Excellent service, very nice people.
You guys went above and beyond. Great service and I highly recommend you!
My battery finally died and I had to have it towed. Once there, they took care of it. They are truly the best in the business.
John was very thorough with the info regarding my repair. He also mentioned some additional work that may be needed but gave his opinion that it didn't need addressed right now. This would have been an opportunity for some other dishonest mechanic to pressure me into getting more work done that was not urgent. AZ Auto Air is a very fair and reliable shop. I won't choose any other shop for my vehicles.
There was something not done correctly, but the shop stood behind their work and fixed everything to my satisfaction. I feel this is an excellent place to take my car for repairs.
They are the most professional auto repair facility in the whole valley. Great respect for us and in return is of them. They define awesome sauce!
The repair was done in a timely manner. There was a lounge with TV, soda machine and coffee if one wanted to stay during the repair.
Great service and very fast turn around times.
Great service, honest mechanics.
They fixed the A/C in my car and I was pleased with the service.
Great job and next time I will come back again if something is wrong my car.
John was very friendly and happy to explain in detailed answers to any questions I had about the AC systems. He did a great job taking care of initial charges and start up of a newly installed aftermarket AC system. It works great.
My experience was awesome!!!
Very good job and happy it came with a warranty.
Car is very cold.
The customer service here is courteous, personal and friendly. This is a family owned business and they all value their customers and treat them with respect and fairness. Their prices are in line, certainly better than the dealer, and they don't sell you anything you don't need, but rather tell you if they find anything else wrong and how much time you have before you need to address it. They will shuttle you locally, which has been a big help. Great down-to-earth people to work with. We've never had any complaints.
Provided solid realistic quote with explanation prior to repair. Job done on time at the quoted price. No surprises.
Great as usual.
Surprised mechanics never noticed I had bad joint on drive shaft.
Didn't have any work done. Vehicle was brought in for evaluation and work estimate.
Both times I have been to AZ Auto air the job was done right the first time and in a timely manner.
Clean Shop. Helpful, Informed, Honest, and Friendly Staff. Job completed on time and right on the price estimate. Highly Recommended.
awesome shop with intelligent mechanics whom are extremely honest & respectable!
only shop besides the dealership that i trust with my Range Rover!
The staff was friendly and offered free coffee, breakfast sweets and free bottles of water. However, they did not offer any type of recycling bin where customers can dispose of all the empty water bottles, coffee cups, etc. This is very irresponsible on your part. All of us, including Pinnacle Nissan, are obligated to do anything within their power to save our precious and fragile environment.
Please reconsider adding recycling containers throughout your facility. Your customers will greatly appreciate it. Myself included.
Great experience, I will definitely utilize this shop again for repairs.
AZ Auto Air is easy to deal with, honest, and fair.
Excellent as always!
It was great.
Always. And Again, Top Notch Service and Professionalism.
Friendly, professional, quality job!
They did great job!
This is my 2nd time using AZ Auto Air. I find them to be honest and reasonably priced.
I have dealt with AZ Auto Air a few times prior to this experience. The staff is always very nice and accommodating. The service is always good and goes beyond my expectations. My last experience with them was excellent. They went above and beyond in their customer service and desire to get my business. The owner loaned me his personal car for 5 days while my car was being serviced. Having transportation while my car was being repaired was very important to me and the owner made sure that I was not stranded while they worked on my car. I really appreciated his thoughtfulness and willingness to loan me his car.
They did a great job installing my AC on my 86 C10.
Very honest and although they didn't fix the AC then, they provided a detailed explanation of the problem and a quote.
Courteous, friendly and trustworthy. The young man that gave me a ride home was courteous and friendly. Their work was satisfactory and price reasonable. Being a female, I didn't feel that they were taking advantage of me. Thank you
Most honest and knowledgeable guys
Excellent service. Identified problem, repaired, A/C System works perfect now.
Very helpful staff and fair pricing.
