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Automotive Excellence

35 Executive Ave #3, Rohnert Park, CA 94928 Map & directions

Call Now: (707) 635-5952

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About Automotive Excellence

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
87
Tools & Equipment (?)
94
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Automotive Excellence is a family owned and operated automotive service facility located in Rohnert Park. They have been proudly serving the local community for over 28 years. Our unbiased review of their most recent customer revealed a team of experienced professionals who are described as friendly, accommodating, helpful, professional, and fair. Not only is their customer service above average, the quality of their staff also exceeds our expectations. This is a team of professionals who work hard to stay current on the latest technology. This experience, coupled with their ongoing training, plus the right tools and equipment make this RepairPal Certified shop a great choice for your automotive needs. They are capable of repairs that range from check engine light diagnosis and repair, to minor and major mechanical repairs, as well as your scheduled maintenance needs.. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle, loaner cars, rental vehicles, Saturday hours, and very clean customer waiting area with wireless Internet are available for your convenience.

Message from the Shop

Automotive Excellence is a family owned and operated auto repair service center located in central Rohnert Park a few blocks away from City Center. We have proudly serviced Honda, Acura, Toyota, and Lexus owners in Sonoma, Napa, and Marin counties since 1988.

Since starting off as a “one man shop”, Automotive Excellence has gained an outstanding reputation. We’re known for providing our customers with superior mechanical work backed with honesty and integrity. Excellent, friendly customer service and satisfaction are the keys to our success.

We’re a full-service auto repair shop taking care of vehicles, from their first oil and filter change and services, to complete diagnostics, to more complicated engine and transmission repairs. Own a hybrid? We can service and maintain it as well! In fact, we gladly service all makes and models of japanese cars.

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Saturn
Scion Subaru Toyota

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts

Amenities

Early Bird Dropoff Loaner Car Open Saturday Open Weekends
Rental Car Service Guarantee Shopping Nearby Shuttle
Wireless Internet

Customer Reviews 32 verified reviews (33 total)

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Automotive Excellence
Verified Customer

Very friendly and accommodating team, very competitive prices.

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Automotive Excellence
Verified Customer

We have been using AE for car service for over 20 years and have always had a very positive experience and well-running cars. They have also been available by phone for slightly off-topic questions such as buying a used vehicle and quirky car issues while traveling out of state.

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Automotive Excellence
Verified Customer

I have received excellent service and everyone is friendly and considerate.

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Automotive Excellence
Verified Customer

Automotive Excellence is the ONLY place I will take my car...Mike & his team are honest, dependable, trustworthy....and I KNOW my car is in 'good hands' when it is there. I have recommended ALL my friends that have Japanese cars to go there. I learned a LONG time ago how valuable an honest mechanic is to have.....clearly I have had those in the past that were not! I have them do ALL the servicing for my car, including oil changes & tires....I know if Mike says my car is safe...it IS!!!

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Automotive Excellence
Verified Customer

Automotive Excellence does a great job, but since we live in Santa Rosa (as do our friends), it is a little out of the way.

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Automotive Excellence
Verified Customer

Better / less expensive service than Lexus dealer.

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Automotive Excellence
Verified Customer

Always room for improvement.

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Automotive Excellence
Verified Customer

Professional workers, trustworthy.

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Automotive Excellence
Verified Customer

They are always friendly and helpful. I never feel as though they are taking advantage of me.

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Automotive Excellence
Verified Customer

They take good care of my car; keep records of service and what is needed. They are courteous and helpful and do not suggest unnecessary fixes.

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Automotive Excellence
Verified Customer

Great customer service.

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Automotive Excellence
Verified Customer

Good service, trust. Only problem is electronic updates that I apparently have to get from the dealer.

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Automotive Excellence
Verified Customer

The people at automotive excellence always do a great job on my car and are friendly. They also made it aware to me that the battery I had installed at another location was the wrong battery. I'm glad they look out for me.

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Automotive Excellence
Verified Customer

I feel comfortable and assured that they will do an excellent job servicing my vehicle.

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Automotive Excellence
Verified Customer

Car was ready before I returned, inside cleaned, bill explained, brakes checked

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Automotive Excellence
Verified Customer

For more than twenty years I have had excellent service from Automotive Excellence

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Automotive Excellence
Verified Customer

Excellent service and excellent work on my car for the past 10 years.

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Automotive Excellence
Verified Customer

They do good work.

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Automotive Excellence
Verified Customer

Kind of expensive.

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Automotive Excellence
Verified Customer

Been with them for over 20 years and am very happy with their work and professonalism.

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Automotive Excellence
Verified Customer

This is the best place that I have ever had my car worked on. The work is fabulous and so are the people!

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Automotive Excellence
Verified Customer

Automotive Excellence are skilled at what they do, they give good service and they have loaner cars.

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Automotive Excellence
Verified Customer

I have been going there for years and always been happy. Their prices are good. the people are great. The repairs are always done in a timely manner. They are professional. All good!

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Automotive Excellence
Verified Customer

I have been a customer for many years and I have come to trust their judgment and their work. I drive 90 miles to have my car serviced and/or repaired by Mike and his crew and would not consider taking my vehicle to any other shop.

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Automotive Excellence
Verified Customer

Excellent customer service, car was ready when promised at a fair price.

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Automotive Excellence
Verified Customer

Automotive Excellence has been my mechanic for over 20 years. Mike and his crew are on top of what really needs to be done - never recommend repairs that don't need to be done, or can help you prioritize repairs/maintenance to accommodate a budget. I appreciate an honest business.

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Automotive Excellence
Verified Customer

The shop takes great care of my car and you can trust them! They are even open on Saturdays!

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Automotive Excellence
Verified Customer

They have exceeded my expectations each time I have taken my car in. They are prompt and get my car done when expected

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Automotive Excellence
Verified Customer

Good honest work for a fair price.

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Automotive Excellence
Verified Customer

Quality work, sound recommendations. Straight shooters.

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Automotive Excellence
Verified Customer

Always friendly, helpful, respectful, take good care of my car

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Automotive Excellence
Verified Customer

I have recommended their service to many friends.

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Automotive Excellence
October 22, 2014

We have been taking our Honda cars to Automotive Excellence for almost 27 years now, beginning with our 1987 Honda Accord. We finally gave the car away, in 2012, with over 300,000 miles and still running strong, and we're absolutely sure this is because of the incredible attention to detail that the mechanics at Automotive Excellence give to each car. They have never told us we need an unnecessary repair, and are friendly and knowledgeable in answering our questions. Before finding Automotive Excellence, I could never say that I fully trusted an auto repair shop, but I can honestly say that now. I would never take my cars anywhere else. In fact, the next brand of car we buy will be determined by whether Automotive Excellence services that model! My husband and I highly recommend Automotive Excellence - they really do stand true to their name!

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:CLOSED
Tue:8:00am to 5:00pm
Wed:8:00am to 5:00pm
Thu:8:00am to 5:00pm
Fri:8:00am to 5:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(707) 635-5952

Auto Repair Experience

  1. Mike and Darlene Pogojeff, Owners
  2. 1988 Years of Experience
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 55 Years of Car Repair Experience