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Auto Medics of Shelby

(586) 789-9642
104 Verified Reviews

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
Closed

ADDRESS

5100 Auburn Rd
Shelby Charter Township, MI 48317 USA

AUTO REPAIR EXPERIENCE

  • Atheel Goriee, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 39 Years of Car Repair Experience

Auto Medics of Shelby Reviews

OVERALL RATING

104 Verified Reviews
5 stars
(64)
4 stars
(17)
3 stars
(6)
2 stars
(6)
1 star
(11)
by - Verified Customer March 27, 2017

Very polite.

by - Verified Customer March 15, 2017

Stopped in without an appointment and they took care of me promptly. Very friendly.

by - Verified Customer March 15, 2017

So far so good. I'm a girl so always worried when i go into a shop of they will try to sell me something I don't need. Layla is great. I will go back again.

by - Verified Customer March 06, 2017

Love the Loaner Car option!

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by - Verified Customer March 03, 2017

Everyone was friendly and professional, I was kept in the loop on everything, I was physically shown what repairs were needed and given options that got my car fixed. The only 'issues' were regarding the parts, and it wasn't the fault of this shop. They also made sure I was able to make it to work and home while my car was in the shop. I would most definitely recommend this shop to anyone and everyone in Michigan. I leave to go back to Washington state in a few months, and I wish I could take this shop and put it in my home town so I could continue doing business here.

by - Verified Customer March 02, 2017

I am very pleased. Work was done quickly and correctly. Very courteous and pleasant service throughout experience.

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by - Verified Customer February 28, 2017

I went in to get work done on my car. And me not knowing anything about cars they not only explained everything to me they walked me through the prices and process. I called my dad to check around to make sure I was getting the right price and that what they were saying was true. It all checked out good and my car no longer is a danger on the road.

by - Verified Customer February 27, 2017

I was quoted 89.00 for an alignment....all agreed to do the work and that was that. approx 10 minutes later I gave them my coupon which I received from discount tire for 40$ off. All good...except for, 20 minutes later they informed me that they could not get a bolt off ( 2013 car with 50k miles on it) they needed to torch it and since it was going to take all this extra time I had to bend over......so, since that was the case...they were charging me an additional 60$...I guess i should have kept my coupon in my pocket. I will never go back. This is the truth and nothing but.

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by - Verified Customer February 26, 2017

Awesome

by - Verified Customer February 26, 2017

Very efficient and friendly experience

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by - Verified Customer February 23, 2017

Survey says it all. Staff was great, too.

by - Verified Customer February 22, 2017

I will recommend .

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by - Verified Customer February 13, 2017

Auto Medics did a great job on helping me out in just one day.
Thanks again,
Mike

by - Verified Customer February 12, 2017

Leijla is great... but I thought you way over charged me for the oil change at over $60... dealer charges $29... and though I got the Discount Tire rate for the work at around $150 you advised that I needed to have all four tires aligned yet if I read the report correctly, there were only very small changes needed (I brought it in because I ran over a 4x4 on highway was concerned it went out of alignment as I had it aligned with new tires just 2 weeks before) ... I felt overcharged

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by - Verified Customer February 09, 2017

Extremely friendly and called with updates regarding extra repairs needed (gaskets) and even worked outside of normal hours to get the car back to me.

by - Verified Customer February 09, 2017

It was good. They were very accommodating and even drove me back to college and picked me up in order for me to get my car.

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by - Verified Customer February 07, 2017

Can't complain about too much. Honesty and good work will keep me around for a long time. It's my repeat business and my good word of mouth will keep in business a long time.

by - Verified Customer February 06, 2017

Everyone in contact with professional & personable. Work done appears fine so far; no complaints. Availability of ride to & from very appreciated; others do not offer that service. Thank you for taking care of us right away without much inconvenience.

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by - Verified Customer February 02, 2017

As always I am super pleased with Automedics, the customer service is wonderful, The waiting area is clean and comfortable .
I went to get in oil change to make sure my car was in good working condition for driving to Chicago and knew that a tire was low as well and asked them to take a look. They found a big nail and patched it and also were able to install new brakes which I knew I needed all in a couple hours .

by - Verified Customer February 01, 2017

Excellent service, Friendly staff, Quality workmanship

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by - Verified Customer February 01, 2017

We appreciated the help the shop provided from keeping us informed on the repair and being understanding of our time. We were able to use a loaner car for the duration of the repair which took about two weeks. Also, they stayed late the last day so we could pick up our car before the weekend

by - Verified Customer January 30, 2017

Often feel I am told to fix something that does not need fixing immediately. I like reminders on maintenance but seems every time I come in I am told of somethings wore out.

