This is the second bad experience I've had at this AutoStream location. They gave me a promotional "VIP" coupon with two free oil changes after I bought 2 Groupon deals from them. When I used it last, they marked off both of them rather than just the one I was using. They marked it off with the date of my last oil change. Dishonest. The last bad experience left me with a missing lug nut and my air filter sticking out of the housing (noticed because my car was very loud and wouldn't drive right).