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AZ AUTO AIR

(480) 351-3862
132 Verified Reviews
chandler@azautoair.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
09:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
9:00am to 3:00pm

ADDRESS

6948 W Chandler Blvd
#2
Chandler, AZ 85226 USA

AUTO REPAIR EXPERIENCE

  • John O'Brien, Manager
  • Established 1989
  • 3 Auto Repair Mechanics on Staff
  • 38 Years of Car Repair Experience

AZ AUTO AIR Reviews

OVERALL RATING

132 Verified Reviews
5 stars
(101)
4 stars
(21)
3 stars
(5)
2 stars
(2)
1 star
(3)
by - Verified Customer April 17, 2017

Good business.

by - Verified Customer April 13, 2017

Excellent service, very nice people.

by - Verified Customer April 12, 2017

You guys went above and beyond. Great service and I highly recommend you!

by - Verified Customer April 09, 2017

My battery finally died and I had to have it towed. Once there, they took care of it. They are truly the best in the business.

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by - Verified Customer April 07, 2017

John was very thorough with the info regarding my repair. He also mentioned some additional work that may be needed but gave his opinion that it didn't need addressed right now. This would have been an opportunity for some other dishonest mechanic to pressure me into getting more work done that was not urgent. AZ Auto Air is a very fair and reliable shop. I won't choose any other shop for my vehicles.

by - Verified Customer April 06, 2017

There was something not done correctly, but the shop stood behind their work and fixed everything to my satisfaction. I feel this is an excellent place to take my car for repairs.

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by - Verified Customer April 05, 2017

They are the most professional auto repair facility in the whole valley. Great respect for us and in return is of them. They define awesome sauce!

by - Verified Customer March 23, 2017

The repair was done in a timely manner. There was a lounge with TV, soda machine and coffee if one wanted to stay during the repair.

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by - Verified Customer March 23, 2017

Great service and very fast turn around times.

by - Verified Customer March 21, 2017

Great service, honest mechanics.

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by - Verified Customer March 20, 2017

Outstanding.

by - Verified Customer March 20, 2017

Good.

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by - Verified Customer March 19, 2017

They fixed the A/C in my car and I was pleased with the service.

by - Verified Customer March 19, 2017

Great shop.

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by - Verified Customer March 17, 2017

Great job and next time I will come back again if something is wrong my car.

by - Verified Customer March 17, 2017

John was very friendly and happy to explain in detailed answers to any questions I had about the AC systems. He did a great job taking care of initial charges and start up of a newly installed aftermarket AC system. It works great.

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by - Verified Customer March 17, 2017

My experience was awesome!!!

by - Verified Customer March 15, 2017

Great.

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by - Verified Customer March 15, 2017

Very good job and happy it came with a warranty.

by - Verified Customer March 14, 2017

Car is very cold.

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by - Verified Customer March 13, 2017

The customer service here is courteous, personal and friendly. This is a family owned business and they all value their customers and treat them with respect and fairness. Their prices are in line, certainly better than the dealer, and they don't sell you anything you don't need, but rather tell you if they find anything else wrong and how much time you have before you need to address it. They will shuttle you locally, which has been a big help. Great down-to-earth people to work with. We've never had any complaints.

by - Verified Customer March 09, 2017

Provided solid realistic quote with explanation prior to repair. Job done on time at the quoted price. No surprises.

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by - Verified Customer February 23, 2017

Great as usual.

by - Verified Customer February 22, 2017

Surprised mechanics never noticed I had bad joint on drive shaft.

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by - Verified Customer February 20, 2017

Didn't have any work done. Vehicle was brought in for evaluation and work estimate.

by - Verified Customer February 15, 2017

Both times I have been to AZ Auto air the job was done right the first time and in a timely manner.

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by - Verified Customer February 13, 2017

Clean Shop. Helpful, Informed, Honest, and Friendly Staff. Job completed on time and right on the price estimate. Highly Recommended.

by - Verified Customer February 08, 2017

awesome shop with intelligent mechanics whom are extremely honest & respectable!
only shop besides the dealership that i trust with my Range Rover!