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by - Verified Customer January 29, 2017

Great!!!

by - Verified Customer January 26, 2017

I didn't get my receipt for the work. I'm not happy about that

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by - Verified Customer January 17, 2017

AMOS was thoroughly and explained everything to the point. Would recommend them to family and friends

by - Verified Customer January 15, 2017

Brought my car in for some quotes and to have the oil changed. Quick, easy, and close to my home.

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by - Verified Customer January 12, 2017

Overcharged for diagonostics. A dealer in my make and model would have been a better choice. They are generalists and are not specialists. Want good advice - go to your dealer for service.

by - Verified Customer January 11, 2017

Nice

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by - Verified Customer January 10, 2017

Good

by - Verified Customer January 09, 2017

The young lady desk amazing very professional.

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by - Verified Customer January 08, 2017

Received car back dirty as the mechanic did not feel the need to clean up after he left grease and oil on my doors, dash and seat.

by - Verified Customer January 05, 2017

The staff always makes you feel welcomed and valued.

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by - Verified Customer January 03, 2017

Very detailed and customer friendly.

by - Verified Customer December 28, 2016

In the past when I had taken the car in for an oil change I would get a phone call mid day suggesting an additional $200-$400 worth of repairs. In most cases these repairs were not even necessary, but I did feel a lot of pressure to get the repairs done. I'm glad to say that this time, there was no such phone call, and it was very refreshing to only pay for what you were taking the car in for initially.

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by - Verified Customer December 25, 2016

Very professional all around, good quality repairs with a friendly environment.

by - Verified Customer December 22, 2016

Very thorough service.

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by - Verified Customer December 21, 2016

Over charged, over promised, mechanic was not up to the job.

by - Verified Customer December 19, 2016

Very nice people work there.

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by - Verified Customer December 18, 2016

Great service.

by - Verified Customer December 15, 2016

I was very impressed with the quality of service, and the ability to take a large payment on a plan, as I needed a large amount of work done.

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by - Verified Customer December 15, 2016

Love this place.

by - Verified Customer December 13, 2016

1st snow fall of the season, took my Land Rover to them after an accident. I didn't know what to expect. This place and the employees there were so friendly. It took away any uneasy feelings I had. The professionalism was top notch and very on point. I left feeling like I had been a customers for years and a part of the Auto Medic of Shelby Family. I would definitely recommend them to any and everyone. Not often these days that you find this type of extremely friendly atmosphere, great customers service, and professionalism in one spot. Thank you!

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by - Verified Customer December 12, 2016

Friendly and accommodating.

by - Verified Customer December 08, 2016

Staff is customer oriented and the repair staff are skilled. Excellent customer service.

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by - Verified Customer December 07, 2016

Always a pleasure. I trust that I am guided properly. Customer service is top notch!

by - Verified Customer December 06, 2016

Overall my first experience here was great.

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by - Verified Customer December 04, 2016

Quality work, very fast work, best customer service anywhere bar none. Price is a little higher than some other places, but the quality, speed and service are worth it.

by - Verified Customer December 01, 2016

They did everything right. I'll use them again.

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by - Verified Customer November 16, 2016

Very satisfying experience. Friendly staff and atmosphere.

by - Verified Customer November 15, 2016

It was good, took a little longer than expected and they don't seem to update you on the progress. Overall very satisfied.

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by - Verified Customer November 13, 2016

Everyone throughout the process was excellent. Wonderful that the procedure was explained, and the most expensive option was not the first or only option.

by - Verified Customer November 10, 2016

Thanks for the good service.

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by - Verified Customer November 09, 2016

Very pleasant experience.

by - Verified Customer November 09, 2016

Best communication ever by people who care. I like the place, the coffee, the service and the people.

