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Automotive Specialists

eric@yourcarmechanic.com
5160 Singleton Way
Virginia Beach, VA 23462 USA
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OPEN NOW
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7:30am to 5:00pm
OPEN NOW
Su
Closed
Th
7:30am to 5:00pm
M
7:30am to 5:00pm
F
7:30am to 5:00pm
T
7:30am to 5:00pm
S
Closed
W
7:30am to 5:00pm
Call now:
(757) 986-0944
91 Verified Reviews

Auto Repair Experience

  • Eric Svedberg, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 50 Years of Car Repair Experience
RepairPal Scorecard

Automotive Specialists was established in 1992 and has been providing Virginia Beach and the surrounding area with quality automotive repairs ever since. This shop focuses on Domestic and Asian models and features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “outstanding”, “reliable”, “friendly”, “honest”, and “professional”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Eric Svedberg, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 50 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • iATN

Message from the Shop

We are genuinely passionate about people, community, and cars.

By taking the confusion and mystery out of auto repair, we gain trust and bring respect to our industry. We want people to ask questions, test us or just stop by and say hello. If the car needs an expert, let us prove that automotive repair can be a fantastic and phenomenal experience. Taking our automotive repair business to another level involves caring, trust and devotion for you, the customer, and our Virginia Beach community.

We do not give price quotes over the phone. If you want a price then come in and get a diagnostic.

Makes We Serve

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Reviews

Overall Rating

84 Verified Reviews
5 stars
(57)
4 stars
(19)
3 stars
(3)
2 stars
(1)
1 star
(4)
by - Verified Customer March 13, 2017

Two thumbs up as usual!

by - Verified Customer March 09, 2017

State Inspection..... all went well.

by - Verified Customer February 27, 2017

Brought car in to them after ruptured hose near heater core caused loss of fluid and overheat. Was given car back at close of business following day with repeated overheating. Turns out the system was not burped/bled of air, and spent over a week correcting the issue. Shop owner, Eric, was incredibly rude and dismissive of my concerns, sighting he doesnt 'work for free' and if i wanted to come back days later for a diagnostic then i would need to pay for it.

I would never do business with ths shop again

by - Verified Customer February 26, 2017

Goldee the manager is really good! Will definitely recommend this business!

by - Verified Customer February 22, 2017

Everything was explained and was given a list of work that should be done. Very well organized so that I know what and when I should get things worked on

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by - Verified Customer February 06, 2017

My experience is always pleasant no matter who I speak to.

by - Verified Customer February 08, 2017

100 percent happy.

by - Verified Customer February 01, 2017

Eric was very helpful. I have been coming to this shop for years and I highly recommend nobody but Eric and his team. My dealership will not be seeing my vehicle again. Thank you Eric

by - Verified Customer February 02, 2017

Great work, completed on time, for a fair price.

by - Verified Customer February 02, 2017

SAFETY INSPECTION

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by - Verified Customer February 01, 2017

I was so pleased with everything from how they communicated with me, the info I received about my car, the work that was done and the cost. Only snag was that my car was locked when I went to pick it up after hours, and they said it wouldn't be. Came back the next morning and they had a starbucks gift card waiting for me. Feel like I have found a trustworthy and very capable mechanic and service center. Diffinitely coming back!

by - Verified Customer January 31, 2017

Eric was honest and treated me with respect. I hope I never have anymore car trouble but if I do, I will for sure give Eric a call!

by - Verified Customer January 23, 2017

Work appears to be well-done, but is a bit expensive.

by - Verified Customer January 15, 2017

Automotive Specialists are always willing to work with your schedule and helpfully explain what needs to be done to your car.

by - Verified Customer January 19, 2017

Knowledgeable technicians willing to take the time to work with me and help me understand the issues. Work was done well and in a timely manner.