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by - Verified Customer February 05, 2017

The staff was friendly and offered free coffee, breakfast sweets and free bottles of water. However, they did not offer any type of recycling bin where customers can dispose of all the empty water bottles, coffee cups, etc. This is very irresponsible on your part. All of us, including Pinnacle Nissan, are obligated to do anything within their power to save our precious and fragile environment.
Please reconsider adding recycling containers throughout your facility. Your customers will greatly appreciate it. Myself included.

by - Verified Customer January 19, 2017

Great experience, I will definitely utilize this shop again for repairs.

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by - Verified Customer January 05, 2017

Thanks!

by - Verified Customer December 13, 2016

AZ Auto Air is easy to deal with, honest, and fair.

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by - Verified Customer December 08, 2016

Excellent as always!

by - Verified Customer December 05, 2016

It was great.

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by - Verified Customer December 01, 2016

Great job!

by - Verified Customer November 28, 2016

Always. And Again, Top Notch Service and Professionalism.

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by - Verified Customer November 15, 2016

Friendly, professional, quality job!

by November 07, 2016

They did great job!

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by - Verified Customer September 08, 2016

This is my 2nd time using AZ Auto Air. I find them to be honest and reasonably priced.

by - Verified Customer September 08, 2016

I have dealt with AZ Auto Air a few times prior to this experience. The staff is always very nice and accommodating. The service is always good and goes beyond my expectations. My last experience with them was excellent. They went above and beyond in their customer service and desire to get my business. The owner loaned me his personal car for 5 days while my car was being serviced. Having transportation while my car was being repaired was very important to me and the owner made sure that I was not stranded while they worked on my car. I really appreciated his thoughtfulness and willingness to loan me his car.

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by - Verified Customer September 06, 2016

They did a great job installing my AC on my 86 C10.

by - Verified Customer September 01, 2016

Very honest and although they didn't fix the AC then, they provided a detailed explanation of the problem and a quote.

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by - Verified Customer August 30, 2016

Courteous, friendly and trustworthy. The young man that gave me a ride home was courteous and friendly. Their work was satisfactory and price reasonable. Being a female, I didn't feel that they were taking advantage of me. Thank you

by - Verified Customer August 27, 2016

Most honest and knowledgeable guys

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by - Verified Customer August 26, 2016

Excellent service. Identified problem, repaired, A/C System works perfect now.

by - Verified Customer August 19, 2016

Very helpful staff and fair pricing.

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by - Verified Customer August 17, 2016

AZ Auto Air was determined to fix the problem once and for all, after short cuts didn't solve the problem. I was impressed that they kept at it until I was fully satisfied. Driving me to my home and picking me up was a godsend since we are a one car family. I really appreciated that service. And I liked that they explained everything to me so I could understand what was happening. All in all, I would highly recommend this company for their professionalism and business acumen.

by August 10, 2016

Friendly good service.

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by - Verified Customer August 09, 2016

The owner is great. You can see the full shop from the waiting area and they even brought me in to the shop which was very satisfying as a DIY/Techie.

by - Verified Customer August 05, 2016

I have had the worst experience with my A/C. This a self-help problem that this shop has helped me along with. The problems I have had are at my cost, which is good for this shop for me to absorb the cost and not them. If on the fence, their A/C techs should of caught the problems before they failed on me. They were in plain sight. They did not. The last time I was in the shop, Steve the owner was the best, sharing some very beneficial information to help prevent future problems. John, his son is extremely professional and as helpful as he can be. In all respect, this is a very honest shop for auto repair.

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by - Verified Customer August 05, 2016

The show was responsive, communication was straight-forward, and the shop completed repairs ahead of the timeline they'd estimated.

by - Verified Customer August 02, 2016

Very fast and friendly.

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by - Verified Customer July 29, 2016

Seems prices have gone way up for me at least.

by - Verified Customer July 28, 2016

Very knowledgeable and friendly.

