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Auto Medics of Shelby

✓ RepairPal Certified
5100 Auburn Rd
Shelby Charter Township, MI 48317 USA
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18:00
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OPEN NOW
M
8:00am to 6:00pm
OPEN NOW
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
Closed
W
8:00am to 6:00pm
Su
Closed
Call now:
(586) 789-9642
72 Verified Reviews

Auto Repair Experience

  • Atheel Goriee, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 39 Years of Car Repair Experience
RepairPal Scorecard

Auto Medics of Shelby was established in 1999 and has been providing the local area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “friendly”, “courteous”, and “honest”. A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Atheel Goriee, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 39 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • NAPA

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

71 Verified Reviews
5 stars
(42)
4 stars
(12)
3 stars
(5)
2 stars
(3)
1 star
(9)
by - Verified Customer January 09, 2017

The young lady desk amazing very professional.

by - Verified Customer December 21, 2016

Over charged, over promised, mechanic was not up to the job.

by - Verified Customer December 19, 2016

Very nice people work there.

by - Verified Customer December 28, 2016

In the past when I had taken the car in for an oil change I would get a phone call mid day suggesting an additional $200-$400 worth of repairs. In most cases these repairs were not even necessary, but I did feel a lot of pressure to get the repairs done. I'm glad to say that this time, there was no such phone call, and it was very refreshing to only pay for what you were taking the car in for initially.

by - Verified Customer December 25, 2016

Very professional all around, good quality repairs with a friendly environment.

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by - Verified Customer December 18, 2016

Great service.

by - Verified Customer December 22, 2016

Very thorough service.

by - Verified Customer December 13, 2016

1st snow fall of the season, took my Land Rover to them after an accident. I didn't know what to expect. This place and the employees there were so friendly. It took away any uneasy feelings I had. The professionalism was top notch and very on point. I left feeling like I had been a customers for years and a part of the Auto Medic of Shelby Family. I would definitely recommend them to any and everyone. Not often these days that you find this type of extremely friendly atmosphere, great customers service, and professionalism in one spot. Thank you!

by - Verified Customer December 15, 2016

I was very impressed with the quality of service, and the ability to take a large payment on a plan, as I needed a large amount of work done.

by - Verified Customer December 15, 2016

Love this place.

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by - Verified Customer December 12, 2016

Friendly and accommodating.

by - Verified Customer December 07, 2016

Always a pleasure. I trust that I am guided properly. Customer service is top notch!

by - Verified Customer December 08, 2016

Staff is customer oriented and the repair staff are skilled. Excellent customer service.

by - Verified Customer December 06, 2016

Overall my first experience here was great.

by - Verified Customer December 04, 2016

Quality work, very fast work, best customer service anywhere bar none. Price is a little higher than some other places, but the quality, speed and service are worth it.

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by - Verified Customer November 09, 2016

Best communication ever by people who care. I like the place, the coffee, the service and the people.

by - Verified Customer December 01, 2016

They did everything right. I'll use them again.

by - Verified Customer November 16, 2016

Very satisfying experience. Friendly staff and atmosphere.

by - Verified Customer November 15, 2016

It was good, took a little longer than expected and they don't seem to update you on the progress. Overall very satisfied.

by - Verified Customer November 10, 2016

Thanks for the good service.

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by - Verified Customer November 09, 2016

Very pleasant experience.

by - Verified Customer November 03, 2016

Originally this shop was my favorite, it was the gem out of all other repair shops I found- and it's walking distance from home. This last visit has left me completely unsatisfied. The main problem I explained to Auto Medics was not even fixed, although I've given this company well over $2,000 in the last two years. Additionally, I didn't get my car back until 4 days later. I never received a call, I ALWAYS had to call them. Every time I called, I would get a 'we'll call you back' and then no one called back! The kicker is when they told me they left my car outside Friday night with keys under the mat, ready to go, and then I get there and my car is locked up in a garage! I missed work the next day. :-) thanks. Didn't get it back until after the weekend was over, on Monday morning. I'd bet money on me never coming back here. Quite the let down to be honest with you. Now don't get me wrong, everyone there has been nothing but polite. Especially the receptionist, Leijla. Very helpful, sweet and honest. So it's not her fault. I'm just baffled.

by - Verified Customer November 13, 2016

Everyone throughout the process was excellent. Wonderful that the procedure was explained, and the most expensive option was not the first or only option.

by September 23, 2016

GREAT!

by - Verified Customer September 22, 2016

Very satisfied on the service that I received at Auto Medics of Shelby. I was treated extremely well by all of their staff and I would definitely take my car back there for repairs in the future.

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by - Verified Customer September 20, 2016

Friendly and respectful service. Explained the process, and did a good job.

by - Verified Customer September 16, 2016

Extremely professional service.

by - Verified Customer September 14, 2016

Quick, helpful.

by - Verified Customer September 14, 2016

I feel frustrated. I was told that my breaks would be taken care of and they are still squeaking to this day. I was greatful that they found a problem w/ my tie rods.

by - Verified Customer September 13, 2016

The shop went out of their way to diagnose and fix issues with my vehicle in an expedient manner.

