Short back story,
I had a less than stellar experience with another local VW/Audi shop involving a 4+ month wait for high performance injectors and a tune. After I finally got the injectors and had them installed, they started to come loose and leak compression past the injector "seal"? causing the car to run poorly. I barely made it to Autobahn Motorwerks.
I was originally going there just to have the car tuned for the injectors and larger turbo I had installed previous to the injectors, but now I needed the injectors reinstalled properly, and then the tune. Chris went above the call and well past the extra mile :-) He informed me that my timing was incorrect, and fixed it, the right way! He re-installed the injectors and vigorously test drove the car all morning to make sure they were done right. Then the tune was done, and redone and redone again according to extensive dataloging. Chris did not want to give the car back until he was happy with the tune. granted all this made the job run way longer than originally anticipated, thats ok because of the thoroughness of the repair process. To top things off, autobahn motorwerks has drivers side master switches in stock and mine was basically trash, I was able to get a sweet deal on one as I was leaving. So after exchanging some shop talk and miscellaneous business stuff I left as happy as the day is long!
The tune is phenomenal! worth every penny! More power, Better Mpg, More fun to drive and less guilt for doing so. Very Highly recommended!