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AutoStream Car Care - Columbia

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davidaskwith@verizon.net
7248 Cradlerock Way
Columbia, MD 21045 USA
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CLOSED NOW
F
8:00am to 5:00pm
CLOSED NOW
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 5:00pm
S
8:00am to 2:00pm
W
8:00am to 5:00pm
Su
Closed
Th
8:00am to 5:00pm
Call now:
(410) 469-7124
44 Verified Reviews

Auto Repair Experience

  • Thomas Rankin, Manager
  • Established 1976
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 98 Years of Car Repair Experience
RepairPal Scorecard

The Columbia location of AutoStream Car Care has been serving the local community since 1976. This RepairPal Certified shop strives to stay on top of the latest technologies by continually attending the necessary training, their experienced crew includes an ASE certified Master Technician. This shop is well equipped to handle repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state smog inspections, as well as your scheduled maintenance needs. Repairs are covered by a limited lifetime warranty for your peace of mind. Recent customers describe this team as “professional”, “honest”, “knowledgeable”, and “accommodating”. Local shuttle service, early bird drop off, and Saturday business hours are available for you convenience.

Details

Auto Repair Experience

  • Thomas Rankin, Manager
  • Established 1976
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 98 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • ASE Blue Seal
  • iATN

Message from the Shop

We are a full service repair facility. We work on all makes and models. We offer a Lifetime Warranty on Parts and Labor (non wear items). We are a NAPA and AAA approved facility. We are ASE Blue Seal certified.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

45 Verified Reviews
5 stars
(25)
4 stars
(16)
3 stars
(1)
2 stars
(2)
1 star
(1)
by - Verified Customer February 09, 2017

Thank you so much!!! I.m very satisfied with your service..

by - Verified Customer February 09, 2017

Went for safety inspection and tire rotation. The staff were friendly and the work was good.

by - Verified Customer February 05, 2017

I came for a MD state inspection and it was done wonderfully the first time. It was done on time too.

by - Verified Customer January 22, 2017

Andrew was excellent. Great costumer service. Will come back!

by - Verified Customer January 11, 2017

Chris is the man!

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by - Verified Customer January 09, 2017

Your shop people are very friendly and upbeat they made me feel comfortable.

by - Verified Customer December 28, 2016

Excellent!

by - Verified Customer December 07, 2016

It was a good experience.

by - Verified Customer December 05, 2016

I asked that the passenger front seat be cleaned, coffee had spill. The stain still remains.

by - Verified Customer December 14, 2016

Great service, great price. Very happy with AutoStream Columbia.

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by - Verified Customer November 04, 2016

The manager was very courteous, and took the time to explain everything to me. He also indicated which repairs were urgent and which could wait, demonstrating that he isn't just looking to make a quick buck, but wanted to provide excellent customer service.

by - Verified Customer November 13, 2016

My husband and I recently moved to the area and this was my first time servicing/repairing our vehicle at this location. The alternator on our Jetta was near complete failure; coincidentally I happened to be at the adjacent Shell station attempting to get gas (as I was literally running on fumes as my battery light came on just a 10 or so minutes prior). I arrived late Friday night shortly after pumps were shut off once I began shuttering and losing electrical power. I live with in walking distance so, I left my car in the lot over night. The next morning, I visited the service when they opened and I was promptly assisted by Chris who was professional, knowledgeable, and efficient. Most importantly, Chris was honest as he was unable to promise diagnostics and completion on a Saturday as they were busy and likely could not obtain part(s). I was understanding of this as I this was an emergency so, naturally I dropped off my car with out an appointment. The manager/cashier inside the Shell station was helpful as well as he recommended a reliable cab service so, I could get to work Saturday as well as Monday. Aside from an oil change and fulfilling other minor requests I appreciated the through inspection(s) and recommendations with estimates. While I did not desire or anticipate over $800.00 in repairs, I was delighted with the excellent service which in my honest opinion is better than at many dealerships I've visited in the past. I plan on returning.

by - Verified Customer November 27, 2016

Chris was so friendly and helpful. Thanks for excellent service!

by - Verified Customer September 21, 2016

They got me in and out as discussed with thorough service and communication. It was a positive experience.

by - Verified Customer September 20, 2016

Eric and Chris and Dave are always helpful. Always pleasant. And they get things done as quickly as possible. They are great, and I have recommended them to several of my friends, all of whom have been satisfied with the service at Autostream.