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by - Verified Customer January 16, 2017

Very pleased with service

by - Verified Customer January 09, 2017

Quality work for a fair price.

by - Verified Customer January 10, 2017

Work was done in a timely, professional, and respectful man we.

by - Verified Customer January 05, 2017

Joel and the guys were great. Took a look at my clutch fluid in my reservoir and replaced the fluid for free, even though I was just getting a state safety inspection. They didn't charge me anything extra, and explained to me what to look out for in the future.

by - Verified Customer January 05, 2017

The entire team is fantastic. I have a 1988 jeep cherokee. Parts are hard to find so i understand that sometimes is hard to repair the first time. My only complaint is that things have been changed ( at a significant expense ) and the issue was something else. I will continue to take the car to you because i know this was NOT done to try to make money, it was just that the issue was not identified immediately. Trial and error is fine as long as they stick to the original estimate. thanks... Miguel.

ps... the entire team is very nice and professional.

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by - Verified Customer December 13, 2016

Excellent work, honest assessments, always stands by warranty commitments

by - Verified Customer December 26, 2016

Shop did a GREAT job. I am satisfied with their work and the way they treated me. Very good service.

by - Verified Customer December 22, 2016

Always professional!

by - Verified Customer December 20, 2016

Quality work at a fair price and I don't have to check if it was done correctly. I know it was.

by - Verified Customer December 19, 2016

It seems like mechanics now paid commissions and are always finding additional work.

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by - Verified Customer December 22, 2016

I have been taking our cars to the team at Automotive Specialists for many years. They are excellent!

by - Verified Customer December 12, 2016

Very pleased with the quality work.

by - Verified Customer December 01, 2016

This is the 2nd car that i have taken to this shop. They are wonderful and so easy to work with.

by - Verified Customer November 28, 2016

The staff is very professional and HONEST. I have been satisfied every time I had my car fixed and I recommend this shop/garage.

by - Verified Customer November 02, 2016

Love them

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by - Verified Customer November 09, 2016

We are usually pleased with Automotive's work

by - Verified Customer November 10, 2016

Needed to have an alignment done last minute, they got me in and we're able to take care of it with great customer service

by - Verified Customer November 21, 2016

GOOD JOB

by - Verified Customer October 31, 2016

Eric and his team are great! They provide a thorough explanation of the work that needs to be done. There is never pressure to get things done. They do excellent work and provide warranties on the parts they install.

by - Verified Customer November 08, 2016

Everything was a bit expensive, but the repair work was done well. We had some other things that still need repaired, but the mechanic let us know that we can delay them out since we'd already spent a fair amount of money.

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by - Verified Customer November 17, 2016

Staff is wonderful. Great location from my home. I am hopeful to continue to use Automotive Specialists for years to come.

by - Verified Customer November 17, 2016

Joel explained everything to me to include what the function was of each part needing replacement/repair. I was called and kept up to date on status of repair and estimated time of completion. Eric and his employees at Automotive Specialists have serviced

by - Verified Customer November 21, 2016

Great service. Outstanding technicians.

by - Verified Customer June 24, 2016

Joel was professional and knowledgeable.

by - Verified Customer June 21, 2016

Thorough inspection of vehicle systems, clear explanations of needed repairs.

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by - Verified Customer June 10, 2016

Checkup. Friendly and efficient staff. But things seem a bit pricey.

by June 10, 2016

I came in for an oil change and felt like they tried to upsale me. I ended up spending over $200.

by - Verified Customer June 09, 2016

I work right across the street. The text service made connecting on issues very seamless and my day wasn't interrupted. I appreciated the thorough inspection of my car so I could get it in tip top shape before getting back on the road.

by - Verified Customer June 08, 2016

Staff was professional and knowledgeable. Finished my car in a timely manner.

by - Verified Customer June 07, 2016

During a recent state inspection, it was discovered that we had a rather significant issue that needed attention. Typically one would expect a high-pressure approach to having the problem resolved. However, this was not the case. The issues and options were presented in a friendly and easy to deal with manner. I would recommend anyone needing anything from a minor inspection to major mechanical work to bring their vehicle to the friendly people at Automotive Specialists.