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by - Verified Customer July 27, 2016

Honest friendly and inexpensive.

by - Verified Customer July 26, 2016

They did a fast and efficient job! Offered low cost solutions. Awesome experience!

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by July 26, 2016

The guys at the shop were quick and professional with the diagnosis on my vehicle. They even gave me options to save money, and definitely if I need to get repairs done, I'll be back.

by - Verified Customer July 25, 2016

This is a fine repair shop. They did very good work.

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by - Verified Customer July 22, 2016

They were very helpful and were able to get me in the shop within 20 minutes.

by - Verified Customer July 22, 2016

150 to test and fix a/c most of which was the test even though advertised as 50 complete a/c test. They up-charged for the freon to test. Smooth gimmick on their part, but wrong by me.

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by - Verified Customer July 21, 2016

.

by - Verified Customer July 20, 2016

The owner, knowing I was a first time customer was very attentive and explained every step.

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by - Verified Customer July 16, 2016

The guys at the shop were really friendly, but I felt the price was a little high.

by July 01, 2016

Good service.

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by - Verified Customer July 01, 2016

Great professional service.

by June 30, 2016

.

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by - Verified Customer June 29, 2016

My car had a problem shortly after I had it repaired. They brought it back in, found it, replaced the part, and fixed everything under warranty in a timely manner.

by - Verified Customer June 28, 2016

Friendly staff.

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by - Verified Customer June 27, 2016

They are very good and the owner is very nice. He will work with you. I have used them for 5 yrs now ever
since I found them. Fair and reasonable.

by - Verified Customer June 25, 2016

Friendly and kept me informed on work being done.

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by - Verified Customer June 25, 2016

Pretty long wait for an oil change, pretty pricey as well. The service options were explained and next steps were outlined.

by - Verified Customer June 24, 2016

Fast friendly service that was affordable.

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by - Verified Customer June 15, 2016

$300+ and now neither system is working!!!

by - Verified Customer June 13, 2016

AZ Auto Air was extremely quick in getting me in and out of their shop. Even when a defective new part was installed, they took me in as soon as I arrived and had me back on the road very quickly. I have used them before, and Steve runs a great family-owned business there.

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by - Verified Customer June 11, 2016

It took a bit to identify the problem. AZ Auto Air calmly continued to solve the issues our car faced. They were good communicators and were honest, open, and fair.

by - Verified Customer June 04, 2016

They took the time to explain what needed fixing and what didn't need doing.

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by - Verified Customer June 02, 2016

Excellent

by - Verified Customer May 28, 2016

Great Group of guys. Easy to talk to and reasonable to deal with. Would definitely recommend. I will be going back if I have any troubles in the future.

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by - Verified Customer May 26, 2016

The shop went to extra lengths to insure my issue was resolved.

by - Verified Customer May 20, 2016

Problem solved, incredible customer service!

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by - Verified Customer May 17, 2016

I got in promptly and was on my way with an estimate of the repair costs within 45 min. I made an appointment and my AC unit was repaired in 1 day and is working great.

by - Verified Customer May 16, 2016

Very good service.

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by - Verified Customer May 14, 2016

Excellent customer service. Took the time to listen to my questions and then to explain all the work necessary. Fair prices.

by - Verified Customer May 14, 2016

Really nice people that did a good job. Seemed a little pricey, but
I would go back again.

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by May 14, 2016

We decided that the vehicle will simply have to be serviced each year.

by - Verified Customer May 14, 2016

Friendly, helpful, competent staff. They were able to diagnose and fix for under $500 what another shop wanted to charge $1,200 for.

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by - Verified Customer May 13, 2016

They explained what they were finding and the plan of action. They were fast and knowledgeable.

by May 12, 2016

Very attentive and personable. Unfortunately, after spending $150 for and evaluation, and recharge, my A/C again started blowing hot air a week later.

