Auto One Complete Car Care

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service@autoone-tx.com
2601 S Interstate 35 #A-100
Round Rock, TX 78664 USA
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CLOSED NOW
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7:30am to 6:00pm
CLOSED NOW
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7:30am to 6:00pm
T
7:30am to 6:00pm
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8:00am to 6:00pm
W
7:30am to 6:00pm
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
Call now:
(512) 271-4245
106 Verified Reviews

Auto Repair Experience

  • Brad Updegraff, Manager
  • Established 2014
  • 2 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience
RepairPal Scorecard

Auto One Complete Car Care has been serving the community of Round Rock and the surrounding area since 2014. In this time they have developed a loyal following satisfied customers who described this shop to us as: "friendly”, “courteous”, “honest”, “knowledgeable” and "professional". This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to emissions testing, check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Brad Updegraff, Manager
  • Established 2014
  • 2 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • NAPA
  • iATN

Message from the Shop

Austin, North Austin, Pflugerville, Round Rock, and the surrounding areas. The quality ASE certified technicians at Auto One Complete Car Care employ today's latest automotive technology and are equipped to handle all major and minor repairs, as well as complete maintenance on all foreign and domestic vehicles.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

106 Verified Reviews
by - Verified Customer September 26, 2016

Very friendly and eager to help staff. Took care of me immediately. Exceeded my expectations. Made me feel good about deciding to use them for my future service needs.

by - Verified Customer September 24, 2016

All service experiences at this shop has been fast, efficient, and thorough.

by - Verified Customer September 24, 2016

Great service - dropped off the car on Friday night, car was ready before lunch on Saturday.

by - Verified Customer September 24, 2016

They fixed the noise the my car. Wonderful!

by - Verified Customer September 22, 2016

Friendly and very thorough with explanations when asked.

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by - Verified Customer September 22, 2016

People were extremely friendly, professional, and helpful. The service was also completed very quickly.

by - Verified Customer September 20, 2016

The staff was friendly and helpful.

by - Verified Customer September 17, 2016

Very friendly staff. My brakes were fixed to my satisfaction.

by - Verified Customer September 16, 2016

Excellent, honest service!

by - Verified Customer September 16, 2016

Everything was explained to me in detail on what all needed to be done. I was also told about things that will need to be done in the future.

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by - Verified Customer September 15, 2016

Employees were knowledgeable and courteous.

by - Verified Customer September 13, 2016

Fast service, good job!

by - Verified Customer September 10, 2016

Extremely friendly and helpful staff. Told me exactly what was needed for my service and offered non-pushy suggestions (which I took) of extra available services that could be done to better improve performance.

by - Verified Customer August 11, 2016

As always, outstanding service.

by - Verified Customer August 10, 2016

I've used Auto One and various Dave's shops. The staff are always friendly and straight forward. I trust the my car is being repaired correctly, I'm being charged a fair price and I'm not being sold on something I don't need.

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by - Verified Customer August 08, 2016

Very fast service.

by - Verified Customer August 02, 2016

The employees were very helpful especially Nathan. He made every effort to try and assist us with our car problem. We were very pleased with the outcome.

by - Verified Customer August 02, 2016

As a single female going into a auto shop to get my car fixed is usually not a great experience. But all of the staff working there make the experience one of honesty and forthrightness. I recommend this shop to any lady who feels intimidated by the process.

by - Verified Customer July 28, 2016

Pleasant. A bit expensive, but excellent customer service.

by - Verified Customer July 28, 2016

Friendly service

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by - Verified Customer July 08, 2016

Friendly as always. Quick and professional service.

by - Verified Customer July 07, 2016

Very helpful staff completed requested work in a timely manner

by - Verified Customer July 06, 2016

Excellent Friendly Helpful Service

by - Verified Customer July 02, 2016

Service was done in a timely manner and fixed as described

by - Verified Customer June 30, 2016

Super friendly and respectful and reasonable

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by - Verified Customer June 30, 2016

People willing to go the extra mile to ensure you are taken care of.

by - Verified Customer June 29, 2016

Great customer service with integrity. They don't try to sell you what you don't need. In fact, I thought I still needed a tune-up and when I called to schedule it, the rep told me I had already done it! I appreciate the honesty which is too rare in the auto repair business.

by - Verified Customer June 28, 2016

honest work

by - Verified Customer June 27, 2016

I wish I knew the names of the gentlemen handling my vehicle. They were fast, efficient, and no bs.

by - Verified Customer June 27, 2016

Good and fast service. Convenient ways of booking appointments. Contacted Autoone via yelp and they were quick to help get a quote for the service I needed.

