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Autolab

4000 South Broadway, Englewood, CO 80113 Map & directions

Call Now: (303) 963-9432

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About Autolab

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
95
Tools & Equipment (?)
92
Customer Service (?)
97
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

AutoLab of Englewood was established in 2006 by Jason Colson. Jason has assembled a team of experienced technicians who pride themselves on the quality of the work they perform. This team of ASE Certified professionals works hard to stay current with the latest technologies and treads by attending good quality ongoing training. Coupled with some of the best automotive tools and equipment this team is capable of making accurate professional repairs to your modern vehicle. These repairs range from computer diagnostics of drivablity problems to minor and major repairs. The AutoLab teams works hard to take care of their customers and this is reflected in the 36-month / 36-mile warranty they offer on the repairs they make. For your convenience they offer loaner vehicles, local shuttle service, early bird drop off, and a very clean comfortable waiting area with wireless Internet.

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Auto Makes We Service

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Quality Affiliations

Customer Reviews 25 verified reviews

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Autolab
Verified Customer
December 10, 2013

I thought they were over priced and they didn't do much on my car. I paid $150.00 to replace a cap and a hose and the cap was not replaced properly it was just sitting in the engine, not even screwed in.

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Autolab
Verified Customer
December 10, 2013

They did what I asked them to do.

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Autolab
Verified Customer
December 06, 2013

They explain what they are going to fix and what the problems are. They are very professional and keep in touch with me.

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Autolab
Verified Customer
December 02, 2013

They did a good job and I enjoyed their service.

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Autolab
Verified Customer
December 02, 2013

I get the service I requested in a reasonable time and they have a friendly staff.

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Autolab
Verified Customer
November 27, 2013

I believe they are over priced. They did the repair and charged me $65 for tightening three screws. The really over charged me. I have heard the shop was good and that may be so but I still feel the charge was too high. I could have taken it to a dealership and paid $10 more and gotten a full diagnostic report. The screws are not tight enough.

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Autolab
Verified Customer
November 26, 2013

They did a great job and I was very satisfied.

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Autolab
Verified Customer
November 22, 2013

They do really good personal service, everytime I go back they are very accommodating.

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Autolab
Verified Customer
November 21, 2013

I had a headlight that went out and I got there when they were closed and they stayed longer to change my headlight and I was very grateful.

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Autolab
Verified Customer
November 20, 2013

I've had service in the past and their customer service is amazing.

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Autolab
Verified Customer
November 18, 2013

They're super friendly and I am a return customer from the company that they bought out and I'm completely satisfied.

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Autolab
Verified Customer
November 15, 2013

They did a very good job and I was very pleased.

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Autolab
Verified Customer
November 13, 2013

When I first went there they were very small and they have had a lot of turnover by employees. The owner is a really nice guy but every time I talked to someone there it was a new person.

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Autolab
Verified Customer
November 11, 2013

I thought I had problems with my brakes. I expected that I would need to leave my car there. They gave me a ride back to my job and my car was fixed that afternoon. It turns out it was worse than I thought, it was a leak in the back brakes. The mechanic was the instructor in my daughter's karate class, so I felt like I could trust him. Actually all the mechanics were straight forward and polite. I would even tell my Mom to go there and she is picky.

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Autolab
Verified Customer
November 06, 2013

They are fast and helpful. They answered my questions and even looked up parts for me on a different repair.

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Autolab
Verified Customer
October 31, 2013

Quality of service is Excellent. The non pressure of sales and recommendations for additional service is good.

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Autolab
Verified Customer
October 28, 2013

The people are straight talkers and do good work, and the quality of the work was really good. Everything that I wanted was done with the upmost satisfaction and didn't need any additional work, they gave me an exact estimate on cost and time.

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Autolab
Verified Customer
October 25, 2013

They've been working on my car for a while, they're honest, professional, and always do good work, and they have cars available if my car will take a while.

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Autolab
Verified Customer
October 24, 2013

Good service, convenience, and the work was completed in a timely manner. Customer support is great and they're overall performance was amazing.

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6 verified customers did not leave comments but provided these ratings:

(4) by 4 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(303) 963-9432

Auto Repair Experience

  1. Jason Colson, Owner
  2. Established 2006
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 1 ASE Master Auto Technicians