» » » Autohaus Service and Sales

Autohaus Service and Sales

4411 Delemere Blvd, Royal Oak, MI 48073 Map & directions

Call Now: (248) 671-6643

See more real customer reviews

About Autohaus Service and Sales

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
91
Technical Ability (?)
97
Tools & Equipment (?)
91
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Autohaus Service and Sales is a very well established member of the Royal Oak community. The team of professionals at this RepairPal Certified location has a large amount of very good automotive experience working on the European vehicles they specialize in. This team is equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and programming issues, as well as your scheduled maintenance needs. They attend regular training to help ensure the repairs they complete are done with the professionalism you would expect from a shop of this caliber. The work completed here is backed by a minimum 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental and loaner cars, WiFi Internet access and after hours vehicle drop off are available for your convenience.

Auto Makes We Service

Audi BMW Land Rover
Mercedes-Benz Mini Saab
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

Car Pickup/Dropoff Car Wash Child Friendly Early Bird Dropoff
Financing Free Estimates Free Inspection Heated Waiting Room
Loaner Car Parts/Accessories Rental Car Service Guarantee
Shopping Nearby Shuttle Warranty Accepted Wireless Internet

Customer Reviews 26 verified reviews

Sort by: Date | Helpful
Autohaus Service and Sales
Verified Customer

I like the quality of service, but seems to have a hassle with everything going on between appointments, change in management, change in employees, fair pricing, etc

Flag This
Autohaus Service and Sales
Verified Customer

It frequently seems that the left hand doesn't know what the right hand is doing there. I don't have complete trust in their abilities.

Flag This
Autohaus Service and Sales
Verified Customer

Good work, friendly.

Flag This
Autohaus Service and Sales
Verified Customer

Price is always reasonable. Service is professional.

Flag This
Autohaus Service and Sales
Verified Customer

The employees at Autohaus are nice and helpful to their customers, and it seems as if they really like working on cars...they are all "car guys."

Flag This
Autohaus Service and Sales
Verified Customer

I'm disappointed in how I was treated.... The shop seemed lazy and just wanted my money.

Flag This
Autohaus Service and Sales
Verified Customer

The guys at Autohaus are very real caring team, yes they know how to take care of your car but they also care about giving you great customer service experience from start to finish and follow-up after. I will recommend to anyone who is looking for a old fashion neighborhood experience.

Flag This
Autohaus Service and Sales
Verified Customer

Autohaus always provides the most comprehensive service available, with full advance knowledge.

Flag This
Autohaus Service and Sales
Verified Customer

Autohaus takes care of my car issues, big and small - often at the last minute!

Flag This
Autohaus Service and Sales
Verified Customer

Good people good job.

Flag This
Autohaus Service and Sales
Verified Customer

Always great and prompt service.

Flag This
Autohaus Service and Sales
Verified Customer
Autohaus Service and Sales
Verified Customer

I can count on excellent and speedy service, fair pricing, clear communication, and personalized attention.

Flag This
Autohaus Service and Sales
Verified Customer

The service was done in a timely manner and for the price agreed to up front. Very friendly staff and no sales pressure.

Flag This
Autohaus Service and Sales
Verified Customer

Excellent results, honest work.

Flag This
Autohaus Service and Sales
Verified Customer

Fair, fast repair.

Flag This
Autohaus Service and Sales
Verified Customer

I had a very hard time acquiring a rental car from their shop, they charged me incorrectly on my account and they didn't drop what I wanted.

Flag This
Autohaus Service and Sales
Verified Customer

They are wonderful, they do conscientious work and they have very reasonable prices.

Flag This
Autohaus Service and Sales
Verified Customer

They are great. Honest, hard-working, and they do not charge you for work they do not do.

Flag This
Autohaus Service and Sales
Verified Customer

I have been going there for quite a while, they have always done good work with prices that are better than the dealership, and they are in a very convenient location.

Flag This
Autohaus Service and Sales
Verified Customer

I am happy with the service they provide.

Flag This
Autohaus Service and Sales
Verified Customer

Their prices were too high, and I had to back and pay for the same work to be done again.

Flag This
Autohaus Service and Sales
Verified Customer

They are very accommodating, they follow up with everything and I am very pleased with them.

Flag This
Autohaus Service and Sales
Verified Customer

They are local, close by and they do good work.

Flag This
Autohaus Service and Sales
Verified Customer

I felt the service was good and they treated me well. They did the work in a timely manner, and I trust their ability to get the work done.

Flag This
Autohaus Service and Sales
Verified Customer

I am usually pretty satisfied with the work they do.

Flag This
Get Directions to Autohaus Service and Sales
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(248) 671-6643

Auto Repair Experience

  1. Gerald Drouillard, Manager
  2. Established 1970
  3. 4 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 97 Years of Car Repair Experience