Automotive Performance & Repair

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1025 N McQueen Rd
Ste 150
Gilbert, AZ 85233 USA
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07:30
17:30
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07:30
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07:30
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http://purl.org/goodrelations/v1#Wednesday
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http://purl.org/goodrelations/v1#Thursday
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CLOSED
CLOSED
T
7:30am to 5:30pm
S
Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
Call now:
(480) 405-3909
58 Verified Reviews

Auto Repair Experience

  • Eric Fraley, Owner
  • Established 2013
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 43 Years of Car Repair Experience
RepairPal Scorecard

Automotive Performance & Repair has been serving the community of Gilbert and the surrounding area since 2013. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "honest”, “knowledgeable”, “professional”, and “friendly”. This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Eric Fraley, Owner
  • Established 2013
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 43 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Shuttle

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

58 Verified Reviews
by - Verified Customer September 01, 2016

The service was good, with friendly service associates. My car was ready in a reasonable time and for a reasonable price. Easy to work with on getting an appointment that worked for me.

by - Verified Customer August 30, 2016

Very helpful. I saved at least $1,000 on an alignment. Friendly and quick.

by - Verified Customer August 24, 2016

They were fantastic. I have been having problems with my truck for awhile in fact they kept it for a week a few months ago to try and diagnose, but the truck wouldn't cooperate and they didn't charge me. It finally was doing the misdeed and they were able to get it running.

by - Verified Customer August 24, 2016

Great customer service and they knew exactly what I needed fixed without charging for miscellaneous repairs.

by - Verified Customer August 22, 2016

Had to wait a while because there was not a person at the front waiting area. Workers came in and did not ask if I was helped. Then, they came back in about 5 minutes to ask if I was helped.

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by - Verified Customer August 19, 2016

Friendly, helpful, timely and honest. They did a great job.

by - Verified Customer August 17, 2016

Was a great shop. They are straightforward so you don't have to deal with any nonsense.

by - Verified Customer August 16, 2016

Always honest. They get the work done in a timely manner. I am never afraid of being sold a service that's not necessary.

by - Verified Customer August 09, 2016

They did a great job with a very fair quote and a good warranty.

by - Verified Customer August 02, 2016

It was great. Friendly and knowledgeable service.

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by - Verified Customer July 29, 2016

Extremely helpful. Very knowledgeable and friendly service. Fixed everything that needed fixed and didn't try to fix things that weren't urgent or didn't need to be fixed at this point.

by - Verified Customer July 14, 2016

My experience was great. Eric and his staff went out of their way to make me feel at home and get my car in and out of the shop.

by - Verified Customer June 30, 2016

Great service!

by June 24, 2016

Service was great. My only gripe is that the wiper fluid was not refilled when we had our oil changed. Seems like that should be included.

by - Verified Customer June 20, 2016

Justin and Jerry are amazing, I have used them 3 times now and the service was excellent, got our truck in and out very quickly and the repairs were done right!

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by - Verified Customer June 13, 2016

We took our 1999 Ford Ranger in for some expensive repairs. Overall the guys are great, however in this case the truck is leaning more in the front than it was before (they adjusted something-don't know the name of it) and we took it in for an oil leak and it is now leaking oil worse than before we took it in. Did anyone allow it to sit for a bit after the repair, run it after the repair to see if there was oil leaking? It was leaking the very day we brought it home! Not happy that we paid nearly $2,000 for a repair and it's leaking worse. We've been there before, been super happy and expected better.

by - Verified Customer June 08, 2016

Work was diagnosed quickly and repaired quickly.

by - Verified Customer May 27, 2016

They did the work I came in for quickly and did not pressure me into any unnecessary work.

by - Verified Customer May 16, 2016

Very recommendable. Extremely reliable and not out to just sell your more then needed

by - Verified Customer May 05, 2016

They were great, helped me get my A/C back to blowing cold! Very reasonable and thorough. Very happy and satisfied!

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by - Verified Customer April 19, 2016

They took the time to do the repair right, kept me informed about the status of the part, it being shipped and when it would be done. I am appreciative they didn't force anything and took care of me. They are more concerned with earning all my business, not just maximizing profits on one repair.

by - Verified Customer April 15, 2016

Techs are knowledgeable. Service was good.

by - Verified Customer April 07, 2016

3 words describe this shop. Great Customer Service. Also, their competency and knowledge with diesel trucks is top notch. I was ignorant about the diesel world while I was truck-hunting, so at the advice of a friend, I stopped by to pick the owner's brain. Eric spent over an hour teaching me about the differences between Dodge, Chevy, and Ford diesels, and which engines to stay away from. Now THAT's how you earn business! I ended up buying a 2006 Chevy Duramax LBZ which I love, and every time I take it in for service, they go out of their way to teach me something new. They don't over-sell or up-sell, and they are honest about what the repair is (if any). They are priced fair, and they can, they won't hesitate to work with you on your budget. Bottom line, they are real people and they treat their customers like real people. The best diesel shop in the Southeast Phoenix Valley.

by - Verified Customer April 05, 2016

Efficient, well priced, and I didn't get pressure sold into paying for things I didn't need. I also trust that the work was done correctly.

by - Verified Customer April 04, 2016

They got my vehicle in quickly, assessed the problem and fixed it all within a day. Back on the road with a new rack and pinion. They did a great job.