AZ Auto Air was determined to fix the problem once and for all, after short cuts didn't solve the problem. I was impressed that they kept at it until I was fully satisfied. Driving me to my home and picking me up was a godsend since we are a one car family. I really appreciated that service. And I liked that they explained everything to me so I could understand what was happening. All in all, I would highly recommend this company for their professionalism and business acumen.
Friendly good service.
The owner is great. You can see the full shop from the waiting area and they even brought me in to the shop which was very satisfying as a DIY/Techie.
I have had the worst experience with my A/C. This a self-help problem that this shop has helped me along with. The problems I have had are at my cost, which is good for this shop for me to absorb the cost and not them. If on the fence, their A/C techs should of caught the problems before they failed on me. They were in plain sight. They did not. The last time I was in the shop, Steve the owner was the best, sharing some very beneficial information to help prevent future problems. John, his son is extremely professional and as helpful as he can be. In all respect, this is a very honest shop for auto repair.
The show was responsive, communication was straight-forward, and the shop completed repairs ahead of the timeline they'd estimated.
Very fast and friendly.
Seems prices have gone way up for me at least.
Very knowledgeable and friendly.
Honest friendly and inexpensive.
They did a fast and efficient job! Offered low cost solutions. Awesome experience!
The guys at the shop were quick and professional with the diagnosis on my vehicle. They even gave me options to save money, and definitely if I need to get repairs done, I'll be back.
This is a fine repair shop. They did very good work.
They were very helpful and were able to get me in the shop within 20 minutes.
150 to test and fix a/c most of which was the test even though advertised as 50 complete a/c test. They up-charged for the freon to test. Smooth gimmick on their part, but wrong by me.
The owner, knowing I was a first time customer was very attentive and explained every step.
The guys at the shop were really friendly, but I felt the price was a little high.
Great professional service.
My car had a problem shortly after I had it repaired. They brought it back in, found it, replaced the part, and fixed everything under warranty in a timely manner.
They are very good and the owner is very nice. He will work with you. I have used them for 5 yrs now ever
since I found them. Fair and reasonable.
Friendly and kept me informed on work being done.
Pretty long wait for an oil change, pretty pricey as well. The service options were explained and next steps were outlined.
Fast friendly service that was affordable.
$300+ and now neither system is working!!!
AZ Auto Air was extremely quick in getting me in and out of their shop. Even when a defective new part was installed, they took me in as soon as I arrived and had me back on the road very quickly. I have used them before, and Steve runs a great family-owned business there.
It took a bit to identify the problem. AZ Auto Air calmly continued to solve the issues our car faced. They were good communicators and were honest, open, and fair.
They took the time to explain what needed fixing and what didn't need doing.
Great Group of guys. Easy to talk to and reasonable to deal with. Would definitely recommend. I will be going back if I have any troubles in the future.
The shop went to extra lengths to insure my issue was resolved.
Problem solved, incredible customer service!
I got in promptly and was on my way with an estimate of the repair costs within 45 min. I made an appointment and my AC unit was repaired in 1 day and is working great.
Very good service.
Excellent customer service. Took the time to listen to my questions and then to explain all the work necessary. Fair prices.
Really nice people that did a good job. Seemed a little pricey, but
I would go back again.
We decided that the vehicle will simply have to be serviced each year.
Friendly, helpful, competent staff. They were able to diagnose and fix for under $500 what another shop wanted to charge $1,200 for.
They explained what they were finding and the plan of action. They were fast and knowledgeable.
Very attentive and personable. Unfortunately, after spending $150 for and evaluation, and recharge, my A/C again started blowing hot air a week later.
It was a great experience, the second vehicle we've had tint added to & we love it! We've recommended them to our friends.
The service the technicians provided was awesome.
The employees and owner were very friendly and helpful. I had a gas leak. They worked very hard to find the leak and replace the line.
Great service friendly and honest.
Knowledgable, attentive, and fast
Shop did exactly as stated in a timely manner. Have had no problems with the work that has been done.
Excellent, speedy, high quality service.
Professional customer service.
Accurate repair at a fair price.
