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Automotive Instincts

19831 Ventura Blvd, Woodland Hills, CA 91364 Map & directions

Call Now: (818) 714-8785

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About Automotive Instincts

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability
97
Tools & Equipment
94
Customer Service
99
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Our unbiased evaluation of Automotive Instincts revealed a highly qualified ASE Blue Seal shop that takes the time to make sure that their customers and their cars are taken care of in a professional manner. This RepairPal Certified location features a staff of very experienced professionals who take the time to attend some of the best automotive ongoing training available. This experience, training, and an investment in the automotive tools and computer diagnostic equipment make Automotive Instinct capable of repair ranging from tires and wheel alignment, minor and major mechanical repairs, advance computer and programming, as well as your scheduled maintenance needs. They back this work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, rental cars, and a waiting area with wireless Internet for your convenience.

Auto Makes We Service

Acura Ford Honda
Hyundai Infiniti Isuzu
Jeep Kia Lexus
Mazda Mitsubishi Nissan
Scion Subaru Suzuki
Toyota

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts

Amenities

Early Bird Dropoff Open Saturday Open Weekends Rental Car
Service Guarantee Shopping Nearby Shuttle Wireless Internet

Customer Reviews 27 verified reviews

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Automotive Instincts
Verified Customer
August 29, 2014

The last service I had, my car was misdiagnosed. I had a battery issue that was not noticed. 3 days later I had my battery die, when I had brought it in for having trouble starting my car.

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Automotive Instincts
Verified Customer
September 10, 2014

The work is done correctly and timely.

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Automotive Instincts
Verified Customer
September 09, 2014

Your service is excellent.

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Automotive Instincts
Verified Customer
September 06, 2014

I am satisfied with there workmanship and customer service.

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Automotive Instincts
Verified Customer
August 16, 2014

I'm a long time client and wouldn't change.

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Automotive Instincts
Verified Customer
August 16, 2014

I have been going to this business for over 25 years, that's a recommendation right there. Good service, polite, efficient and very nice people.

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Automotive Instincts
Verified Customer
August 16, 2014

Because the car broke again 5 days later.....it was a nightmare.

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Automotive Instincts
Verified Customer
August 15, 2014

I have been a customer for many years and believe in their honesty when it comes to repairs.

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Automotive Instincts
Verified Customer
August 12, 2014

I have gone to them for over 14 years and never have a problem.

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Automotive Instincts
Verified Customer
August 11, 2014

I have been happy with the service I have received.

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Automotive Instincts
Verified Customer
August 02, 2014

The Service was adequate, but not outstanding for recommendation.

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Automotive Instincts
Verified Customer
August 02, 2014

They are friendly, honest and have very reasonable pricing.

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Automotive Instincts
Verified Customer
August 01, 2014

Good, prompt courteous service.

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Automotive Instincts
Verified Customer
July 24, 2014

Good service. Good explanations about services.

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Automotive Instincts
Verified Customer
July 21, 2014

Automotive Instincts always does great consistent work. I highly recommend them.

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Automotive Instincts
Verified Customer
July 19, 2014

They did incomplete work last time I had an oil change and tune up and when I went back to have them finish the job right, they said I'd have to wait all day or make an appointment for another date.

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Automotive Instincts
Verified Customer
July 19, 2014

Everyone who works at Automotive Instincts is very friendly and their customer service is fantastic! They specialize in the make of my car and I'm confident in their skill and knowledge!

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Automotive Instincts
Verified Customer
July 16, 2014

I like the respect that I'm given by the employees/manager, the speed which the car is taken care of (on time & by appt), clean environment in which to wait, accessible location, quality of service.

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Automotive Instincts
Verified Customer
July 16, 2014

They are friendly, thorough, good prices, dependable.

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Automotive Instincts
Verified Customer
July 11, 2014

Have been taking my cars there for years and have always found them to be helpful and honest. Repairs done as paid for and never any question. Have even called them while on my way driving to Northern California and after explaining what was happening asked what they thought the problem might be.

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Automotive Instincts
Verified Customer
July 08, 2014

I have been bringing my Honda Accord to Automotive Instincts for many years. Tom and Jared have always kept my old car in great running condition, explained any unexpected and expected repairs thoroughly, and do not charge outrageous prices.

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Automotive Instincts
Verified Customer
July 01, 2014

They have always been excellent.

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Automotive Instincts
Verified Customer
June 26, 2014

There service was fast, courteous, and efficient. I felt the mechanic was doing his best for me, and not trying to sell me on additional services I did not need.

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Automotive Instincts
Verified Customer
June 21, 2014

AI is a family run business, that offers great customer service and quality work.

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Automotive Instincts
Verified Customer
June 21, 2014

Jared and David are both super helpful and understanding of the vehicles needs while keeping the costs affordable

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Automotive Instincts
Verified Customer
June 21, 2014

Very Efficient and Professional in all aspects of Service!!!!

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Automotive Instincts
Verified Customer
June 09, 2014

Very Happy with the service that we received.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 3:30pm
Sun:CLOSED
Call Now:

(818) 714-8785

Auto Repair Experience

  1. Tom Langford, Owner
  2. Established 1998
  3. 4 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 55 Years of Car Repair Experience