AutoStream Car Care - Baltimore

✓ RepairPal Certified
davidaskwith@verizon.net
2859 Smith Ave
Baltimore, MD 21209 USA
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07:30
17:00
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07:30
17:00
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07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
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08:00
14:00
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CLOSED
CLOSED
W
7:30am to 5:00pm
Su
Closed
Th
7:30am to 5:00pm
M
7:30am to 5:00pm
F
7:30am to 5:00pm
T
7:30am to 5:00pm
S
8:00am to 2:00pm
Call now:
(410) 983-3500
49 Verified Reviews

Auto Repair Experience

  • David Askwith, Owner
  • Established 1999
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 85 Years of Car Repair Experience
RepairPal Scorecard

The Baltimore location of AutoStream Car Care has been serving the local community since 1999. This RepairPal Certified shop strives to stay on top of the latest technologies by continually attending the necessary training, most of their experienced crew are ASE certified with the shop achieving ASE Blue Seal status. This shop is well equipped to handle repairs ranging from minor and major mechanical repairs, to check engine light diagnoses and repair, to state smog inspections, to tires and wheel alignment, as well as your scheduled maintenance needs. Repairs are covered by a limited lifetime warranty for your peace of mind. Recent customers describe this team as “professional”, “courteous”, “knowledgeable”, and “trustworthy”. Local shuttle service, early bird drop off, and Saturday business hours are available for you convenience.

Details

Auto Repair Experience

  • David Askwith, Owner
  • Established 1999
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 85 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASE Blue Seal
  • iATN

Message from the Shop

We are a full service repair facility. We work on all makes and models. We offer a Lifetime Warranty on Parts and Labor (non wear items). We are a NAPA and AAA approved facility. We are ASE Blue Seal certified.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

45 Verified Reviews
5 stars
(23)
4 stars
(18)
3 stars
(3)
2 stars
(0)
1 star
(1)
by - Verified Customer January 03, 2017

Would not hesitate to bring my car to this shop again.

by - Verified Customer January 02, 2017

I received excellent service!

by - Verified Customer January 01, 2017

Excellent shop! Great experience as a customer. Glad they itemized the details of the repair and potential work to be done.

by - Verified Customer December 19, 2016

Got what I payed for with a smile & courteous staff.

by - Verified Customer December 27, 2016

Very helpful.

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by - Verified Customer December 12, 2016

Excellent.

by - Verified Customer November 21, 2016

I came in to complete a state inspection, which is not an indication of quality of the labor performed. I would recommend the shop for the fact that the customer service was very good and they appeared to be reasonably priced in comparison to other shops in the area.

by - Verified Customer December 11, 2016

Robert and Andrew were very thorough in their explanation of what my car needed and time line. I wasn't pressured to make any decisions. Most importantly, they helped with my work schedule by dropping and picking me up from work. I would definitely recommend the shop.

by - Verified Customer December 08, 2016

Very nice shop and treated well.

by - Verified Customer December 01, 2016

Went in for a car inspection, process was very simple.

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by - Verified Customer December 05, 2016

I was very satisfied.

by - Verified Customer December 01, 2016

Good job.

by - Verified Customer November 30, 2016

Great customer service.

by - Verified Customer November 10, 2016

I trust the team at the Smith Ave-Baltimore location, they genuinely care.
They take the time to inform the customer about needed repairs.

by - Verified Customer November 21, 2016

As always, I got excellent, prompt service. I was, however, concerned over two recommended periodic services that are not in my car manual. They were a fuel system flush and replacing power steering fluid. The service desk was just following protocol by recommending them, but I felt some pressure to go along with the work. Thankfully I knew better than to have the fuel system work done. That was because my engine was damaged by a fuel system flush and had to be replaced. After that I decided to stick with what the manual recommends when it comes to the car's periodic servicing needs. Just sharing, not criticizing.

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by - Verified Customer November 06, 2016

Need a place to wait. Just a small chair or outside bench. Local shops in area are not available to just sit...have to buy a meal, etc.

by - Verified Customer November 14, 2016

They adjusted the price for me based on the price I had paid previously. Had the car ready on time.

by - Verified Customer November 24, 2016

Nice people !

by - Verified Customer November 22, 2016

The mechanic physically examined the cat converter, confirming it was in excellent condition and not the cause of the SES code. The service rep listened patiently to my car history (3 cat replacements already in 2016) and helped me decide to replace the O2 sensor. Everything's been fine. Autostream (Slade Ave) is smaller than the dealership I used to go to, but I feel comfortable interacting with the service reps, and good communication is a plus for good service. Without exception, each repair has been handled competently.

by - Verified Customer January 07, 2015

The gentleman that worked on my car and everyone in the office was courteous prompt and very honest I appreciate that.

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by - Verified Customer January 07, 2015

Prompt services. I was treated with respect.

by January 06, 2015

Good service.

by - Verified Customer January 05, 2015

I love the work they have done for me over the years.

by - Verified Customer January 05, 2015

Service was fast and people were friendly.

by January 05, 2015

Took too long for such a simple thing. They had to inspect everything else too without asking me, and it took a whole lot more time.

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by - Verified Customer January 03, 2015

I recently moved to this area and have used AutoStream a few times. They have always done a great job and are very professional.

by January 02, 2015

Service was quick and I like that I was notified by text that the car was ready.

by January 02, 2015

Hopefully, all is now in good working order. Time will tell.

by - Verified Customer December 31, 2014

They are always willing to go out of their way to help me -- I typically need a ride home after dropping my car off and a ride back to pick up my car.

by - Verified Customer December 31, 2014

I feel like I was treated fairly and given a fair price.

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by - Verified Customer December 29, 2014

This is the shop where I like doing all of my work. They are the BEST!

by December 27, 2014

They take good care of their customers, as well as the problems with their cars.

by - Verified Customer December 20, 2014

AutoStream does great work and has serviced my family's car for years.

by December 20, 2014

Customer service was very friendly and accommodating. Prices seemed a little high to me. There isn't a real waiting area if you can't drop off your car.

by - Verified Customer December 19, 2014

QUICK AND EFFICIENT SERVICE.

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by - Verified Customer December 17, 2014

I was very impressed. This was my first time using AutoStream and they did a great job for me. Price was good, the work was good and they dropped me off at home and picked me up when my car was done.

by - Verified Customer December 11, 2014

Nice customer service.

by - Verified Customer December 09, 2014

Professional and courteous service was provided in a timely manner.

by - Verified Customer December 05, 2014

The best repair shop we've ever used. We love the new loaner car program.

by - Verified Customer December 04, 2014

The service manager was great. The mechanics did the work well. Friendly and on time. I used to work there and my dad owns it. I know for a fact the mechanics and AFC certified and trustworthy.

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by - Verified Customer November 28, 2014

Excellent diagnostics and service.

by - Verified Customer November 26, 2014

They have always done an excellent job at this particular location. Excellent techs and excellent shop manager/supervisor/boss.

by - Verified Customer November 17, 2014

Friendly service - very knowledgeable and flexible to meet the needs of the customer.

by - Verified Customer November 12, 2014

They are dependable and do high quality work. Not cheap at all, but not outrageous in prices.

by November 11, 2014

I was quite satisfied with their work, and they finished very quickly.

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