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Auto Station

13209 Q Street, Omaha, NE 68137 Map & directions

Call Now: (402) 902-4949

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About Auto Station

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
93
Tools & Equipment (?)
90
Customer Service (?)
98
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Auto Station of Omaha was established in 1998 by Lance Buick. Lance is a conscientious owner who has been committed to sharing his knowledge of auto repair with his customers. This RepairPal Certified shop takes the time to make sure their customers are well informed and understand how their car works. This commitment shows in the feedback we received during our unbiased survey of their recent customers. This team is a mix of experienced industry veterans who are working along side and training the next generation of technicians. All work together to help ensure your vehicle is fixed right,the first time. Lance is not only focus on educating his customers, he also works hard to provide ongoing training opportunities for his staff to make sure they are up to date on the latest technologies. It is this commitment that makes Auto Station a great place for your and your car. The work performed here is backed by a 12-month / 12,000-mile warranty. Local shuttle service, Saturday hours, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Auto Station Complete Auto Repair & Light Truck Repair has been providing honest, quality auto repair services in Omaha, NE since 1998. As a full-service auto repair facility, Auto Station puts quality before anything else when it comes to repairing and maintaining vehicles which is why we employ Omaha's premier mechanics. Our ASE-Certified technicians have the knowledge to perform repairs on all domestic and import cars or trucks. Whether it’s your brakes, suspension, or even just a basic oil change or tire service, Auto Station will act with professionalism and efficiency to get you and your car safely back on the road as soon as possible.

Besides the perks – a free local shuttle service, free brake inspections, and complimentary 27-point inspections with all oil changes – you can drive safely knowing all parts and labor are backed up with a 12-month, 12,000 mile guarantee.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Heated Waiting Room Open Saturday Service Guarantee Shuttle
Wireless Internet

Customer Reviews 25 verified reviews

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Auto Station
Verified Customer
January 31, 2014

I have been going there for quite a few years. I trust their opinions.

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Auto Station
Verified Customer
January 31, 2014

They are very friendly and helpful. The repair was well done. They do the work quickly.

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Auto Station
Verified Customer
January 31, 2014

I was extremely satisfied with their work and what they did.

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Auto Station
Verified Customer
January 29, 2014

The service was decent. The service was fast.

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Auto Station
Verified Customer
January 24, 2014

They did a good job. They have very good customer service.

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Auto Station
Verified Customer
January 03, 2014

I've used them for over 15 years they are great people.

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Auto Station
Verified Customer
December 30, 2013

I have been a long time customer and the repairs are always of top quality and it is hard to find a good mechanic that is also honest.

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Auto Station
Verified Customer
December 30, 2013

They do very good work their prices are reasonable and I trust the guys working in the shop.

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Auto Station
Verified Customer
December 27, 2013

They always rip you off, they are not trustworthy and they break stuff and charge you for it.

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Auto Station
Verified Customer
December 27, 2013

Good customer service, fair on price, and knowledgeable about my car and the problems I had with it.

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Auto Station
Verified Customer
December 26, 2013

I like the service that they provide, they don't really return calls when they say they will but they are still good people.

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Auto Station
Verified Customer
December 26, 2013

I've done business for over 15 years, and they are highly reliable.

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Auto Station
Verified Customer
December 23, 2013

I've always had good quick service from them, but the last time I went in I think they over charged me even though I went and priced the repair before I went in.

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Auto Station
Verified Customer
December 21, 2013

I think the people are very good they are honest and did a good job.

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Auto Station
Verified Customer
December 20, 2013

Great customer service, awesome guys, and they keep proper documentation of repairs.

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Auto Station
Verified Customer
December 19, 2013

Good service at a great price.

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Auto Station
Verified Customer
December 18, 2013

They were very thorough when they inspected my vehicle, they brought me back home and picked me up the next day and my car was fixed. I did have to go back the next day because my check engine light came on, and they even drove it to make sure that the problem was corrected.

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Auto Station
Verified Customer
December 13, 2013

They were very polite and nice they got me in right away and are price friendly.

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Auto Station
Verified Customer
December 10, 2013

They were efficient. The charge was exactly what they said it would be. Extremely polite service. They fixed what needed to be done.

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Auto Station
Verified Customer
December 06, 2013

They did a pretty good job at a reasonable price.

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Auto Station
Verified Customer
December 06, 2013

I really like how friendly they are. They are very honest to fix just what needs to be fixed. I trust them.

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Auto Station
Verified Customer
December 06, 2013

They act like they are really interested in your problems and they fix them.

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3 verified customers did not leave comments but provided these ratings:

(2) by 2 verified reviewers
(1) by 1 verified reviewer
Get Directions to Auto Station
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 7:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(402) 902-4949

Auto Repair Experience

  1. Lance Buick, Owner
  2. Established 1998
  3. 5 Auto Repair Mechanics on Staff
  4. 52 Years of Car Repair Experience