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AutoStream Car Care Center

7248 Cradlerock Way, Columbia, MD 21045 Map & directions

Call Now: (410) 983-3384

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About AutoStream Car Care Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability
97
Tools & Equipment
87
Customer Service
94
Customer Conveniences
Lifetime Warranty
Parts & Labor Warranty

Assessment Summary

The Columbia location of AutoStream Car Care has been serving the local community since 1976. This RepairPal Certified shop strives to stay on top of the latest technologies by continually attending the necessary training, their experienced crew includes an ASE certified Master Technician. This shop is well equipped to handle repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state smog inspections, as well as your scheduled maintenance needs. Repairs are covered by a limited lifetime warranty for your peace of mind. Recent customers describe this team as “professional”, “honest”, “knowledgeable”, and “accommodating”. Local shuttle service, early bird drop off, and Saturday business hours are available for you convenience.

Message from the Shop

We are a full service repair facility. We work on all makes and models. We offer a Lifetime Warranty on Parts and Labor (non wear items). We are a NAPA and AAA approved facility. We are ASE Blue Seal certified.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Financing
Free Estimates Free Inspection Gas/Diesel Heated Waiting Room
Loaner Car Military Discount Open Saturday Open Weekends
Parts/Accessories Senior Discount Service Guarantee Shuttle
Wireless Internet

Customer Reviews 25 verified reviews

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AutoStream Car Care Center
Verified Customer
January 06, 2015

Great service, fair price.

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AutoStream Car Care Center
Verified Customer
January 03, 2015

The service manager is very accommodating, they honor coupons and they do great work.

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AutoStream Car Care Center
Verified Customer
January 02, 2015

I like the convenience.

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AutoStream Car Care Center
Verified Customer
January 02, 2015

It's a great place to get my car fixed.

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AutoStream Car Care Center
Verified Customer
December 24, 2014

They have very consistent service, fair pricing and top knowledge of what my car needed.

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AutoStream Car Care Center
Verified Customer
December 23, 2014

Staff were knowledgeable and friendly. Got my car in quickly and were able to fix a problem I had been dealing with for quite some time.

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AutoStream Car Care Center
Verified Customer
December 13, 2014

The cost was extremely high. The price was twice what they had originally quoted, and I found that they had charged me for a few extra things that I didn't think were needed.

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AutoStream Car Care Center
Verified Customer
December 08, 2014

Nice guys, no complaints.

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AutoStream Car Care Center
Verified Customer
December 04, 2014

They were very friendly, nice and they did a very good job fixing my car.

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AutoStream Car Care Center
Verified Customer
December 03, 2014

Excellent service.

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AutoStream Car Care Center
Verified Customer
November 25, 2014

Great service. Helpful staff.

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AutoStream Car Care Center
Verified Customer
November 24, 2014

The service was great but the cost was very high for what was done.

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AutoStream Car Care Center
Verified Customer
November 20, 2014

The service took longer than expected and the 'service due' is coming up on my dashboard, it wasn't properly turned off.

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AutoStream Car Care Center
Verified Customer
November 20, 2014

From the moment I walked in, the service was fair and professional. The staff were genuinely concerned with doing all they could to assist me in a reasonable time frame.

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AutoStream Car Care Center
Verified Customer
November 14, 2014

Great and honest service, didn't charge me an arm and a leg.

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AutoStream Car Care Center
Verified Customer
November 13, 2014

I thought that the repairs and all of their services are first rate.

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AutoStream Car Care Center
Verified Customer
November 08, 2014

The service was quick, the workers were friendly and they did all of the work they said they were going to. They even took the time to recommend repairs that were needed in the future.

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AutoStream Car Care Center
Verified Customer
November 07, 2014

They are convenient, and their service is very good.

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AutoStream Car Care Center
Verified Customer
October 31, 2014

Excellent job.

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AutoStream Car Care Center
Verified Customer
October 30, 2014

Great service. Workers seem experienced.

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AutoStream Car Care Center
Verified Customer
October 08, 2014

I think in general the price is high but it is Columbia. They do really good work though.

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AutoStream Car Care Center
Verified Customer
April 29, 2014

I got my oil changed and they left the oil cap off. Their excuse was " he hasn't done a oil change in a while." Car was smoking with my 3 month yr old daughter in the car. Called them they "cleaned the engine" but still smell every now and then.

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AutoStream Car Care Center
Verified Customer
April 07, 2014

They are always friendly, fair, and professional.

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AutoStream Car Care Center
Verified Customer
March 06, 2014

Always great service.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(410) 983-3384

Auto Repair Experience

  1. Thomas Rankin, Manager
  2. Established 1976
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technician
  5. 98 Years of Car Repair Experience