they were taking advantage of my lack of knowledge about cars. Automasters assured me that if anything was wrong they would take a picture and show me a side by side image of what a functioning part would look like. They came back and told me everything perfect. I appreciate the honesty in the company and it has build my trust with them. I will continue to service my car there.

by - Verified Customer January 30, 2015

Friendly and they did a great job.

by - Verified Customer January 30, 2015

Good service and great location.

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by January 27, 2015

Excellent customer service.

by - Verified Customer January 25, 2015

Always satisfied with my repairs/service.

by - Verified Customer January 22, 2015

good service.

by - Verified Customer January 19, 2015

They did very thorough work and at a reasonable price.

by - Verified Customer January 18, 2015

We have gone there for years, and they have always done an excellent job on all of our vehicles! I feel they are honest and fair. They will let me know about things they see that might need repair in the near future, but never try to talk me into more than what I brought it in for. They are very pleasant and helpful too.

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by - Verified Customer January 18, 2015

Very professional; great prices.

by - Verified Customer January 12, 2015

They are great and honest!

by January 08, 2015

The people are knowledgeable & friendly.

by - Verified Customer January 04, 2015

They are always professional, and always on time.

by - Verified Customer January 01, 2015

I have received great service, most importantly I feel they are an honest shop.

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by - Verified Customer December 26, 2014

I've been doing business with them for many years and have always gotten great service.

by - Verified Customer December 25, 2014

Everyone was great to work with.

by - Verified Customer December 12, 2014

When I decided to repair and add modifications to my vehicle, Mike (owner) sat down with me and went through what I wanted to accomplish. He made recommendations on what I should or should not do, and recommendations on what part manufactures he has had the best success with. We laid out a timeline and a preferred order for the modifications. Jim (service manager) has always been very helpful and makes sure the customer is satisfied. I live approximately 40 miles away from AZ Automasters and on a couple of occasions he went above and beyond what I expected to get my vehicle in the shop and repaired. The technicians have done excellent work on my vehicle and the customer service is outstanding. I have been looking for a shop where I can rely on the job being done right, and they can work with me on my tight schedule. AZ Automasters does this for me, therefore I don't mind traveling the extra distance. Recently my car was painted at a paint shop that Mike recommended. Mike talked with the paint shop owner and MADE SURE my experience went smoothly. BTW the paint job was outstanding. I had 2 people pull up to my house and ask to buy my car the day I brought it home.

by - Verified Customer December 08, 2014

I thought they had good customer service, their prices were fair, and they repaired my car in a timely manner.

by December 07, 2014

They are great with service and prices.

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by - Verified Customer December 04, 2014

Long time customer and I always get great service.

by - Verified Customer November 30, 2014

I don't have to worry about the quality of the repair or materials used.

by - Verified Customer November 28, 2014

Ever since they were half price than the dealership, I have been coming to them. I feel they are honest and won't try to recommend repairs that are not needed.

by - Verified Customer November 27, 2014

I have been a customer for over 10 years and rarely been unhappy with their work. when I am, they make it right.

by - Verified Customer November 24, 2014

I have learned that I can trust them.

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by - Verified Customer November 23, 2014

They were timely.

by November 16, 2014

I liked their service, their lobby, and their ability to drop off/pick me up.

by - Verified Customer November 13, 2014

The work was completely in a timely fashon. Communication about the work to be completed was often and through. Cost of work was explained fairly well.

by - Verified Customer November 05, 2014

Great work and people

by - Verified Customer November 04, 2014

On time, repaired as expected and cost what was quoted.

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by - Verified Customer November 03, 2014

Fair pricing and honest service.

by - Verified Customer October 31, 2014

They lie. The owner lied about what he was suppose to fix. I've had problems with them not finding the problems I go in for. Then they try to refix it. Making more things wrong with my car. Bad mechanics for sure. Wrong diagnosis. Really bad work. SHADY .

1 verified customer did not leave comments but provided this rating:
by Amber
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