Autotrend Diagnostics

RepairPal’s Comprehensive Evaluation

Assessment Summary

Autotrend was founded in Campbell in 1989 by Dave Kusa, and he is still the driving force behind this well established shop. Dave and his lead technician are both ASE Master Technicians who are always updating their training to keep up with the ever-changing technology of today's advanced vehicle. We found that the shop is equipped with the most current diagnostic equipment and tools necessary to accurately diagnose the Domestic and Asian vehicles they specialize in. Dave will take the time to fully explain all services and repairs your vehicle may require and guide you down the best course of action to get you safely back on the road.

Customer Reviews (12 reviews)

• Autotrend Diagnostics
  Len - Verified Customer
  October 04, 2011

  I basically just found them on the internet site. They had a five star rating already and so I went there. They were able to get me in immediately that morning. I hit my cell phone and they happened to be close to the hospital. I was getting out of work with a dead battery and so I got my car jumped and got it over there. They got me in immediately and took care of the problem very quickly. They were fast and friendly.

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• Autotrend Diagnostics
  John - Verified Customer
  October 04, 2011

  The person I talked to on the phone, Dave, was very professional and friendly. He gave me a run down of all the charges and it was a pleasure dealing with him.

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• Autotrend Diagnostics
  Chris - Verified Customer
  October 04, 2011

  Just that I will be going back there again when I need my car worked on.

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• Autotrend Diagnostics
  Jay - Verified Customer
  October 03, 2011

  He was very formidable and very honest. They were an excellent shop. I would recommend different people to them and I would go back to them because they're very honest. They were not able to find the problem. They narrowed it down to what it was. It is a very tricky diagnosis. They narrowed it down to a break in the harness cable. What happened is all the gauges in my dashboard were not working. The harness cable was the likely suspect. They were able to fix it for an estimated $2,500 to $3,000 which I wasn't going to pay. That was just their best guestimate. It could have been nothing, or it could have been the extreme. We don't even know if the harness was available, but it was a very honest appraisal.

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• Autotrend Diagnostics
  David - Verified Customer
  October 03, 2011

  I would say that expensive repair is always great but cheap repair is always expensive in the long run, so it might be a little pricier, but it is definitely worth the buy. I would definitely say that Dave is always been great with his service I have been going to him since high school and he has done a fantastic job on all my repairs. I put a brand new engine with him and it runs fantastic. He's definately always very friendly. He lets you know what's really wrong and will tell you what's the worst on your car. So he's a very honest guy. He's always helped me out. He's great! It's a great shop!

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• Autotrend Diagnostics
  Verified Customer
  September 26, 2011

  They kept working at trying to get it right, so I was impressed with that.They replaced it twice to get it right, without charge to me. They honored their warranty. They had to replace my clutch, it kept going out. So they replaced it and then they replaced it again, and then it failed the very next day and they replaced it again. It's not their fault. They kept replacing it but the part kept failing. It's probably more of a manufacturing problem. They kept working to find what was wrong. The part they got from the manufacturer failed, so they went through a different manufacturer to get the part. They really did try to fix it though. I appreciate their efforts!

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• Autotrend Diagnostics
  Steve - Verified Customer
  September 22, 2011

  It was the first time that I had repairs done there and I definitely will go back.

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• Autotrend Diagnostics
  Scott - Verified Customer
  September 06, 2011

  I've been going to him for over 15 years and am very satisfied.

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• Autotrend Diagnostics
  Paula - Verified Customer
  August 31, 2011

  They were friendly and professional and I would go back again. I was happy with their work!

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• Autotrend Diagnostics
  Eric - Verified Customer
  August 31, 2011

  I would just say that I would highly recommend the shop. They had prompt service and a fair pricing. I took my truck in to get some service. I thought it was going to cost quite a bit. It ended up being almost a quarter of what I thought it would be. David at AutoTrend is fair. When something is broken he fixes it. He doesn't try and sell. He's a good guy. He's a good mechanic- a good, fair businessman.

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• Autotrend Diagnostics
  Dante - Verified Customer
  August 29, 2011

  He is somebody I can always trust. He's honest. He's straightforward. He doesn't surprise you at all. If there's something else that needs to be done he'll call and ask before he does it. His repairs are always right on in terms of what the cost estimates are. If there's any deviation he'll call first before doing that additional repair. He's very professional, very courteous, easy to work with and I would highly recommend him to anybody.

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• Autotrend Diagnostics
  Bob - Verified Customer
  August 25, 2011

  I take all my vehicles there - my cars, my boats, and my electric vehicles.

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