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Auto Safety Center

✓ RepairPal Certified
service@autosafetycenterwb.com
3700 W Washington St
West Bend, WI 53095 USA
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CLOSED NOW
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8:00am to 5:00pm
CLOSED NOW
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8:00am to 5:00pm
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8:00am to 5:00pm
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8:00am to 5:00pm
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8:00am to 5:00pm
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8:00am to 2:00pm
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8:00am to 5:00pm
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Closed
Call now:
(262) 421-4639
57 Verified Reviews

Auto Repair Experience

  • Joe Valind, Owner
  • Established 2005
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 27 Years of Car Repair Experience
RepairPal Scorecard

Auto Safety Center was established in 2005 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team that includes an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile NATIONWIDE warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “knowledgeable”, “courteous”, and “excellent”. A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.

-Ask them about their new 3-year NATIONWIDE WARRANTY-

Details

Auto Repair Experience

  • Joe Valind, Owner
  • Established 2005
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 27 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Open Saturday
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASA
  • Bosch Service Network
  • NAPA

Message from the Shop

Auto Safety Center's reputation is build upon what we “do” - not what we “claim” to do. We take a professional approach towards our work and a personal responsibility for our customer's satisfaction. Our business is auto repairs but our focus is the people we serve. We understand the meaning of “service” and are committed to developing long customer relationships. 45+ years of success is a testament of how we treat our customers at Auto Safety Center.

We believe our role is to inspect, estimate, consult, and repair your vehicle based on honesty and integrity. The key element is consultation. We provide information to assist you in making decisions; a professional assessment and clearly explained options that fit your needs... and your budget.

Makes We Serve

  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

56 Verified Reviews
5 stars
(25)
4 stars
(24)
3 stars
(1)
2 stars
(2)
1 star
(4)
by - Verified Customer January 23, 2017

My other reviews were taken out. This will 2.
The star system is false.

by - Verified Customer January 26, 2017

I'll keep coming back

by - Verified Customer January 26, 2017

Everyone was incredibly friendly and courteous. They were very knowledgeable and helpful in my needs. They were even kind enough to let me use a loaner for the day to get to and from work. And a free bag of cookies at the end! I would definitely return and recommend their services to others.

by - Verified Customer January 19, 2017

The folks were great. I was called daily on progress. It was a difficult electrical issue that they found, repaired and even upgraded. They were awesome.

by - Verified Customer January 10, 2017

Thanks you for helping me out when I needed it.

Reply from Auto Safety Center – by AutoSafetyCenter February 06, 2017

Sara- that's why we are here. Glad we could be of service!!

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by - Verified Customer January 06, 2017

Wonderful job and you will see me again

by - Verified Customer January 03, 2017

New problems with car related to one's just fixed and still trying to charge for new work

Reply from Auto Safety Center – by AutoSafetyCenter February 06, 2017

Hi Daniel,

I'm sorry to hear that your vehicle is giving you issues again. We will always look the vehicle over again at no charge, and if the cause of the problems is from the recent service we performed you will never be charged for it. Period. We stand behind our work 100%. Your satisfaction is of the Utmost importance to us, please give us a call to discuss this matter further 262.334.7241- Joe

by - Verified Customer December 26, 2016

All went well.

by - Verified Customer December 11, 2016

Unfortunately I later learned some future work suggested was unnecessary

Reply from Auto Safety Center – by AutoSafetyCenter February 06, 2017

Hi Paul,
I'm disappointed to hear that for sure :( It is not really clear what we recommended and why it was deemed unnecessary. Was it a repair or a recommended maintenance service. Clearly as other reviews indicate we try to be as transparent as possible and share without prejudice the condition of your vehicle. I apologize if we failed to communicate to you properly.

by - Verified Customer December 19, 2016

Trusted shop

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by - Verified Customer December 16, 2016

Respectful, professional service--they worked in my repair although their schedule was tight! True service!

by - Verified Customer December 15, 2016

This was my first using the Auto Safety center and their customer service was great.

by - Verified Customer December 15, 2016

Happy with the work performed.

by - Verified Customer December 21, 2016

I feel extremely comfortable taking all our cars to Chris at Auto Safety Center. I trust he always has my best interest at heart.

Reply from Auto Safety Center – by AutoSafetyCenter February 06, 2017

Thanks John, we work hard to be consistent and look out for your interests. Philippians 2:4

by - Verified Customer December 12, 2016

Problem was explained to me very well!

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by - Verified Customer December 01, 2016

Good job done!

by - Verified Customer November 30, 2016

We recently let go of a well loved car that had seen better days. Chris helped us understand our car choices. His advice is valuable and he offers suggestions to save money, effort and time. We have not taken all of his advice in the moment he offered it. Chris has been gracious, helpful, and honest even thru our errors. We are thankful.