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by - Verified Customer September 12, 2016

Great job done.

by - Verified Customer September 09, 2016

I was very pleased with there willingness to explain everything and categorize things as "must do's" and "can wait's"

by - Verified Customer September 09, 2016

People were great; very nice and polite, but my repairs were over-priced. Two other shops said that they charged less than half of what I paid here for the same repairs. If it were not an emergency I would not have gone here. I regret that I had no choice.

by - Verified Customer September 07, 2016

Great experience !

by - Verified Customer September 07, 2016

Good owner.

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by - Verified Customer September 07, 2016

They are friendly, have loaners, and do good work. The only thing I don't like is their pricing. Charge me for labor but don't blow up the price of parts by 200%

by - Verified Customer September 06, 2016

On time.
perfect work.
listened to my concerns .

by - Verified Customer September 02, 2016

This was an unreal experience to say the least. This was my second visit and I was treated like I have gone to them a dozen times ! Lejla was so unbelievably helpful throughout the whole process, she was amazing ! I got multiple calls with updates as to what they found while I had it in and the time frame to get it fixed up. I can't say enough good things about the team, they made sure I knew I made the right choice. I won't be going anywhere else !!!

by - Verified Customer September 02, 2016

First time experience. Ok!!

by - Verified Customer August 31, 2016

Great service as usual. We had a lot of things wrong with the car, they always break it down on immediate needs and items to keep in mind for the future, putting any safety issues as the first items to fix. From the owner to the technicians and everyone in between you'll get great customer service and great repair work competed at AutoMedics.

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by - Verified Customer August 31, 2016

Great.

by - Verified Customer August 30, 2016

Diagnosed my problem with my 2006 impala fast and correctly.

by August 26, 2016

It was my favorite 1st time there, I came in for a wheel alignment and turns out I needed a wheel barring. I don't think my wheels are perfectly aligned but I haven't had a free moment to make it back to get it fixed.

by - Verified Customer September 06, 2015

They're honest and they do a good job. They diagnose the problem right away. Unlike other places they don't try to fix something that doesn't need to be fixed.

by September 06, 2015

I was happy with the service. It was timely. They offered me a rental vehicle if I needed one.

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by - Verified Customer September 04, 2015

They did a pretty good job. They seem to always try to explain why I am getting a good deal. They just need to stop explaining every time I go in there and trying to sell me things for the 10th time. Just give me a good deal and fix my car. Other then that they do good work and very friendly.

by September 04, 2015

They seem like they did a thorough job, I was really unsure of this shop because of the fact that I didn't fully trust them, but in the end everything seems to be working fine.

by - Verified Customer September 02, 2015

They are best hands down

by September 01, 2015

False estimates were given. I had my car rechecked at two different places and they were able to fix my car for $20 instead of $1000+ estimate that was given by Auto Medics

by August 30, 2015

They don't mess around about what they have to do. They don't add stuff on to bring up the bill. They just fix what needs to be fixed.

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by - Verified Customer August 29, 2015

I've spent a lot of money with them. I've been going there for years. The work lately has been poor quality. The price is going up.

by August 28, 2015

We had our vehicle serviced there and it was fine. My daughter had her car serviced and it was not fine. We don't know what happened. They had problems. We don't know if they put in the wrong oil or what. They drove it up north and had real problems.

by - Verified Customer August 27, 2015

So far they seem credible, still testing.

by - Verified Customer August 25, 2015

I have never gone to another repair shop that was nearly as thorough or as friendly.

by - Verified Customer August 25, 2015

They're good. They do what they say.

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by - Verified Customer August 22, 2015

There were many things I liked - incredible customer service, friendliness, attentiveness to customers - but I had serious issues with their estimates, and with the timeliness of completing the repairs, and not communicating a delay that almost caused me to miss an important obligation.

by - Verified Customer August 14, 2015

Super friendly courteous service!

by - Verified Customer August 12, 2015

Excellent Service

by August 03, 2015

Simple......they are courteous, friendly and do good work.

by - Verified Customer August 02, 2015

Would probably never have gone here if it weren't for the referral from discount tire after I had purchased new tires earlier in the day but I'm so glad I did. Friendly staff, efficient and affordable. I was really impressed.

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by August 01, 2015

Too pricey

by July 28, 2015

Great service

by - Verified Customer July 18, 2015

I like the service there.

by July 12, 2015

Unethical

by July 07, 2015

The prices are too high.

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by June 21, 2015

They are thorough and do a great job

by - Verified Customer June 19, 2015

knowledgeable, fast, friendly

by - Verified Customer June 14, 2015

They said "it shouldn't take longer then an hour, but just to be conservative 2 hours at the absolute most" but it took over 6. They said that I would be the first car looked at that day, I dropped it off before they opened. I called at 10:00 to see how things were going and they hadn't even looked at it yet. My time is valuable and they disrespected my time.

by - Verified Customer April 27, 2015

I love the service.

by - Verified Customer April 17, 2015

It just cost me a lot it took longer to get my car fix then they said.

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by - Verified Customer April 15, 2015

Good customer service and prompt response for any auto need.

1 verified customer did not leave comments but provided this rating:
by Neil
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