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by - Verified Customer May 11, 2016

It was a great experience, the second vehicle we've had tint added to & we love it! We've recommended them to our friends.

by May 10, 2016

The service the technicians provided was awesome.

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by - Verified Customer May 10, 2016

The employees and owner were very friendly and helpful. I had a gas leak. They worked very hard to find the leak and replace the line.

by - Verified Customer May 07, 2016

Great service friendly and honest.

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by - Verified Customer May 06, 2016

Knowledgable, attentive, and fast

by - Verified Customer April 29, 2016

Shop did exactly as stated in a timely manner. Have had no problems with the work that has been done.

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by - Verified Customer April 28, 2016

Excellent, speedy, high quality service.

by - Verified Customer April 25, 2016

Professional customer service.

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by - Verified Customer April 23, 2016

Accurate repair at a fair price.

by - Verified Customer April 23, 2016

The evaluation you sent via text message with photos was really helpful. The man I dealt with was very friendly and polite, and he helped me but letting me know what was absolutely necessary to fix on my car and where I could cut corners to save some money in repairs.

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by - Verified Customer April 22, 2016

I drove an hour to bring my vehicle to AZ Auto Air, and I'm glad I did! I went in for a quote and these guys are just great! They are friendly, honest and definitely worth the drive. If anyone needs their AC worked on, I wouldn't recommend going anywhere but AZ Auto Air!

by - Verified Customer April 21, 2016

I needed a freon charge for my 1995 Ford E350 powered RV. I took it to the shop and was out in about an hour all charged and ready to go.The shop was very clean and tidy and the owner was very friendly and helpful. I highly recommend AZ auto air.

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by - Verified Customer April 19, 2016

I knew what the problem (and the fix) was before I took my car in. Steve quickly confirmed and had me up and running in no time at a fair price. I have taken my other cars here and have never had any issues with the repairs. This is one of the few shops that I trust, especially with A/C problems.

by - Verified Customer April 15, 2016

They are efficient and fast.

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by - Verified Customer April 09, 2016

Friendly staff, honest estimates, accurate work turnaround estimate.

by - Verified Customer April 08, 2016

During their inspection they identified additional concerns that would negatively impact air flow that I could fix. Above and beyond service.

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by - Verified Customer April 05, 2016

We were on vacation in Phoenix and our air conditioning in the car stopped working. We called and were able to bring the car by and they said they would look at it as quickly as they could. After a few hours and almost $300 they said the car was fixed. If it had been fixed then we would have been happy but after continuing on our trip we realized that it was not. The air conditioning sometimes works and then quits and blows hot air. We will have to have it looked at and repaired now that we are home.

by - Verified Customer April 04, 2016

Fair prices. Timely repairs. Guaranteed repairs.

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by - Verified Customer January 26, 2016

They're fantastic...John and Steve have always been great with me...they're honest and do great work.

Reply from AZ AUTO AIR – by AZ AUTO AIR February 09, 2016

Dan,

We wanted to thank you for the kind words and we are always happy to help. One thing you will always get is an honest and fair repair at Az Auto Air. Thank you again

John

by - Verified Customer January 14, 2016

I like the business and would recommend it to a friend.

Reply from AZ AUTO AIR – by AZ AUTO AIR February 09, 2016

Brian,

Thank you for the review and the recommendations to your friends. It really tells us that we are doing the right thing by our customers when they tell there friends. All of the Az Auto Air family is happy to help. Thank you again,

John

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by - Verified Customer January 06, 2016

We saved money.

Reply from AZ AUTO AIR – by AZ AUTO AIR February 09, 2016

Maria,

I am glad that we were able to save you money and that you gave us such a nice review. Thank you again

John

by - Verified Customer January 05, 2016

Good service.

Reply from AZ AUTO AIR – by AZ AUTO AIR February 10, 2016

Mark,
I am glad that we were able to take care of your vehicle and that we gave good service. We always try to make sure our service is the best possible. If you ever need car repairs we will always be there to help. Thank you again for the kind words.