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by - Verified Customer September 15, 2016

The technicians and customer service personnel exuded of professionalism and courtesy. Everyone I met at the shop were friendly, competent, and professional. The only reason why I docked a point off was because the mechanic who brought my car around did not remove the plastic bag, and other protective products, from my car when I picked it up. Not a big deal at all, and other than that my experience with AutoStream was fantastic. They are definitely one of the better auto car centers on the East Coast.

by September 13, 2016

Professional and quick service.

by - Verified Customer September 02, 2016

Work was completed quickly and completely. Future service needs were pointed out, but there was no pressure to undertake them.

by - Verified Customer September 01, 2016

Nice people, good service.

by - Verified Customer August 27, 2016

Not the fastest service, but accurate and the repair was done right.

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by - Verified Customer January 06, 2015

Great service, fair price.

by - Verified Customer January 03, 2015

The service manager is very accommodating, they honor coupons and they do great work.

by - Verified Customer January 02, 2015

It's a great place to get my car fixed.

by - Verified Customer January 02, 2015

I like the convenience.

by - Verified Customer December 24, 2014

They have very consistent service, fair pricing and top knowledge of what my car needed.

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by - Verified Customer December 23, 2014

Staff were knowledgeable and friendly. Got my car in quickly and were able to fix a problem I had been dealing with for quite some time.

by - Verified Customer December 13, 2014

The cost was extremely high. The price was twice what they had originally quoted, and I found that they had charged me for a few extra things that I didn't think were needed.

by - Verified Customer December 08, 2014

Nice guys, no complaints.

by December 04, 2014

They were very friendly, nice and they did a very good job fixing my car.

by - Verified Customer December 03, 2014

Excellent service.

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by - Verified Customer November 25, 2014

Great service. Helpful staff.

by - Verified Customer November 24, 2014

The service was great but the cost was very high for what was done.

by - Verified Customer November 20, 2014

From the moment I walked in, the service was fair and professional. The staff were genuinely concerned with doing all they could to assist me in a reasonable time frame.

by - Verified Customer November 20, 2014

The service took longer than expected and the 'service due' is coming up on my dashboard, it wasn't properly turned off.

by - Verified Customer November 14, 2014

Great and honest service, didn't charge me an arm and a leg.

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by - Verified Customer November 13, 2014

I thought that the repairs and all of their services are first rate.

by - Verified Customer November 08, 2014

The service was quick, the workers were friendly and they did all of the work they said they were going to. They even took the time to recommend repairs that were needed in the future.

by November 07, 2014

They are convenient, and their service is very good.

by - Verified Customer October 31, 2014

Excellent job.

by - Verified Customer October 30, 2014

Great service. Workers seem experienced.

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by - Verified Customer October 08, 2014

I think in general the price is high but it is Columbia. They do really good work though.

by - Verified Customer April 30, 2014

Cordial service, very good inspections, affordables repair costs and most importantly honesty from the management and service men. They all enjoy what they do and inspire thrust worthiness.

by - Verified Customer April 29, 2014

I got my oil changed and they left the oil cap off. Their excuse was " he hasn't done a oil change in a while." Car was smoking with my 3 month yr old daughter in the car. Called them they "cleaned the engine" but still smell every now and then.

by April 07, 2014

They are always friendly, fair, and professional.

by - Verified Customer March 06, 2014

Always great service.

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