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by - Verified Customer June 03, 2016

Always have a good experience.

by May 27, 2016

Great service. Confident with professional advice. Reasonable price.

by May 18, 2016

Positive.

by - Verified Customer May 17, 2016

Car was repaired to customer satisfaction.

by - Verified Customer March 09, 2016

They do except work and are up-front about the work they will do and what needs to be done.

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by - Verified Customer March 08, 2016

We have used Eric for over 10 years and have not been disappointed. Not the lowest price for car care but the quality of care and confidence in work done is worth it!

by March 08, 2016

Good work, fair price, easy to schedule appointments, friendly staff.

by - Verified Customer March 02, 2016

We always get reliable and prompt service.

by - Verified Customer March 01, 2016

The work at this shop is always top notch.

by - Verified Customer March 01, 2016

Excellent Service each and every time!!!!

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by - Verified Customer March 01, 2016

Eric and the guys are always friendly and expert in their knowledge. Our problems are handled quickly with information to and from us,communication is terrific!! I am having both our cars taken care of by this group (sooo much better than the dealership for even our new car).

by - Verified Customer February 26, 2016

Service is good and location is too.

by - Verified Customer February 26, 2016

They treated me fairly and honestly. I was quite frankly impressed with the measure of the man and his crew. Good people, smart, fair and honest. Couldn't ask for more really.

by - Verified Customer February 24, 2016

Cuz they be good man!

by February 22, 2016

The staff is great and the service is excellent.

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by - Verified Customer February 22, 2016

Excellent service, great communication during the repair, and next day call to check on service performed.

by February 22, 2016

While they provide quality service, the repair cost can be more expensive than other places.

by - Verified Customer February 18, 2016

Very professional and prompt service.

by - Verified Customer February 04, 2016

Service was top notch including regular updates on progress, transportation was provided at no cost to me (22 miles from my residence to the shop), and workmanship was perfect.

by - Verified Customer January 29, 2016

Customer service was outstanding. Regretfully it has been a while so I can't remember name, but Kudos to the young lady that wrote me up. Although joked about me climbing across my seat, because my drivers door would not open, was humorous to her and the manager I really enjoyed my experience with them.

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by January 29, 2016

They do great work.

by - Verified Customer January 27, 2016

Excellent service and know how!

by - Verified Customer January 26, 2016

They get it right.

by - Verified Customer January 20, 2016

They are fast, honest and courteous.

by - Verified Customer January 15, 2016

Eric and his team makes it easy. They take their time to explain the issues before they start any work. Their quotes are always accurate and there are never any surprises.

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by - Verified Customer January 13, 2016

Very Professional service.

by - Verified Customer January 07, 2016

Inflated prices.

by - Verified Customer January 06, 2016

Mario Kaspar and the other manager are always friendly and quick to get you in and out with all repairs or maintenance.

by January 06, 2016

Disappointed that they used cheap aftermarket parts, rather than OEM, resulting in problems a short time later.

by - Verified Customer December 31, 2015

Great service, great expertise.

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by - Verified Customer December 16, 2015

Great service, they do what they say they're going to do, good personalities.

by - Verified Customer December 16, 2015

Great experience.

by - Verified Customer December 08, 2015

They are trustworthy.

by - Verified Customer December 07, 2015

Service was excellent.

by - Verified Customer November 23, 2015

They do what is needed, never what is not needed, they do it right once and I don't ever have to take the car back to have them do anything over. Great guys.

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by - Verified Customer November 16, 2015

Fast, done correctly, courteous.

by - Verified Customer October 23, 2015

I love this place because I TRUST Eric and his crew (Cynthia is nice too)!!

by - Verified Customer October 21, 2015

Honest evaluation up front with separate columns of repairs needed now vs. things that should be done in the future.

by October 09, 2015

Customer service was awful.

Reply from Automotive Specialists – by Automotive Specialists - Eric July 14, 2016

Unfortunately, we do not know who this person was since they didn't leave a name.

7 verified customers did not leave comments but provided these ratings:
by Lee, Terri, Jim
by Kelly, Tim
by 1 verified reviewer
by Dan
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