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Axton Automotive

1372 W Axton Rd, Ferndale, WA 98248 Map & directions

Call Now: (360) 703-9433

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About Axton Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
83
Tools & Equipment (?)
94
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Axton Automotive was established in 2012 by James Jankowski. This RepairPal Certified location features an experienced staff who have demonstrated a commitment to ASE Certification, and the professionalism that goes with it. They attend regular training in order to help ensure they are up to the task of repairing your modern vehicle. Part of our evaluation process is a review of recent customers, and Axton Automotive scored a near perfect customer service score. They were described by their recent customers as wonderful, excellent, professional, and fair. The repairs are backed by a 24-month / 24,000-mile warranty for your peace of mind. Loaner vehicles, early bird drop off, Saturday hours, and a waiting area with wireless internet are available. 

Message from the Shop

Located 10 minutes north of Bellingham in Ferndale, WA we are a full service foreign and domestic automotive repair shop. Our ASE certified technicians do any repairs from oil changes, to engines, to tune-ups, and vehicle maintenance.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts

Amenities

Coffee Early Bird Dropoff Extended/Evening Hours Gas/Diesel
Heated Waiting Room Loaner Car Open Saturday Open Weekends
Service Guarantee Wireless Internet

Customer Reviews 34 verified reviews (35 total)

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Axton Automotive
Verified Customer
June 12, 2014

They have gotten my car in for repair work at the appointed time every time. And finished the work as fast as they could.

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Axton Automotive
Verified Customer
June 12, 2014

The owner lives next door to me and he treats me very fairly.

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Axton Automotive
Verified Customer
June 12, 2014

To put it simply... they effin' rock!

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Axton Automotive
Verified Customer
June 12, 2014

The guys at Axton are prompt with their repairs, fair in their pricing and offer great customer service.

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Axton Automotive
Verified Customer
June 11, 2014

They are very honest and I trust them.

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Axton Automotive
Verified Customer
June 06, 2014

Very knowledgeable about the issue at hand.

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Axton Automotive
Verified Customer
June 02, 2014

Great service, the guys are nice and honest. :)

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Axton Automotive
Verified Customer
May 30, 2014

The service provided by Axton was great. The vehicle was done on time with cost they originally estimated for me.

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Axton Automotive
Verified Customer
May 27, 2014

Good honest repair shop with fair pricing.

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Axton Automotive
Verified Customer
May 21, 2014

Excellent service, fair pricing.

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Axton Automotive
Verified Customer
May 13, 2014

Great service in a timely matter.

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Axton Automotive
Verified Customer
May 08, 2014

Great service repair man.

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Axton Automotive
Verified Customer
May 08, 2014

They were extremely helpful and friendly. It was great they had a loner car for me to use while mine was being fixed so I could still go to work.

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Axton Automotive
Verified Customer
May 05, 2014

The estimate of repairs was extremely close to what was actually done. His verbal quote for cost was accurate. I had two trucks repaired there; one has been there twice. All of the problems were corrected the first time, no 'repeat' visits for the same issue. All repairs have lasted since their original visit, one over a year ago.

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Axton Automotive
Verified Customer
May 02, 2014

Excellent service and prices.

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Axton Automotive
Verified Customer
May 02, 2014

Good work, done on time, reasonable price, clean shop, pleasant mechanics, clear explanation of the problem and the work required.

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Axton Automotive
Verified Customer
May 01, 2014

They are very helpful, very nice and know what they are doing. Will not sell you something you don't need, very honest.

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Axton Automotive
Verified Customer
May 01, 2014

I like their customer service and their prices are fair. I also feel like I can trust them which is major for a mechanic.

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Axton Automotive
Verified Customer
April 30, 2014

Knowledge and honesty of the shop was what this community needed.

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Axton Automotive
Verified Customer
April 25, 2014

You guys have never let me down, always get me I and out quickly, and are friendly to deal with.

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Axton Automotive
Verified Customer
April 10, 2014

Friendly & honest, they listen to my concerns, they're very fair and trustworthy

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Axton Automotive
Verified Customer
April 03, 2014

It's nice to have someone you can trust.

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Axton Automotive
Verified Customer
March 25, 2014

They always provide excellent service at a very fair price! Plus they also provide me with a car to drive while they have my car.

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Axton Automotive
Verified Customer
March 07, 2014

I had a great experience there. The service was friendly and honest. They were really good about keeping me updated with the status of my vehicle.

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Axton Automotive
Verified Customer
March 06, 2014

Friendly Service, willingness to work with you, accommodating and if they keep your vehicle longer then expected they will give you a loaner.

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Axton Automotive
Verified Customer
February 28, 2014

They were very prompt with their service. The mechanic even stayed past closing time to finish the job. I was impressed with the customer service too!!!

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Axton Automotive
Verified Customer
February 22, 2014

The staff was wonderful and was very professional! I would Bring my car to them anytime!

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Axton Automotive
Verified Customer
February 20, 2014

Friendly. Honest & only recommended what really needed to be done.

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Axton Automotive
Verified Customer
January 30, 2014

Friendly, professional service. Excellent quality of work.

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Axton Automotive
Verified Customer
January 23, 2014

They did a good job and were very friendly.

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Axton Automotive
Verified Customer
January 18, 2014

The mechanic was excellent--the work was well done--and the price was competitive.

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Axton Automotive
Verified Customer
December 23, 2013

Good service, good price, missed a few things.

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Axton Automotive
June 25, 2014

Axton Automotive is now my families mechanic. They do exactly what they say they will do and in the time they say. We are very satisfied with them.

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2 verified customers did not leave comments but provided these ratings:

(2) by Miriam and 1 other verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:10:00am to 3:00pm
Sun:CLOSED
Call Now:

(360) 703-9433

Auto Repair Experience

  1. James Jankowski, Owner
  2. Established 2012
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 25 Years of Car Repair Experience