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by - Verified Customer June 27, 2016

Customer service was on point and very dedicated to making sure the issue is resolved.

by - Verified Customer June 24, 2016

Auto One is the only place that I will take my cars. They are very professional, and most importantly they are honest. I never have to worry that they are charging me for work that was not done, or that they are selling me repairs that are not necessary.

by - Verified Customer June 24, 2016

Fast friendly service

by - Verified Customer June 24, 2016

Everything went great very fast service, right up until i paid for the service the associate never gave me back my car insurance papers. I didn't remember till a few hours later. I called and was told they couldn't find it.

by - Verified Customer June 04, 2016

Very professional and friendly!

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by - Verified Customer June 03, 2016

Really professional and honest.

by - Verified Customer June 03, 2016

I will never go elsewhere. I'm moving about 25 min away and I will still make the drive for any of my car needs. The guys are super honest and friendly and professional.

by - Verified Customer June 02, 2016

Quick and efficient.

by - Verified Customer June 02, 2016

Everyone was very helpful and went above going above and beyond. With my closest family member being 200 miles away, it can be hard getting car work done. dealing with car repairs are hard enough without having to be stranded. These guys did everything I asked and more. I'm referring y'all to all of my first responder coworkers.

by - Verified Customer June 02, 2016

I had a difficult need due to an accident I had a headlight assembly that was broken of my car to where I couldn't pass inspection. It didn't look like a simple fix, but they were able to do it and quickly due to their experienced and easy to work with staff!

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by - Verified Customer May 31, 2016

Everything went really well and very quickly. No heavy up sells. It was great.

by May 31, 2016

Fast service.

by - Verified Customer May 28, 2016

great service

by - Verified Customer May 26, 2016

Amazing!

by - Verified Customer May 26, 2016

Friendly staff, quality work.

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by - Verified Customer May 25, 2016

Had 60K scheduled maintenance on 2010 Nissan Altima. I needed new shocks and struts and was very satisfied with the service. I work less than a mile from the shop and received ride to and from work, which is very convenient and service completed by the end of day. What's not to like. :-)

by - Verified Customer May 24, 2016

Great service

by - Verified Customer May 24, 2016

They are very knowledgeable and I would recommend them to any one.

by - Verified Customer May 23, 2016

Polite, friendly.

by - Verified Customer May 21, 2016

Compared to the experience I've had elsewhere, this shop not only accepted me as a walk in with no wait, but I was in and out of there in less than 20 min (state inspection only on this trip). It was also cheaper than I've had elsewhere, so it was great on all counts.

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by - Verified Customer April 29, 2016

Friendly, fast, reliable service with zero hassles. This place is fantastic!

by - Verified Customer April 29, 2016

Personable staff ..willing to make sure you're satisfied.

by - Verified Customer April 29, 2016

Great place. They always keep me informed while my vehicle is there. I have never felt that they are trying to sell me something I don't need.

by - Verified Customer April 28, 2016

Great service and friendly, honest folks!

by April 28, 2016

I had no issues.

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by April 28, 2016

Good service, friendly staff, the most important thing was that I didn't feel they are trying to cheat us to get more money.

by April 27, 2016

I was very comfortable with the people there. The oil change was done in the time frame designated. The people were very nice and patient.

by - Verified Customer April 27, 2016

I was almost over charged for the parts but this was caught by the other service rep.

by - Verified Customer April 26, 2016

Very fast service. Honest and knowledgeable. They made me feel like I was the only customer in there. Affordable price and even gave me a 20% discount for being a first time customer when they didn't have to. I will definitely be back!

by - Verified Customer April 25, 2016

They were thorough, knowledgeable, completed the work quickly & offered a 2 year 24,000 mile warranty on all of the work done.

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by - Verified Customer April 25, 2016

Always top notch!

by - Verified Customer April 25, 2016

Friendly service.

by - Verified Customer April 23, 2016

Fast and no b.s. Great staff.

by - Verified Customer April 23, 2016

Awesome. They're are quick and convenient. Always great service.

by - Verified Customer April 23, 2016

I enjoyed their honesty.

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by - Verified Customer April 22, 2016

They're quick and friendly!

by - Verified Customer April 22, 2016

They were able to accept my oil change as a walk in without an appointment. The service was extremely quick and proficient. The staff was super friendly and answered all of my questions. I will definitely continue to get my oil change here!

by - Verified Customer April 22, 2016

The guys were courteous and knew what they were doing.

by - Verified Customer March 26, 2016

I walked in with no appointment and was out within an hour.

by - Verified Customer March 25, 2016

This auto shop is the best alternative to the dealership I've found. Honest recommendations and great communication!

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by - Verified Customer March 25, 2016

Friendly service and good price.

by - Verified Customer March 23, 2016

It was good service.

by - Verified Customer March 22, 2016

Always a good experience, they never try to sell work that's not needed, while still letting me know what they recommend for future visits.

by - Verified Customer March 21, 2016

The guys are very friendly and I believe they are trustworthy. Plus they did a great job.

by - Verified Customer March 21, 2016

Fast reliable service at a good price and very trustworthy.

