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Avenue Automotive

200 E. Ennis Ave, Ennis, TX 75119 Map & directions

Call Now: (972) 992-5726

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About Avenue Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
97
Tools & Equipment (?)
92
Customer Service (?)
99
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Avenue Automotive was established with an absolute commitment to excellence and customer service in 2010. Our unbiased survey of their customers confirmed this with a well above average customer service score. Their customers rave about them. Richard Watson, the owner, is a very experienced ASE Certified technician who makes sure he and his staff stay current with the latest technologies by attending regular training. This team of professionals is equipped with some of the best automotive tools and computer diagnostic equipment available to ensure professional repairs are made to your modern vehicle. They back their work with a 24-month / 24,000-mile warranty. Local shuttle service, Saturday hours, early bird drop off, and a clean comfortable waiting area with wireless internet are available for your convenience.

Message from the Shop

Avenue Automotive’s mission is to be the most trusted service and repair business in the local area.

We will accomplish our mission by ensuring our customers make informed repair decisions based on the facts of their vehicle’s problem and maintenance needs; and by providing our customers an unmatched maintenance and repair experience, every time.

In return, our clients will be able to maximize the value from their vehicle investment today and in the future.

Our Guiding Principles
1. Our team will consist of members with the highest levels of integrity and professionalism.
2. Our team will consist of members who are positive minded and team focused.
3. Our team will consist of members who are committed to and display excellence in all they do.
4. Our team will use only the time and resources necessary to properly diagnose vehicle repairs.
5. Our team will not recommend or sell a repair that is not needed by our customers.
6. Our team will thoroughly review every est

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Open Saturday
Service Guarantee Shuttle Wireless Internet

Customer Reviews 25 verified reviews

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Avenue Automotive
Verified Customer
February 11, 2014

They do excellent work, they fixed problems that could have caused even bigger problems.

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Avenue Automotive
Verified Customer
February 08, 2014

It is an awesome shop. They're very good people down there.

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Avenue Automotive
Verified Customer
February 03, 2014

Whatever Richard tells you is true and he doesn't say anything that is not true, and I am well satisfied.

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Avenue Automotive
Verified Customer
February 03, 2014

My car was fixed right. I was told what it would cost up front, and my car was ready when they said it would be.

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Avenue Automotive
Verified Customer
January 30, 2014

They did everything that they promised they would fix.

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Avenue Automotive
Verified Customer
January 30, 2014

Very Honest and Freindly staff. Quick service. Clean Environment.

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Avenue Automotive
Verified Customer
January 30, 2014

My requests were met with courtesy & everyone was knowledgable of what needed to be done.

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Avenue Automotive
Verified Customer
January 28, 2014

They did a good job at a fair price.

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Avenue Automotive
Verified Customer
January 23, 2014

It was done in a timely manner. I like the guy that dropped me off at home and picked me up when the work was finished.

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Avenue Automotive
Verified Customer
January 22, 2014

They have good service and are professional and nice because they work with you. They service my car every time it needs it.

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Avenue Automotive
Verified Customer
January 18, 2014

They're very upfront, they tell you what they're going to do. They call you, they called me and my Dad. If there's a problem, they ask you. Very friendly and upfront, they don't hide things.

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Avenue Automotive
Verified Customer
January 14, 2014

When I asked him a question, he gave me a straight answer. I like them, and 300 dollars is 300 dollars and that's his service.

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Avenue Automotive
Verified Customer
January 09, 2014

Good service, never had any issues. They accepted my warranties for my vehicles.

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Avenue Automotive
Verified Customer
January 06, 2014

I just think they're reliable and trustworthy. I just know they come from a Christian background, that's how I prefer to do business.

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Avenue Automotive
Verified Customer
January 02, 2014

I have always received honest services regarding repairs on my vehicles. The facility is large, clean and in a good location. Pricing was also fair.

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Avenue Automotive
Verified Customer
December 31, 2013

The service is absolutely very thorough, and they are understanding, they understand real well.

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Avenue Automotive
Verified Customer
December 31, 2013

I don't think they had screened correctly. It wasn't fixed correctly and he didn't know it had a small leak in the radiator. The guy fixed the problem, got into the motor for the small leak in the radiator. There was no problem, come to find out a small leak in the radiator, something happened, not on purpose, anyone can make a mistake.

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Avenue Automotive
Verified Customer
December 28, 2013

They did a great job for me. They were timely; they got it done. Price, their prices were decent and low compared to where I have been going.

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Avenue Automotive
Verified Customer
December 28, 2013

Have had several repairs done. Great to work with the crew and the management. Fair pricing and timely

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Avenue Automotive
Verified Customer
December 26, 2013

Great service. Extreme honesty.

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Avenue Automotive
Verified Customer
December 23, 2013

They are always friendly and quick. Nice people. They are reasonable and their price is reasonable.

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Avenue Automotive
Verified Customer
December 12, 2013

They are very friendly and fair.

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Avenue Automotive
Verified Customer
November 06, 2013

The service people were very professional and honest.

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Avenue Automotive
Verified Customer
August 27, 2013

Management did a good job of handling my issue.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 1:00pm
Sun:CLOSED
Call Now:

(972) 992-5726

Auto Repair Experience

  1. Richard Watson , Owner
  2. Established 2010
  3. 4 Auto Repair Mechanics on Staff
  4. 56 Years of Car Repair Experience