Reply from Auto Safety Center – by AutoSafetyCenter February 06, 2017

Lauren, We are here to help guide you through those tough decisions when it comes to your vehicle. I'm glad you found value in Chris' advice and the time he spent going over everything.

by - Verified Customer November 29, 2016

Good oil change

by - Verified Customer November 30, 2016

As always, Chris was easy to work with, understood what I needed, and explained to me additional items that he would want me to consider taking care of in the near future in order to make sure the vehicle is performing at its maximum potential. I came in because I had a tire that was loosing air pressure consistently. He explained it would be an easy fix. However the solution did not fix the problem. The tire maintained a leak. No big deal, he offered to have the guys take another try at it. He also pointed out some other more severe issues that I was having, as well as some additional things that I would be looking at down the road. Based on that information, I made the decision to trade the vehicle, and upgraded. I will continue to do business with Auto Safety Center in the future.

by - Verified Customer November 17, 2016

They were courteous and professional and most importantly honest and fair. I would definitely recommend them and will return if necessary.

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by - Verified Customer November 21, 2016

Everything thing was done on time and a free rental car

by - Verified Customer November 28, 2016

I prefer going to independent auto care service centers rather than dealerships since I get better service and satisfaction with car services going to independents.

by - Verified Customer November 28, 2016

Chris was very helpful and did his best to explain things to me. He was very courteous. Thank you!

by - Verified Customer November 21, 2016

Honest and professional

by - Verified Customer November 02, 2016

Fast and professional

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by - Verified Customer November 04, 2016

Didn't perform any unnecessary work or charge for anything extra. Always a fair and respectable experience.

by - Verified Customer November 14, 2016

After purchasing four tires of my choice I was unhappy with the road noise. I exchanged them for another set and paid only the difference. They went out of their way to make me happy.

by - Verified Customer November 22, 2016

I was very happy with the work. The tires are very nice.

by - Verified Customer November 22, 2016

Excellent, professional, friendly service

by - Verified Customer September 17, 2016

Excellent service.

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by - Verified Customer September 17, 2016

Service was great! I got my oil changed and Chris was very knowledgeable in helping me pick out new tires.

by - Verified Customer September 16, 2016

Nice service shop.

by September 14, 2016

They are very honest.

by - Verified Customer September 14, 2016

We had used Auto Safety Center for years, then moved away. I found myself in the area last week in need of car repair. Went to the new facility. WOW. State of the art! Everyone was friendly and helpful. I had a loaner car to use for two days which was so helpful!! Thanks for great service!!

by - Verified Customer September 14, 2016

They are very thorough at Auto Safety Center and do a good job communicating their findings. My only issue is I believe they are more expensive than many service providers and I have a sense they are looking for places for me to spend more money vs. maximizing the value provided to me.

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by - Verified Customer September 12, 2016

It was the second time we had to bring or van in for the same thing.

by - Verified Customer September 10, 2016

Very good.

by - Verified Customer September 07, 2016

Chris and the team have always given me the best service and advice. Their two-year warranty and courtesy car are all the reasons to pick them as my car care professionals.

by - Verified Customer September 06, 2016

Dropped vehicle off at 9:30a for a 10 o'clock, scheduled oil change. Phoned the shop at 11:45a to check on status. Was surprised to hear that the vehicle wouldn't be ready until 1p. Stopped in and spoke with Chris at 12:15p to find out if we could expedite. Unpleasant customer service from Chris -- I will not be back.

by September 02, 2016

Good service. Friendly help.

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by September 01, 2016

Service was prompt. Staff courteous and efficient.

by - Verified Customer August 19, 2016

I had and oil change.

by - Verified Customer August 19, 2016

General 35000 mile service.

by - Verified Customer August 18, 2016

Excellent work at the quoted price.

by - Verified Customer August 17, 2016

Skilled, courteous, timely service.

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by - Verified Customer August 04, 2016

Great work, explains things well and always honest and easy to work with.

by - Verified Customer August 03, 2016

Good service while I waited.

by - Verified Customer July 26, 2016

Very friendly, responsive to your needs, and open during convenient times.

by - Verified Customer June 23, 2016

Very kind...they did a great job. You can trust them.

by - Verified Customer June 18, 2016

I went in for an AC check and was told it would be around $75. My bill was over $100 for that exact service.

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by - Verified Customer May 20, 2016

My oil change was done exactly the way I wanted it done.

by - Verified Customer May 16, 2016

I had my brakes repaired.

by - Verified Customer May 12, 2016

I had a scheduled oil change appt early in the day. Dropped off my car, and had a friend pick me up. I was told it would take an hour. This was not even close to accurate. Because of this I was unable to pick my children up from school, I could not get back into my own house because I did not have my house keys as they were attached to my car keys. I was very upset that I was without my car for 5 hours for a simple oil change that I actually had an appointment for. My entire day was inconvenienced because of the lack of service I received while trying to get an oil change. I will not be back.

by - Verified Customer May 04, 2016

Nice work.

by - Verified Customer May 03, 2016

They're simply the best!

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by - Verified Customer April 02, 2016

Oil change and tire rotation.

1 verified customer did not leave comments but provided this rating:
by Karen
Coupons

Get Acquainted Offer

Auto Safety Center
3700 W Washington St
West Bend, WI 53095

Details

$25 OFF Any service or repair of $150 or more. $50 OFF Any Service or Repair of $300 or More. $100 OFF Any Service or Repair of $850 or More.

Can not be combined with any other discounts. Excludes Tire and Battery Sales

RepairPal Certified logo

Expiration Date:

03/31/2017

Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #180

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