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Auto Works Automotive Service Center

(651) 705-8959
68 Verified Reviews
waynewatson@comcast.net

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
7:30am to 6:00pm
T
7:30am to 6:00pm
W
7:30am to 6:00pm
Th
7:30am to 6:00pm
F
7:30am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

380 Rivertown Dr
Suite 400
Woodbury, MN 55125 USA

AUTO REPAIR EXPERIENCE

  • Wayne Watson, Owner
  • Established 1993
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 82+ Years of Car Repair Experience

Auto Works Automotive Service Center Reviews

OVERALL RATING

68 Verified Reviews
5 stars
(42)
4 stars
(22)
3 stars
(4)
2 stars
(0)
1 star
(0)
by - Verified Customer April 09, 2017

I trust your work and honesty

by - Verified Customer April 06, 2017

Excellent service. Work is shown and explained.

by - Verified Customer April 05, 2017

I have used Auto Works in the past and will continue to use this company in the future. They know my car and take care of it as if I/it was part of their family. I feel very confident in their workmanship and ability to suggest repairs without pressure, just considerate concern for my car's needs. Thank you for all you do and continue to do :)

by - Verified Customer April 02, 2017

Work was correctly and time. The owner followed up a few days later to make everything was ok. It was a big job. Very satisfied. A++

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by - Verified Customer March 30, 2017

Always top notch service

by - Verified Customer March 26, 2017

Other then the car not worked on until the day after my appointment. It went well

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by - Verified Customer March 26, 2017

Scheduled an oil change based on time but did not need with low mileage. They informed me of this so avoided unnecessary oil change.

by - Verified Customer March 26, 2017

I love the fact that they will drive and pick you up from somewhere local like Target or Sams!
That way I am able to multi task!

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by - Verified Customer March 26, 2017

I will be back.

by - Verified Customer March 17, 2017

Auto Works diagnosed failed (no lube) tie rod end at my request and quoted replacement. No pressure to perform work. Work done on time.

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by - Verified Customer March 15, 2017

Auto Works always does a fabulous job!

by - Verified Customer March 15, 2017

Great Service!

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by - Verified Customer March 14, 2017

Got appointment quickly and completed as promised. Advised on future work needed.

by - Verified Customer March 12, 2017

Done to satisfaction as always.

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by - Verified Customer March 09, 2017

Very nice staff, told me about a broken part and offered to send me an estimate by email

by - Verified Customer March 09, 2017

Great company!!

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by - Verified Customer March 07, 2017

We've been loyal Auto Works customers for more than a decade. They have always been honest and fair. They stand behind their work.

by - Verified Customer March 05, 2017

great people to work with

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by - Verified Customer March 02, 2017

The work performed was basic maintenance. They do the work right, at a fair price, and I have as much or more confidence in them as the dealer.

by - Verified Customer February 24, 2017

Transparent and only did the work that was needed.
Looked at things, as if it was their car

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by - Verified Customer February 22, 2017

excellent job

by - Verified Customer February 19, 2017

Great service, as usual. Never feel pressured & will recommend to others!

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by - Verified Customer February 15, 2017

Professional work at an appropriate price.

by - Verified Customer February 15, 2017

Always polite and do just what I ask and check to make sure all is good

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by - Verified Customer February 13, 2017

Excellent, professional service as usual.

by - Verified Customer February 12, 2017

Although it has taken several visits to do the repairs, I was told up front the reasons and what to expect.

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by - Verified Customer February 09, 2017

All went well, as usual. They're a great service provider!

by - Verified Customer February 09, 2017

The shop was awesome, I had the car dropped off via tow truck. They got to work and solved all my problems!

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by - Verified Customer February 09, 2017

Seems a tad pricey, but they seem to do good work and apparently saved us some additional expenses. Tom at the front desk is great...he is always good to work with.

by - Verified Customer February 08, 2017

Very polite people
Great service
The time frame was exemplary

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by - Verified Customer February 07, 2017

I was burning oil internally and they suggested an oil flush to clean out any sludge build up for 60 bucks. I was skeptical at first thinking it was something majorly wrong with the truck so having over 130,000 miles on it I decided to give it a shot. The truck runs smoother better gas mileage no more oil burning and it potentially saved me thousands in repairs. Thanks again auto works you have earned my trust and I now have a mechanic I can trust.

by - Verified Customer February 03, 2017

Your service is always great.