The evaluation you sent via text message with photos was really helpful. The man I dealt with was very friendly and polite, and he helped me but letting me know what was absolutely necessary to fix on my car and where I could cut corners to save some money in repairs.
I drove an hour to bring my vehicle to AZ Auto Air, and I'm glad I did! I went in for a quote and these guys are just great! They are friendly, honest and definitely worth the drive. If anyone needs their AC worked on, I wouldn't recommend going anywhere but AZ Auto Air!
I needed a freon charge for my 1995 Ford E350 powered RV. I took it to the shop and was out in about an hour all charged and ready to go.The shop was very clean and tidy and the owner was very friendly and helpful. I highly recommend AZ auto air.
I knew what the problem (and the fix) was before I took my car in. Steve quickly confirmed and had me up and running in no time at a fair price. I have taken my other cars here and have never had any issues with the repairs. This is one of the few shops that I trust, especially with A/C problems.
They are efficient and fast.
Friendly staff, honest estimates, accurate work turnaround estimate.
During their inspection they identified additional concerns that would negatively impact air flow that I could fix. Above and beyond service.
We were on vacation in Phoenix and our air conditioning in the car stopped working. We called and were able to bring the car by and they said they would look at it as quickly as they could. After a few hours and almost $300 they said the car was fixed. If it had been fixed then we would have been happy but after continuing on our trip we realized that it was not. The air conditioning sometimes works and then quits and blows hot air. We will have to have it looked at and repaired now that we are home.
Fair prices. Timely repairs. Guaranteed repairs.
They're fantastic...John and Steve have always been great with me...they're honest and do great work.
We wanted to thank you for the kind words and we are always happy to help. One thing you will always get is an honest and fair repair at Az Auto Air. Thank you again
I like the business and would recommend it to a friend.
Thank you for the review and the recommendations to your friends. It really tells us that we are doing the right thing by our customers when they tell there friends. All of the Az Auto Air family is happy to help. Thank you again,
We saved money.
I am glad that we were able to save you money and that you gave us such a nice review. Thank you again
I am glad that we were able to take care of your vehicle and that we gave good service. We always try to make sure our service is the best possible. If you ever need car repairs we will always be there to help. Thank you again for the kind words.
Az Auto Air family
Work is completed when they say it will be.
Thank you for the nice review. We pride ourselves on giving an honest timeline for our repairs. We know how important our customers vehicles are to their daily lives and always try to get them back on the road as soon and safe as possible. Thank you again for the kind words.
Az Auto Air Family
Great customer service.
Thank you for the kind words and I am happy to hear that we took care of your vehicles issues and that we treated you right. We are always here to help and you will always get a honest and fair repair at Az Auto Air. Thank you again,
Az Auto Air family
They explained what was wrong and even showed me instead of just tell me what was wrong.
Thank you for the nice review. We take a lot of pride in showing all of our customers what is wrong with their vehicles. We think it is very important for our customers to see the problems that are happening to their vehicle. This gives them a better understanding of what needs to be fixed. Again thank you for the kind words and if you ever need car repairs we are here to help.
Az Auto Air family
YOU WILL GET EXCELLENT SERVICE HERE.
Thanks for the kind words and the great review. It is the greatest compliment for us that our customers got the best service available. Thank you again for the great review and the patronage.
Az Auto Air family
Very friendly and helpful. Came off as very trustworthy and not trying to nickle and dime me. Knowledgeable of the service that needed to be done on my vehicle.
Thank you for the nice review. I am glad that we made you feel comfortable with us. We pride ourselves in being an honest and transparent shop. If you ever need us we will be more than happy to help you. Thank you again for the kind words.
Az Auto Air family
Honest and outstanding service.
The entire shop experience was great and I was very happy with the way things were handled from the moment I arrived until I picked up my car.
Very friendly staff, fair pricing.
The shop does very good work, and they are very friendly.
Always exceptional service.
Excellent customer service.
I feel that the owners are fair and honest.
They are very easy people to deal with, and acted professionally.
They do good and honest work.
They were very professional and knowledgeable in their field.
I like the value and price.
They did what I wanted them to do.
Good work and timely.