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by - Verified Customer March 21, 2016

The service was done quicker than promised.

by March 19, 2016

Between this management and the new the staff they have always treated me fairly and explained what the issues were with the car. I was provided with a car rental while car was being repaired.

by - Verified Customer March 18, 2016

You completed a great job and have friendly service.

by - Verified Customer March 17, 2016

This is a reputable shop that is willing to work with you & your needs.

by - Verified Customer March 25, 2015

They have excellent customer service and are friendly. The follow up; information is provided via the internet, as far as what needs to be done, when it's done, is sent in an email. They provide a loner vehicle.

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by - Verified Customer March 25, 2015

They were extreamly courteous and very helpful! They got me in at a timely fashion. They did a great job at removing stickers and cleaning up after their work leaving the car in a cleaner and better condition than when I brought it in!

by - Verified Customer March 25, 2015

They diagnose everything clearly, and they always explain their findings.

by - Verified Customer March 25, 2015

The service is friendly and fast. I trusted the feedback I got about car service from other customers.

by - Verified Customer March 25, 2015

They lack in communication. The person at the front desk could have been nicer. The work they did was nice but I had to call them in order to make sure that my car was ready. The prices are pretty good and everything else is fine.

by - Verified Customer March 24, 2015

They are really nice. They have a system, so they know what's going on at all times. They are very informative and understanding. They are letting me do a payment plan. It was just a great experience!

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by - Verified Customer March 24, 2015

They have a very nice personnel, they took care of the problems with my car and fixed them and they also fixed some other issues going on with my car which they didn't have to. They asked before they did fix the problems them. At no cost to me.

by March 23, 2015

They diagnosed issues I wasn't aware of and sent it in an email which was very convenient. I was able to get my car in and fixed. They have excellent customer service, they did a great job on the car and it wasn't super expensive either, it was a good price. Questions are answered promptly without hesitation.

by March 22, 2015

The lady at the front desk was very nice. She was very sweet. However, when I drove off I noticed that the mechanic forgot to screw in the lug nuts and my tire almost fell off. I wouldn't recommend them for that but, as far as the service and the office, that was good except for the fact that the mechanic screwed up and that had nothing to do with the front desk.

by - Verified Customer March 19, 2015

They were really fast. I went in to get an inspection done, the facility was clean and they had wifi so I could get my work done while they fixed the vehicle.

by - Verified Customer March 18, 2015

For a local shop in this area it is very clean. Overall they explained what the problem was and what needed to happen. They didn't pressure me to do anything. There was no difficulty with the assessment, as far as supply though they had difficulty supplying me with materials. I wouldn't blame them for that though. As far as rating I would say if you could find better go ahead and find it but if you are short for time Auto Complete would probably be able to help you.

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by March 15, 2015

They were nice to me when I first came in with a non revenue problem and they helped me with that. Since they were across my work I went to them and let them get some revenue from me.

by - Verified Customer March 13, 2015

They have always had good customer service. My oil filter was never installed. I had to wait for O'Reilly's to have it arrive but once it got here it was done on time.

by - Verified Customer March 12, 2015

They were very nice, and they did everything that needed to be done. They gave me a quote on some work that needs to be done that was higher than I expected, but they told me that if I waited until April they are going to have a promotion going. They said that everyone will get a 15% discount on all services provided.

by March 09, 2015

They did good work, they are honest and I liked all of the work they did. They were very helpful and I really appreciated that.

by - Verified Customer March 06, 2015

The service of the staff was great and knowledgeable.

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by - Verified Customer March 06, 2015

They were quick and professional, it was an easy process.

by - Verified Customer March 05, 2015

I trust them and they are really honest. They get the work done quickly and I know I don't have to worry about the work they have done.

by - Verified Customer March 04, 2015

They overcame my objection, and they fixed the issue in a reasonable amount of time. They were professional, courteous and they had direct access to a rental car for me to use until they were finished.

by - Verified Customer March 02, 2015

I went in and they got me right in, they diagnosed the issue quickly and they did the work at a reasonable price. I am very satisfied with their work.

by March 02, 2015

Excellent service, it did not take much time and a very friendly staff.

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by March 01, 2015

The cost was too high.

by - Verified Customer February 27, 2015

The customer service was incredible, they were efficient and they were able to help me in every way they could.

by - Verified Customer February 26, 2015

They handled my inspection very quickly. Their location may not be for everyone.

by - Verified Customer February 20, 2015

They are courteous, they fix my car quickly and they keep me posted on everything going on with my vehicle.

2 verified customers did not leave comments but provided these ratings:
by Jonathan
by 1 verified reviewer
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