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AutoNation Ford Katy

(281) 206-0351

20777 Katy Freeway, Katy, TX 77450

Overall Score

Hours of Operation

Mon - Fri:7:00am to 7:00pm
Sat:7:00am to 4:00pm
Sun:CLOSED

Message from the Shop

We feature Certified Technicians and state-of-the art diagnostic & repair equipment 

Auto Makes We Service

Ford Lincoln Mercury

Specialties

Oil Change & Lube Service & Repair Transmission Repair

Amenities

Financing Open Saturday Parts/Accessories

Customer Reviews (1 review)

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AutoNation Ford Katy
March 11, 2009

I haven't been back in a year. I took my car in - just for a service - and since I had a baby with me, opted to take the courtesy bus home. Two people promised me I would get my car back for the school run. I had to call them through the afternoon (each time it was "being worked on now") and finally near school run time asked them to send the bus to get me. When I arrived the car was parked out front. I asked if I needed to pay and I was told "oh! we never did the service!" Waste of a day and when I tried complaining to the manager he just looked at me and tried to tell me they were busy.
Work I have had done there in the past I have suspected has been oversold.

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