Automotive Specialists was established in 1992 and has been providing Virginia Beach and the surrounding area with quality automotive repairs ever since. This shop focuses on Domestic and Asian models and features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “outstanding”, “reliable”, “friendly”, “honest”, and “professional”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Virginia Beach, VA 23462 USA
Auto Repair Experience
- Eric Svedberg, Owner
- Established 1992
- 4 Auto Repair Mechanics on Staff
- 1 ASE Certified Auto Technician
- 50 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Child Friendly
- Early Bird Dropoff
- Heated Waiting Room
- Loaner Car
- Service Guarantee
- Warranty Accepted
- Wireless Internet
Makes We Serve
Two thumbs up as usual!
State Inspection..... all went well.
Brought car in to them after ruptured hose near heater core caused loss of fluid and overheat. Was given car back at close of business following day with repeated overheating. Turns out the system was not burped/bled of air, and spent over a week correcting the issue. Shop owner, Eric, was incredibly rude and dismissive of my concerns, sighting he doesnt 'work for free' and if i wanted to come back days later for a diagnostic then i would need to pay for it.
I would never do business with ths shop again
Goldee the manager is really good! Will definitely recommend this business!
Everything was explained and was given a list of work that should be done. Very well organized so that I know what and when I should get things worked on
My experience is always pleasant no matter who I speak to.
100 percent happy.
Eric was very helpful. I have been coming to this shop for years and I highly recommend nobody but Eric and his team. My dealership will not be seeing my vehicle again. Thank you Eric
Great work, completed on time, for a fair price.
I was so pleased with everything from how they communicated with me, the info I received about my car, the work that was done and the cost. Only snag was that my car was locked when I went to pick it up after hours, and they said it wouldn't be. Came back the next morning and they had a starbucks gift card waiting for me. Feel like I have found a trustworthy and very capable mechanic and service center. Diffinitely coming back!
Eric was honest and treated me with respect. I hope I never have anymore car trouble but if I do, I will for sure give Eric a call!
Work appears to be well-done, but is a bit expensive.
Automotive Specialists are always willing to work with your schedule and helpfully explain what needs to be done to your car.
Knowledgeable technicians willing to take the time to work with me and help me understand the issues. Work was done well and in a timely manner.
Very pleased with service
Quality work for a fair price.
Work was done in a timely, professional, and respectful man we.
Joel and the guys were great. Took a look at my clutch fluid in my reservoir and replaced the fluid for free, even though I was just getting a state safety inspection. They didn't charge me anything extra, and explained to me what to look out for in the future.
The entire team is fantastic. I have a 1988 jeep cherokee. Parts are hard to find so i understand that sometimes is hard to repair the first time. My only complaint is that things have been changed ( at a significant expense ) and the issue was something else. I will continue to take the car to you because i know this was NOT done to try to make money, it was just that the issue was not identified immediately. Trial and error is fine as long as they stick to the original estimate. thanks... Miguel.
ps... the entire team is very nice and professional.
Excellent work, honest assessments, always stands by warranty commitments
Shop did a GREAT job. I am satisfied with their work and the way they treated me. Very good service.
Quality work at a fair price and I don't have to check if it was done correctly. I know it was.
It seems like mechanics now paid commissions and are always finding additional work.
I have been taking our cars to the team at Automotive Specialists for many years. They are excellent!
Very pleased with the quality work.
This is the 2nd car that i have taken to this shop. They are wonderful and so easy to work with.
The staff is very professional and HONEST. I have been satisfied every time I had my car fixed and I recommend this shop/garage.
We are usually pleased with Automotive's work
Needed to have an alignment done last minute, they got me in and we're able to take care of it with great customer service
Eric and his team are great! They provide a thorough explanation of the work that needs to be done. There is never pressure to get things done. They do excellent work and provide warranties on the parts they install.
Everything was a bit expensive, but the repair work was done well. We had some other things that still need repaired, but the mechanic let us know that we can delay them out since we'd already spent a fair amount of money.
Staff is wonderful. Great location from my home. I am hopeful to continue to use Automotive Specialists for years to come.
Joel explained everything to me to include what the function was of each part needing replacement/repair. I was called and kept up to date on status of repair and estimated time of completion. Eric and his employees at Automotive Specialists have serviced
Great service. Outstanding technicians.
Joel was professional and knowledgeable.
Thorough inspection of vehicle systems, clear explanations of needed repairs.
Checkup. Friendly and efficient staff. But things seem a bit pricey.
I came in for an oil change and felt like they tried to upsale me. I ended up spending over $200.
I work right across the street. The text service made connecting on issues very seamless and my day wasn't interrupted. I appreciated the thorough inspection of my car so I could get it in tip top shape before getting back on the road.
Staff was professional and knowledgeable. Finished my car in a timely manner.
During a recent state inspection, it was discovered that we had a rather significant issue that needed attention. Typically one would expect a high-pressure approach to having the problem resolved. However, this was not the case. The issues and options were presented in a friendly and easy to deal with manner. I would recommend anyone needing anything from a minor inspection to major mechanical work to bring their vehicle to the friendly people at Automotive Specialists.
Always have a good experience.
Great service. Confident with professional advice. Reasonable price.
Car was repaired to customer satisfaction.
They do except work and are up-front about the work they will do and what needs to be done.
We have used Eric for over 10 years and have not been disappointed. Not the lowest price for car care but the quality of care and confidence in work done is worth it!
Good work, fair price, easy to schedule appointments, friendly staff.
We always get reliable and prompt service.
The work at this shop is always top notch.
Excellent Service each and every time!!!!
Eric and the guys are always friendly and expert in their knowledge. Our problems are handled quickly with information to and from us,communication is terrific!! I am having both our cars taken care of by this group (sooo much better than the dealership for even our new car).
Service is good and location is too.
They treated me fairly and honestly. I was quite frankly impressed with the measure of the man and his crew. Good people, smart, fair and honest. Couldn't ask for more really.
Cuz they be good man!
The staff is great and the service is excellent.
Excellent service, great communication during the repair, and next day call to check on service performed.
While they provide quality service, the repair cost can be more expensive than other places.
Very professional and prompt service.
Service was top notch including regular updates on progress, transportation was provided at no cost to me (22 miles from my residence to the shop), and workmanship was perfect.
Customer service was outstanding. Regretfully it has been a while so I can't remember name, but Kudos to the young lady that wrote me up. Although joked about me climbing across my seat, because my drivers door would not open, was humorous to her and the manager I really enjoyed my experience with them.
They do great work.
Excellent service and know how!
They get it right.
They are fast, honest and courteous.
Eric and his team makes it easy. They take their time to explain the issues before they start any work. Their quotes are always accurate and there are never any surprises.
Very Professional service.
Mario Kaspar and the other manager are always friendly and quick to get you in and out with all repairs or maintenance.
Disappointed that they used cheap aftermarket parts, rather than OEM, resulting in problems a short time later.
Great service, great expertise.
Great service, they do what they say they're going to do, good personalities.
They are trustworthy.
Service was excellent.
They do what is needed, never what is not needed, they do it right once and I don't ever have to take the car back to have them do anything over. Great guys.
Fast, done correctly, courteous.
I love this place because I TRUST Eric and his crew (Cynthia is nice too)!!
Honest evaluation up front with separate columns of repairs needed now vs. things that should be done in the future.
Customer service was awful.
Unfortunately, we do not know who this person was since they didn't leave a name.
- High quality repair
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- Warranty on repairs
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