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by - Verified Customer February 26, 2016

They were professional.

by - Verified Customer February 24, 2016

Amazing service!

by - Verified Customer February 18, 2016

Professional, friendly and explain thing well, Eric went out of his way to meet me on a Saturday for me to pick up my vehicle when they were closed.

by - Verified Customer February 10, 2016

They are friendly and efficient.

by - Verified Customer February 05, 2016

APR treated me fairly, they fixed my problem, they were excellent with communication, and they completed the job in the time frame promised.

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by - Verified Customer February 05, 2016

Customer service was great with a quick response to my broken down car.

by - Verified Customer February 02, 2016

Great work!! Quality!!!

by - Verified Customer February 02, 2016

I felt like I was treated honestly and fairly and with no pressure to get additional work done.

by - Verified Customer February 01, 2016

You did a great Job at a fair price.

by - Verified Customer December 04, 2015

Great service and they kept me informed on the status of my car and the needed repairs.

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by - Verified Customer December 03, 2015

Great service.

by - Verified Customer November 23, 2015

Great experience. Owner provided personal touch, work was finished on time, and price was reasonable.

by November 20, 2015

I had an in shop experience that was not spectacular. However, the follow up post service was excellent, to the point that I will return. I will withhold my recommendation until after I determine if the first experience was an anomaly.

by - Verified Customer September 24, 2015

Very honest owner. Looking out for my best interest.

by September 02, 2015

Fast appointment. Honest pricing.

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by - Verified Customer August 19, 2015

Great service.

by - Verified Customer August 11, 2015

Great customer service, vehicle fixed as requested in a timely manner.

by - Verified Customer July 30, 2015

Good shop, nice guys.

by - Verified Customer July 29, 2015

I was quoted a minimum of $200 for the work that my car was thought to have needed based on what I was explaining. They explained that the cost could go up after the dig into my car and possibly discover things to be worse than what I was explaining. I was really worried about spending a lot of money... They came back in 30 minutes and told me my total bill was $50 and that they had my car working. I love it when you can trust a mechanic. It would have been so easy for them to still charge me the $200. Highly recommend this shop to others.

by July 20, 2015

Was told I would be supplied a 670 CFM EFI throttle body but a smaller 590 CFM throttle body was installed, with out notification to me, contrary to the original estimate. This reduced the performance considerably. They treated me as if I didn't know what I was talking about

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by - Verified Customer June 12, 2015

Justin does a great job!

by - Verified Customer May 22, 2015

I needed a slow leak repaired. I was persuaded to let the services manager come pick up my car before I left for work and he'd swap me a loaner in the meantime. He showed up with an old truck, and he was smoking in the truck. I don't smoke. I was immediately annoyed. I went later on to pick my car up. On the way home, the radiator sprung a giant leak on the way to my children's elementary school. I babied the car so that it wouldn't overheat just to make it, and when I parked it in the school's lot and stopped the engine, the fans continued as I watched all of my radiator fluid drain on to the asphalt. I immediately called in and they arranged for a tow truck and the next day, repaired what had been a loosened radiator hose that broke and also broke my engine fan. I picked up the car, and noticed the next day a TON of oil under the car as I pulled away for work. The car was running rough. Before I got to far, I stopped at WalMart and picked up a big thing of oil. I filled the car, and that night after work, I checked my oil. It was empty again. This time, I took my car in the next day to the Dealership because I didn't trust APR anymore. The Svcs dept. called me within an hour and said that the oil filter cap was not on properly. They readjusted and tightened the cap, and problem was solved. They didn't charge me. So, either APR was being dishonest by creating a reason for me to come back and to charge me more, or they are incompetent. Either way, I'm never going back and will not hesitate to relay my story to anyone else thinking of making the trip over.

by - Verified Customer March 18, 2015

They are honest and do what they say.

by February 25, 2015

Easy to schedule, prices are reasonable.

by December 18, 2014

Good, timely, honest work.

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by - Verified Customer November 06, 2014

We love this shop! So honest and hard working!

by - Verified Customer October 27, 2014

Great service and honest people. Work completed at a great price.

by - Verified Customer June 02, 2014

Every time I come in there they are so professional, honest, friendly. I always leave my car in their hands and they come back with the right diagnostic at the right price.

by - Verified Customer May 13, 2014

Great attention to detail. Reasonable prices.

by - Verified Customer May 08, 2014

APR is qualified, friendly and honest.

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by - Verified Customer March 11, 2014

Good quality work.

by - Verified Customer February 06, 2014

They let me know what needs to be done and are good about following through.

by - Verified Customer February 06, 2014

Honest, price, solid and knowledgeable mechanics, best customer service!

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