Az Auto Air family

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by - Verified Customer December 30, 2015

Work is completed when they say it will be.

Reply from AZ AUTO AIR – by AZ AUTO AIR February 10, 2016

Richard,

Thank you for the nice review. We pride ourselves on giving an honest timeline for our repairs. We know how important our customers vehicles are to their daily lives and always try to get them back on the road as soon and safe as possible. Thank you again for the kind words.

Az Auto Air Family

by - Verified Customer December 23, 2015

Great customer service.

Reply from AZ AUTO AIR – by AZ AUTO AIR February 10, 2016

Mike,

Thank you for the kind words and I am happy to hear that we took care of your vehicles issues and that we treated you right. We are always here to help and you will always get a honest and fair repair at Az Auto Air. Thank you again,

Az Auto Air family

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by - Verified Customer December 18, 2015

They explained what was wrong and even showed me instead of just tell me what was wrong.

Reply from AZ AUTO AIR – by AZ AUTO AIR February 10, 2016

Brian,

Thank you for the nice review. We take a lot of pride in showing all of our customers what is wrong with their vehicles. We think it is very important for our customers to see the problems that are happening to their vehicle. This gives them a better understanding of what needs to be fixed. Again thank you for the kind words and if you ever need car repairs we are here to help.

Az Auto Air family

by - Verified Customer December 16, 2015

YOU WILL GET EXCELLENT SERVICE HERE.

Reply from AZ AUTO AIR – by AZ AUTO AIR February 10, 2016

Marty,

Thanks for the kind words and the great review. It is the greatest compliment for us that our customers got the best service available. Thank you again for the great review and the patronage.

Az Auto Air family

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by - Verified Customer November 19, 2015

Very friendly and helpful. Came off as very trustworthy and not trying to nickle and dime me. Knowledgeable of the service that needed to be done on my vehicle.

Reply from AZ AUTO AIR – by AZ AUTO AIR February 10, 2016

Andrew,

Thank you for the nice review. I am glad that we made you feel comfortable with us. We pride ourselves in being an honest and transparent shop. If you ever need us we will be more than happy to help you. Thank you again for the kind words.

Az Auto Air family

by - Verified Customer November 09, 2015

Honest and outstanding service.

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by - Verified Customer November 09, 2015

The entire shop experience was great and I was very happy with the way things were handled from the moment I arrived until I picked up my car.

by - Verified Customer November 06, 2015

Very friendly staff, fair pricing.

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by - Verified Customer November 04, 2015

The shop does very good work, and they are very friendly.

by November 04, 2015

Always exceptional service.

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by - Verified Customer October 26, 2015

Excellent customer service.

by - Verified Customer October 21, 2015

I feel that the owners are fair and honest.

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by - Verified Customer October 16, 2015

Honest service.

by - Verified Customer October 01, 2015

They are very easy people to deal with, and acted professionally.

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by - Verified Customer September 04, 2015

They do good and honest work.

by - Verified Customer August 18, 2015

They were very professional and knowledgeable in their field.

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by - Verified Customer August 15, 2015

I like the value and price.

by - Verified Customer August 10, 2015

They did what I wanted them to do.

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by - Verified Customer August 06, 2015

Good work and timely.

3 verified customers did not leave comments but provided these ratings:
by Kim, Misty, Kevin

Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Az Auto Air Inc. is a family owned and operated business that has been serving the valley since 1989. We are a full-service automotive repair establishment, primarily focused on providing superior automotive air conditioning service, repairs and installations. We pride ourselves on consistently delivering excellent workmanship, and demonstrating professional integrity and excellent customer service. All repairs come with a nationwide warranty. Se habla español.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
73
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

AZ AUTO AIR was established in 1989 and has been providing Chandler and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “honest”, “outstanding”, “friendly”, "helpful", and “knowledgeable”. This location features a group of automotive technicians whose experience and commitment to ongoing training ranks with the best. In addition to A/C repairs, they are well equipped to handle repairs ranging from minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


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