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Axton Automotive

1372 W Axton Rd, Ferndale, WA 98248 Map & directions

Call Now: (360) 703-9364

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About Axton Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability
83
Tools & Equipment
94
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Axton Automotive was established in 2012 by James Jankowski. This RepairPal Certified location features an experienced staff who have demonstrated a commitment to ASE Certification, and the professionalism that goes with it. They attend regular training in order to help ensure they are up to the task of repairing your modern vehicle. Part of our evaluation process is a review of recent customers, and Axton Automotive scored a near perfect customer service score. They were described by their recent customers as wonderful, excellent, professional, and fair. The repairs are backed by a 24-month / 24,000-mile warranty for your peace of mind. Loaner vehicles, early bird drop off, Saturday hours, and a waiting area with wireless internet are available. 

Message from the Shop

Located 10 minutes north of Bellingham in Ferndale, WA we are a full service foreign and domestic automotive repair shop. Our ASE certified technicians do any repairs from oil changes, to engines, to tune-ups, and vehicle maintenance. Saturday hours are by appointment and are subject to change.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts

Amenities

Child Friendly Coffee Early Bird Dropoff Extended/Evening Hours
Gas/Diesel Heated Waiting Room Loaner Car Open Saturday
Open Weekends Senior Discount Service Guarantee Shuttle
Wireless Internet

Customer Reviews 62 verified reviews (63 total)

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Axton Automotive
Verified Customer
December 10, 2014

The customer service was INCREDIBLE!!! Both Jim, the owner, and Tom, were kind helpful and friendly. They explained what needed to be repaired and the price was fair. :-)

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Axton Automotive
Verified Customer
December 08, 2014

They were nice to talk to helpful and didn't waste any time and knew how to troubleshoot.

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Axton Automotive
Verified Customer
December 05, 2014

Everyone we spoke with was friendly and wanted to help us.

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Axton Automotive
Verified Customer
December 03, 2014

Axton Auto serviced my vehicle in a fast and friendly manner. The work done was to high standards and I was even given a loaner vehicle to insure my daily schedule was not disrupted by the maintenance.

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Axton Automotive
Verified Customer
December 01, 2014

Work completed quickly and to quote.

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Axton Automotive
Verified Customer
November 21, 2014

I have have good experiences there.

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Axton Automotive
Verified Customer
November 18, 2014

Excellent customer service, very friendly and informative. They went out of their way to make sure I was satisfied with the service. Very agreeable and affordable price.

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Axton Automotive
Verified Customer
November 11, 2014

Everything went great when I was able and had time to make an appointment. I trust the people there to tell me the truth about things. The work was done well and found other things wrong that could be fixed later. Monday's on the spur of the moment - probably won't be able to take care of you at that time but that's fair. No harm no foul.

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Axton Automotive
Verified Customer
November 11, 2014

Quick, friendly service, and my truck starts right up :)

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Axton Automotive
Verified Customer
November 07, 2014

The service was good.

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Axton Automotive
Verified Customer
November 07, 2014

I can trust their work and know that they are not trying to rip me off!

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Axton Automotive
Verified Customer
November 06, 2014

Great service, good explanations. Quality service.

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Axton Automotive
Verified Customer
November 05, 2014

The mechanics were helpful, friendly and the price was economical!

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Axton Automotive
Verified Customer
November 05, 2014

They were friendly, helpful and honest.

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Axton Automotive
Verified Customer
November 04, 2014

Good service.

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Axton Automotive
Verified Customer
November 01, 2014

I was referred to them by Ferndale Lube whom I trust. Axton seems like a honest company and their work on my Honda was spot on.

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Axton Automotive
Verified Customer
October 21, 2014

Great service. Easy to work with. Honest. I travel 120 miles each way for service there.

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Axton Automotive
Verified Customer
October 16, 2014

Polite contact person and great reasonably priced service.

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Axton Automotive
Verified Customer
September 29, 2014

Wonderful owner and I recommended to my mom and she took her car there too!

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Axton Automotive
Verified Customer
September 11, 2014

Great service! I needed an inspection, short notice due to new purchase of a used vehicle and you took her in right away - was VERY pleased.

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Axton Automotive
Verified Customer
June 12, 2014

They have gotten my car in for repair work at the appointed time every time. And finished the work as fast as they could.

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Axton Automotive
Verified Customer
June 12, 2014

The owner lives next door to me and he treats me very fairly.

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Axton Automotive
Verified Customer
June 12, 2014

To put it simply... they effin' rock!

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Axton Automotive
Verified Customer
June 12, 2014

The guys at Axton are prompt with their repairs, fair in their pricing and offer great customer service.

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Axton Automotive
Verified Customer
June 11, 2014

They are very honest and I trust them.

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Axton Automotive
Verified Customer
June 06, 2014

Very knowledgeable about the issue at hand.

