It looks like a very clean and organized shop. Seem like honest people too.
For the last 6 years I've lived in WI you guys have always worked with and taken care of me I appreciate all that yall do and continue to do
Great experience again. Trusted and returning soon!
The staff is extremely professional and courteous. Scott took the time to explain in detail what was done on the car.
I brought my car to you for 2 tires and an alignment. The tech discovered some additionally needed repairs (about $1200 on top of the original quote). I went forward with these repairs and they were completed to my satisfaction. I discovered a problem with the invoice after I picked up my car and Chris was able to resolve it to my satisfaction as well. Thank you.
The guys are very thorough when diagnosing problems.
done a great job
Knowledgeable and friendly staff. When repairs are needed they explain what your options are but don't pressure you about it.
I took the car there to get a thorough road worthiness evaluation because of planned trip to TN and since my wife retired as of January 1, 2017
Very polite and answered all my questions.
Very friendly and curteous service.
I brought my truck in, without an appointment, because of a noise I was hearing. They were prompt and fixed it.
it was alright
Professional staff and excellent work
Everyone was incredibly friendly and courteous. They were very knowledgeable and helpful in my needs. They were even kind enough to let me use a loaner for the day to get to and from work. And a free bag of cookies at the end! I would definitely return and recommend their services to others.
I'll keep coming back
My other reviews were taken out. This will 2.
The star system is false.
The folks were great. I was called daily on progress. It was a difficult electrical issue that they found, repaired and even upgraded. They were awesome.
Thanks you for helping me out when I needed it.
Sara- that's why we are here. Glad we could be of service!!
Wonderful job and you will see me again
New problems with car related to one's just fixed and still trying to charge for new work
I'm sorry to hear that your vehicle is giving you issues again. We will always look the vehicle over again at no charge, and if the cause of the problems is from the recent service we performed you will never be charged for it. Period. We stand behind our work 100%. Your satisfaction is of the Utmost importance to us, please give us a call to discuss this matter further 262.334.7241- Joe
All went well.
I feel extremely comfortable taking all our cars to Chris at Auto Safety Center. I trust he always has my best interest at heart.
Thanks John, we work hard to be consistent and look out for your interests. Philippians 2:4
Respectful, professional service--they worked in my repair although their schedule was tight! True service!
This was my first using the Auto Safety center and their customer service was great.
Happy with the work performed.
Problem was explained to me very well!
Unfortunately I later learned some future work suggested was unnecessary
I'm disappointed to hear that for sure :( It is not really clear what we recommended and why it was deemed unnecessary. Was it a repair or a recommended maintenance service. Clearly as other reviews indicate we try to be as transparent as possible and share without prejudice the condition of your vehicle. I apologize if we failed to communicate to you properly.
Good job done!
As always, Chris was easy to work with, understood what I needed, and explained to me additional items that he would want me to consider taking care of in the near future in order to make sure the vehicle is performing at its maximum potential. I came in because I had a tire that was loosing air pressure consistently. He explained it would be an easy fix. However the solution did not fix the problem. The tire maintained a leak. No big deal, he offered to have the guys take another try at it. He also pointed out some other more severe issues that I was having, as well as some additional things that I would be looking at down the road. Based on that information, I made the decision to trade the vehicle, and upgraded. I will continue to do business with Auto Safety Center in the future.
We recently let go of a well loved car that had seen better days. Chris helped us understand our car choices. His advice is valuable and he offers suggestions to save money, effort and time. We have not taken all of his advice in the moment he offered it. Chris has been gracious, helpful, and honest even thru our errors. We are thankful.
Lauren, We are here to help guide you through those tough decisions when it comes to your vehicle. I'm glad you found value in Chris' advice and the time he spent going over everything.
Good oil change
Chris was very helpful and did his best to explain things to me. He was very courteous. Thank you!
I prefer going to independent auto care service centers rather than dealerships since I get better service and satisfaction with car services going to independents.
Excellent, professional, friendly service
I was very happy with the work. The tires are very nice.
Honest and professional
Everything thing was done on time and a free rental car
They were courteous and professional and most importantly honest and fair. I would definitely recommend them and will return if necessary.
After purchasing four tires of my choice I was unhappy with the road noise. I exchanged them for another set and paid only the difference. They went out of their way to make me happy.
Didn't perform any unnecessary work or charge for anything extra. Always a fair and respectable experience.
Fast and professional
Service was great! I got my oil changed and Chris was very knowledgeable in helping me pick out new tires.
Nice service shop.
They are very honest.
We had used Auto Safety Center for years, then moved away. I found myself in the area last week in need of car repair. Went to the new facility. WOW. State of the art! Everyone was friendly and helpful. I had a loaner car to use for two days which was so helpful!! Thanks for great service!!
They are very thorough at Auto Safety Center and do a good job communicating their findings. My only issue is I believe they are more expensive than many service providers and I have a sense they are looking for places for me to spend more money vs. maximizing the value provided to me.
It was the second time we had to bring or van in for the same thing.
Chris and the team have always given me the best service and advice. Their two-year warranty and courtesy car are all the reasons to pick them as my car care professionals.
Dropped vehicle off at 9:30a for a 10 o'clock, scheduled oil change. Phoned the shop at 11:45a to check on status. Was surprised to hear that the vehicle wouldn't be ready until 1p. Stopped in and spoke with Chris at 12:15p to find out if we could expedite. Unpleasant customer service from Chris -- I will not be back.
Good service. Friendly help.
Service was prompt. Staff courteous and efficient.
General 35000 mile service.
I had and oil change.
Excellent work at the quoted price.
Skilled, courteous, timely service.
Great work, explains things well and always honest and easy to work with.
Good service while I waited.
Very friendly, responsive to your needs, and open during convenient times.
Very kind...they did a great job. You can trust them.
I went in for an AC check and was told it would be around $75. My bill was over $100 for that exact service.
My oil change was done exactly the way I wanted it done.
I had my brakes repaired.
I had a scheduled oil change appt early in the day. Dropped off my car, and had a friend pick me up. I was told it would take an hour. This was not even close to accurate. Because of this I was unable to pick my children up from school, I could not get back into my own house because I did not have my house keys as they were attached to my car keys. I was very upset that I was without my car for 5 hours for a simple oil change that I actually had an appointment for. My entire day was inconvenienced because of the lack of service I received while trying to get an oil change. I will not be back.
They're simply the best!
Oil change and tire rotation.