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Automotive Instincts

(818) 714-8785
27 Verified Reviews
tom@automotiveinstincts.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
15:30
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
7:30am to 5:30pm
T
7:30am to 5:30pm
W
7:30am to 5:30pm
Th
7:30am to 5:30pm
F
7:30am to 5:30pm
S
8:00am to 3:30pm

ADDRESS

19831 Ventura Blvd
Woodland Hills, CA 91364 USA

AUTO REPAIR EXPERIENCE

  • Tom Langford, Owner
  • Established 1998
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience

Automotive Instincts Reviews

OVERALL RATING

27 Verified Reviews
5 stars
(17)
4 stars
(6)
3 stars
(2)
2 stars
(1)
1 star
(1)
by - Verified Customer September 10, 2014

The work is done correctly and timely.

by - Verified Customer September 09, 2014

Your service is excellent.

by - Verified Customer September 06, 2014

I am satisfied with there workmanship and customer service.

by August 29, 2014

The last service I had, my car was misdiagnosed. I had a battery issue that was not noticed. 3 days later I had my battery die, when I had brought it in for having trouble starting my car.

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by - Verified Customer August 16, 2014

Because the car broke again 5 days later.....it was a nightmare.

by - Verified Customer August 16, 2014

I have been going to this business for over 25 years, that's a recommendation right there. Good service, polite, efficient and very nice people.

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by - Verified Customer August 16, 2014

I'm a long time client and wouldn't change.

by - Verified Customer August 15, 2014

I have been a customer for many years and believe in their honesty when it comes to repairs.

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by - Verified Customer August 12, 2014

I have gone to them for over 14 years and never have a problem.

by - Verified Customer August 11, 2014

I have been happy with the service I have received.

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by - Verified Customer August 02, 2014

They are friendly, honest and have very reasonable pricing.

by - Verified Customer August 02, 2014

The Service was adequate, but not outstanding for recommendation.

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by - Verified Customer August 01, 2014

Good, prompt courteous service.

by - Verified Customer July 24, 2014

Good service. Good explanations about services.

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by - Verified Customer July 21, 2014

Automotive Instincts always does great consistent work. I highly recommend them.

by - Verified Customer July 19, 2014

Everyone who works at Automotive Instincts is very friendly and their customer service is fantastic! They specialize in the make of my car and I'm confident in their skill and knowledge!

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by July 19, 2014

They did incomplete work last time I had an oil change and tune up and when I went back to have them finish the job right, they said I'd have to wait all day or make an appointment for another date.

by - Verified Customer July 16, 2014

They are friendly, thorough, good prices, dependable.

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by - Verified Customer July 16, 2014

I like the respect that I'm given by the employees/manager, the speed which the car is taken care of (on time & by appt), clean environment in which to wait, accessible location, quality of service.

by - Verified Customer July 11, 2014

Have been taking my cars there for years and have always found them to be helpful and honest. Repairs done as paid for and never any question. Have even called them while on my way driving to Northern California and after explaining what was happening asked what they thought the problem might be.

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by - Verified Customer July 08, 2014

I have been bringing my Honda Accord to Automotive Instincts for many years. Tom and Jared have always kept my old car in great running condition, explained any unexpected and expected repairs thoroughly, and do not charge outrageous prices.

by - Verified Customer July 01, 2014

They have always been excellent.

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by - Verified Customer June 26, 2014

There service was fast, courteous, and efficient. I felt the mechanic was doing his best for me, and not trying to sell me on additional services I did not need.

by - Verified Customer June 21, 2014

Very Efficient and Professional in all aspects of Service!!!!

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by - Verified Customer June 21, 2014

Jared and David are both super helpful and understanding of the vehicles needs while keeping the costs affordable

by - Verified Customer June 21, 2014

AI is a family run business, that offers great customer service and quality work.

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by - Verified Customer June 09, 2014

Very Happy with the service that we received.


RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
99

Our unbiased evaluation of Automotive Instincts revealed a highly qualified ASE Blue Seal shop that takes the time to make sure that their customers and their cars are taken care of in a professional manner. This RepairPal Certified location features a staff of very experienced professionals who take the time to attend some of the best automotive ongoing training available. This experience, training, and an investment in the automotive tools and computer diagnostic equipment make Automotive Instinct capable of repair ranging from tires and wheel alignment, minor and major mechanical repairs, advance computer and programming, as well as your scheduled maintenance needs. They back this work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, rental cars, and a waiting area with wireless Internet for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASE Blue Seal

MAKES WE SERVE

  • Acura
  • Ford
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota
+ More

Map
Get Directions to Automotive Instincts

Asset 71
HIGH QUALITY REPAIRS
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GUARANTEED REPAIRS
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