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Axton Automotive
Verified Customer
June 02, 2014

Great service, the guys are nice and honest. :)

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Axton Automotive
Verified Customer
May 30, 2014

The service provided by Axton was great. The vehicle was done on time with cost they originally estimated for me.

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Axton Automotive
Verified Customer
May 30, 2014

Axton Automotive is honest, fair, and dependable.

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Axton Automotive
Verified Customer
May 27, 2014

Good honest repair shop with fair pricing.

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Axton Automotive
Verified Customer
May 27, 2014

They are very friendly, they do quality work.

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Axton Automotive
Verified Customer
May 21, 2014

Excellent service, fair pricing.

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Axton Automotive
Verified Customer
May 14, 2014

THE GUYS AT AXTON ALWAYS TAKE REAL GOOD CARE OF ME AND MY TRUCK. THEIR SERVICE AND PRICES CAN NOT BE BEAT. THEY ARE THE BEST.

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Axton Automotive
Verified Customer
May 13, 2014

Great service in a timely matter.

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Axton Automotive
Verified Customer
May 08, 2014

Honest people, reasonable price, good quick quality service.

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Axton Automotive
Verified Customer
May 08, 2014

Great service repair man.

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Axton Automotive
Verified Customer
May 08, 2014

They were extremely helpful and friendly. It was great they had a loner car for me to use while mine was being fixed so I could still go to work.

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Axton Automotive
Verified Customer
May 05, 2014

The estimate of repairs was extremely close to what was actually done. His verbal quote for cost was accurate. I had two trucks repaired there; one has been there twice. All of the problems were corrected the first time, no 'repeat' visits for the same issue. All repairs have lasted since their original visit, one over a year ago.

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Axton Automotive
Verified Customer
May 02, 2014

Excellent service and prices.

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Axton Automotive
Verified Customer
May 02, 2014

Good work, done on time, reasonable price, clean shop, pleasant mechanics, clear explanation of the problem and the work required.

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Axton Automotive
Verified Customer
May 01, 2014

They are very helpful, very nice and know what they are doing. Will not sell you something you don't need, very honest.

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Axton Automotive
Verified Customer
May 01, 2014

I like their customer service and their prices are fair. I also feel like I can trust them which is major for a mechanic.

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Axton Automotive
Verified Customer
April 30, 2014

Knowledge and honesty of the shop was what this community needed.

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Axton Automotive
Verified Customer
April 25, 2014

You guys have never let me down, always get me I and out quickly, and are friendly to deal with.

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Axton Automotive
Verified Customer
April 10, 2014

I think they are fast friendly and fair! Local too!

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Axton Automotive
Verified Customer
April 03, 2014

It's nice to have someone you can trust.

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Axton Automotive
Verified Customer
March 25, 2014

They always provide excellent service at a very fair price! Plus they also provide me with a car to drive while they have my car.

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Axton Automotive
Verified Customer
March 19, 2014

Jim and his crew do an excellent job of explaining any issues that are plaguing a vehicle and also provide exemplary service; always working to keep costs down and reasonable.

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Axton Automotive
Verified Customer
March 07, 2014

I had a great experience there. The service was friendly and honest. They were really good about keeping me updated with the status of my vehicle.

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Axton Automotive
Verified Customer
March 06, 2014

Friendly Service, willingness to work with you, accommodating and if they keep your vehicle longer then expected they will give you a loaner.

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Axton Automotive
Verified Customer
February 28, 2014

They were very prompt with their service. The mechanic even stayed past closing time to finish the job. I was impressed with the customer service too!!!

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Axton Automotive
Verified Customer
February 22, 2014

The staff was wonderful and was very professional! I would Bring my car to them anytime!

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Axton Automotive
Verified Customer
February 20, 2014

Friendly. Honest & only recommended what really needed to be done.

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Axton Automotive
Verified Customer
February 20, 2014

They get the job done, don't upsell, don't lie, and occasionally have pizza.

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Axton Automotive
Verified Customer
January 30, 2014

Friendly, professional service. Excellent quality of work.

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Axton Automotive
Verified Customer
January 23, 2014

They did a good job and were very friendly.

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Axton Automotive
Verified Customer
January 18, 2014

The mechanic was excellent--the work was well done--and the price was competitive.

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Axton Automotive
Verified Customer
December 23, 2013

Good service, good price, missed a few things.

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Axton Automotive
Verified Customer
December 10, 2013

Super friendly, good pricing and fast work.

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Axton Automotive
June 25, 2014

Axton Automotive is now my families mechanic. They do exactly what they say they will do and in the time they say. We are very satisfied with them.

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3 verified customers did not leave comments but provided these ratings:

(2) by Miriam and 1 other verified reviewer
(1) by 1 verified reviewer
Get Directions to Axton Automotive
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Sat:10:00am to 3:00pm
Sun:CLOSED
Call Now:

(360) 703-9364

Auto Repair Experience

  1. James Jankowski, Owner
  2. Established 2012
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 25 Years of Car Repair Experience