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by - Verified Customer February 02, 2017

On time repairs good

by - Verified Customer February 02, 2017

The service was excellent - Mike Mergens

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by - Verified Customer February 01, 2017

Professional, clean, attentive. They were great.

by - Verified Customer February 01, 2017

super good people. great work.

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by - Verified Customer January 30, 2017

Quality work, short wait and a good price.

by - Verified Customer January 30, 2017

My car wouldn't start the next day because it needed a battery and they didn't catch that.

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by - Verified Customer January 24, 2017

Very satisfied!

by - Verified Customer January 22, 2017

Repair time was much faster than quoted. Service was curteous and respectful.

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by - Verified Customer January 22, 2017

My Nissan Altima stalled on the road. Called Auto Works, and they had a tow trck pick me up and I was able to get back on the road quickly!

by - Verified Customer January 18, 2017

The manager Tom is very trust worthy and I depend on him.

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by - Verified Customer January 15, 2017

Sufficient.

by - Verified Customer January 12, 2017

N/A

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by - Verified Customer January 11, 2017

I have come in for complex projects and jobs that are very simple. I have never been happier and trust a car repair shop like I do with Autoworks!

by - Verified Customer January 09, 2017

Friendly and courteous, and do not force unneeded work on you. will let you know what repairs will be needed in the future.

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by - Verified Customer January 09, 2017

Very dependable, friendly business.

by - Verified Customer January 09, 2017

While on my way home from St. Cloud a few weeks ago my car broke down on 94, 4 hours from home. While waiting for a tow I talked to Wayne who was comforting and reassuring, I felt comfortable knowing my car was going to be in good hands. He kept me updated with my car. He was professional & went above & beyond! Woodbury is very lucky to have Autoworks!

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by - Verified Customer January 06, 2017

I was in for a routine oil change.

by - Verified Customer January 05, 2017

THEY ALWAYS DO A GREAT JOB ON MY LOANER CARS AND ALL OUR CUSTOMER CAR WE SEND OVER.

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by - Verified Customer January 05, 2017

I rated the 'quality of the work done' as a 3 because I don't know how to evaluate that! I've used AutoWorks for years for standard maintenance; have not needed any repairs. They are very communicative and do not pressure me to do unnecessary things (they warned me for about 3 oil changes that I'd be needing a new air filter in the near future!). The prices seem a bit higher than other places, but I feel comfortable they are being honest about what needs to be done.

by - Verified Customer January 04, 2017

As always done well and well-priced.

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by - Verified Customer December 27, 2016

My car was done on time and the staff is very friendly.

by - Verified Customer December 27, 2016

Always get good service and only required repair recommendations and at better price.

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by - Verified Customer December 25, 2016

Overall good experience

by - Verified Customer December 22, 2016

Great experience, honest answers, and easy to deal with.

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by - Verified Customer December 20, 2016

Went well

by - Verified Customer December 18, 2016

Great service

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by - Verified Customer December 13, 2016

Good work

by - Verified Customer December 11, 2016

Went in for oil change and they recommended I should change air filter and rotate tires at next oil change. A few days later I got follow up email stating it needed attention soon. I wish they would have done it at the time rather than having to make another appt. there may have been a time constraint. All in all they have been very good

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by - Verified Customer August 29, 2011

I like the shuttle service they have to take me home. They explain everything for me so that I can prioritize what I can get done now as opposed to waiting to get it fixed.

by - Verified Customer August 27, 2011

They were very knowledgeable and very friendly.

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by - Verified Customer August 26, 2011

Very friendly and they take their time to explain what needs to be done and why.

by - Verified Customer August 18, 2011

They were very professional and helpful.

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by - Verified Customer August 17, 2011

They never pressure me at all.

3 verified customers did not leave comments but provided these ratings:
by Stuart
by Scott
by Steve

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Towing

AFFILIATIONS

  • Bosch Service Network
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

Voted top mechanic, Angie's List Super Service Award, Talk of the Town Award Excellence In Customer Satisfaction.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
100
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
99
CUSTOMER AMENITIES
96

We are 100 percent behind AutoWorks's mission of preventative maintenance. "Preventing a problem before a problem occurs" is the motto of owner, Wayne Watson. Their ASE certified technicians (3 of whom are Master Technicians) are always on the lookout for potential problems that could leave you stranded if left unattended. Should a problem arise, they have the experience and diagnostic equipment to find the problem quickly, get the repairs done, and have you back on the road. AutoWorks offers a 24-month/24,000-mile parts and labor warranty on all repairs and is also open on Saturdays.


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