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Automaster Service Center

(860) 934-0399
32 Verified Reviews
automaster082@yahoo.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
09:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 5:30pm
T
8:00am to 5:30pm
W
8:00am to 5:30pm
Th
8:00am to 5:30pm
F
8:00am to 5:30pm
S
9:00am to 1:00pm

ADDRESS

10 Cranbrook Blvd
Enfield, CT 06082 USA

AUTO REPAIR EXPERIENCE

  • William Anderson, Owner
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 50 Years of Car Repair Experience

Automaster Service Center Reviews

OVERALL RATING

32 Verified Reviews
5 stars
(24)
4 stars
(6)
3 stars
(1)
2 stars
(1)
1 star
(0)
by - Verified Customer August 15, 2016

I have found this shop to be honest and fair, I have 2 cars and they have provided all service for several years now and I have referred friends to them. They repaired the air conditioning system in both cars along with a couple of other issues, explained everything in terms I understood and did it in a timely manner with fair pricing.

by - Verified Customer August 13, 2016

Service was timely and all around satisfactory. Folks were courteous and kept me informed. I felt confident in the services that were being provided. Although the there was a need to return to have the repair readjusted, I do
Not feel that it was the fault of the service rather an unexpected situation that could not be accurately diagnosed initially. Upon return, the work was done correctly and fairly.

by - Verified Customer June 28, 2016

Billy is the most honest hard working auto repair shop honor I know.

by - Verified Customer May 20, 2016

Good people

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by - Verified Customer May 05, 2016

The staff is always friendly and knowledgeable. The owner Billy always explains what is wrong and what they are going to do to fix the problem. They are quick and efficient.

by - Verified Customer April 11, 2016

I started off with a diagnostic. They are in the process of fixing my car again. They treated me really good.

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by - Verified Customer April 08, 2016

They are very honest people. The guys are very nice, friendly, and helpful.

by April 05, 2016

They were really helpful and they explained all the processes of the repairs for my car.

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by - Verified Customer April 01, 2016

His service is good. I had no problems or issues. He immediately fixed my car.

by - Verified Customer March 29, 2016

They found the problem and gave me the best access.

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by March 25, 2016

They did a good job. Bill is a good owner.

by March 25, 2016

They have fair prices, and they are honest.

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by March 12, 2016

Nice people who work there. They did good work. I don't have any complaints or anything bad to say about them. I wish it was a little bit cheaper but, doesn't everybody. They were just very nice and worked with me on a couple of things. Decent people.

by - Verified Customer March 12, 2016

Bill is the owner. He's really helped me out. He's always nice. They're accurate with their quotes usually within twenty five dollars. They do a good job.

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by - Verified Customer March 05, 2016

I think the prices are reasonable, and helped me out with my situation, very knowledgeable, and customer satisfaction is at the utmost as well.

by - Verified Customer March 02, 2016

They were very friendly, thorough, and very efficient, timely, and very courteous, and I was pleased with the work they did.

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by - Verified Customer March 02, 2016

They are great. Very helpful. Timely service. Great customer service.

by - Verified Customer March 02, 2016

They are very intuitive and very helpful. They did the work.

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by - Verified Customer February 25, 2016

Whenever I needed work done on my car they were able to take it in that day. It didn't take very long to find out the problem and fix it and the price was very reasonable.

by - Verified Customer January 28, 2016

He is honest. He doesn't sugarcoat anything. If it doesn't need to be done, he doesn't tell them it needs to be or if it can wait. He explains it to me and shows it to me.

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by - Verified Customer January 27, 2016

He is honest. He is upfront. He doesn't tell you that things that aren't true. He has a very reputable business. He does absolutely great work, probably the best I have ever seen.

by - Verified Customer January 25, 2016

They have the best prices and they get you in and out an they are very nice and convenient. They are nice and have good customer service. They make sure everything is done before you go out on the road. If something is wrong you can come back but I have never had something wrong before.

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by - Verified Customer January 23, 2016

This is the only shop I would go to that I would ever bring my car to because it is the only one I trust. I would recommend this auto shop because it has quality parts, quality work, and is always on time. Always on his mark and is never, ever off his mark.

by - Verified Customer January 22, 2016

They are very friendly and I felt that he was very honest and the guy only did what he thought he had to do. They were very efficient. The fellow had no problem getting my car with his tow truck and bringing it over with no charge. They are good people. I thought that was really nice of the guy.

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by - Verified Customer January 22, 2016

They are very nice guys, they always smile and are very friendly. I have already recommended a number of my friends to go to them.

by - Verified Customer January 21, 2016

The service was excellent, and I was very satisfied with them.

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by November 13, 2015

In the begining they were great, but now that they have a lot of business they don't really care about individual customers. The last time when I was there and I had a problem with my car, they seemed to be making fun of me. They were also saying it was a great thing because they could make money off me. That's not a good way to treat a customer.

Reply from Automaster Service Center – by automaster44 January 24, 2016

Automaster always aims to do the job correct and at the very lowest cost possible. I was absolutely stunned when I read this review, as we extended our hours at his request because he could not be there during regular business hours. I kept 2 techs on overtime to handle his repair. His repair was done very efficiently and at a very very reasonable cost. Automaster went above and beyond to take care of you Sonny. And as far as anyone making any statements or making fun of you that just didn't happen. I am truly disappointed in you that you wrote such a statement. As a business owner I read all our reviews and give merit when it's due. This is not one of those times as it just didn't happen as you state

by - Verified Customer November 05, 2015

Great customer service. They did a good job on my car.

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by September 15, 2015

I am satisfied with their service. They do excellent work.

by - Verified Customer August 18, 2015

It was good service, but it was not the most excellent service. It wasn't perfect service, but I wasn't expecting perfect service.

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by - Verified Customer July 18, 2015

Every time I have gone there, they are prompt and courteous. They solve the problem. It is the best service that I have ever had. I would highly recommend them to anyone else. We actually take 2 cars there and no problems with either one.

by - Verified Customer July 14, 2015

They are honest. Having an honest mechanic is hard to find.

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Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Child Friendly
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • TECH-NET

MESSAGE FROM THE SHOP

AutoMaster Service Center is Enfields Alternative to the high cost of Dealerships. Our Factory trained ASE Certified Master Technicians and State of the Art Equipment can handle any vehicle repairs that today's High tech cars demand. AutoMaster is independently owned and operated.

We are more than experts we are the complete package for auto repair. Our price guarantee ensures that you pay the lowest price possible.

Automaster is not only Repair Pal Certified we are also a Tech Net Facility. Tech Net shops offer 24,000-mile nationwide warranty and or 24 months. There is no better warranty in the industry.

AutoMaster is your answer to high-cost Auto Repairs that other repair facilities can't and won't compete with.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
98
CUSTOMER AMENITIES
95

Automaster Service Center was established in 2011 and has been providing Enfield and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “prompt” and “courteous”. A local shuttle service, rental & loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


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