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by - Verified Customer November 03, 2016

Originally this shop was my favorite, it was the gem out of all other repair shops I found- and it's walking distance from home. This last visit has left me completely unsatisfied. The main problem I explained to Auto Medics was not even fixed, although I've given this company well over $2,000 in the last two years. Additionally, I didn't get my car back until 4 days later. I never received a call, I ALWAYS had to call them. Every time I called, I would get a 'we'll call you back' and then no one called back! The kicker is when they told me they left my car outside Friday night with keys under the mat, ready to go, and then I get there and my car is locked up in a garage! I missed work the next day. :-) thanks. Didn't get it back until after the weekend was over, on Monday morning. I'd bet money on me never coming back here. Quite the let down to be honest with you. Now don't get me wrong, everyone there has been nothing but polite. Especially the receptionist, Leijla. Very helpful, sweet and honest. So it's not her fault. I'm just baffled.

by September 23, 2016

GREAT!

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by - Verified Customer September 22, 2016

Very satisfied on the service that I received at Auto Medics of Shelby. I was treated extremely well by all of their staff and I would definitely take my car back there for repairs in the future.

by - Verified Customer September 20, 2016

Friendly and respectful service. Explained the process, and did a good job.

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by - Verified Customer September 16, 2016

Extremely professional service.

by - Verified Customer September 14, 2016

Quick, helpful.

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by - Verified Customer September 14, 2016

I feel frustrated. I was told that my breaks would be taken care of and they are still squeaking to this day. I was greatful that they found a problem w/ my tie rods.

by - Verified Customer September 13, 2016

The shop went out of their way to diagnose and fix issues with my vehicle in an expedient manner.

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by - Verified Customer September 12, 2016

Great job done.

by - Verified Customer September 09, 2016

People were great; very nice and polite, but my repairs were over-priced. Two other shops said that they charged less than half of what I paid here for the same repairs. If it were not an emergency I would not have gone here. I regret that I had no choice.

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by - Verified Customer September 09, 2016

I was very pleased with there willingness to explain everything and categorize things as "must do's" and "can wait's"

by - Verified Customer September 07, 2016

Good owner.

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by - Verified Customer September 07, 2016

They are friendly, have loaners, and do good work. The only thing I don't like is their pricing. Charge me for labor but don't blow up the price of parts by 200%

by - Verified Customer September 07, 2016

Great experience !

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by - Verified Customer September 06, 2016

On time.
perfect work.
listened to my concerns .

by - Verified Customer September 02, 2016

First time experience. Ok!!

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by - Verified Customer September 02, 2016

This was an unreal experience to say the least. This was my second visit and I was treated like I have gone to them a dozen times ! Lejla was so unbelievably helpful throughout the whole process, she was amazing ! I got multiple calls with updates as to what they found while I had it in and the time frame to get it fixed up. I can't say enough good things about the team, they made sure I knew I made the right choice. I won't be going anywhere else !!!

by - Verified Customer August 31, 2016

Great service as usual. We had a lot of things wrong with the car, they always break it down on immediate needs and items to keep in mind for the future, putting any safety issues as the first items to fix. From the owner to the technicians and everyone in between you'll get great customer service and great repair work competed at AutoMedics.

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by - Verified Customer August 31, 2016

Great.

by - Verified Customer August 30, 2016

Diagnosed my problem with my 2006 impala fast and correctly.

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by August 26, 2016

It was my favorite 1st time there, I came in for a wheel alignment and turns out I needed a wheel barring. I don't think my wheels are perfectly aligned but I haven't had a free moment to make it back to get it fixed.

by - Verified Customer September 06, 2015

They're honest and they do a good job. They diagnose the problem right away. Unlike other places they don't try to fix something that doesn't need to be fixed.

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by September 06, 2015

I was happy with the service. It was timely. They offered me a rental vehicle if I needed one.

by - Verified Customer September 04, 2015

They did a pretty good job. They seem to always try to explain why I am getting a good deal. They just need to stop explaining every time I go in there and trying to sell me things for the 10th time. Just give me a good deal and fix my car. Other then that they do good work and very friendly.

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by September 04, 2015

They seem like they did a thorough job, I was really unsure of this shop because of the fact that I didn't fully trust them, but in the end everything seems to be working fine.

by - Verified Customer September 02, 2015

They are best hands down

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by September 01, 2015

False estimates were given. I had my car rechecked at two different places and they were able to fix my car for $20 instead of $1000+ estimate that was given by Auto Medics

by August 30, 2015

They don't mess around about what they have to do. They don't add stuff on to bring up the bill. They just fix what needs to be fixed.

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by - Verified Customer August 29, 2015

I've spent a lot of money with them. I've been going there for years. The work lately has been poor quality. The price is going up.

by August 28, 2015

We had our vehicle serviced there and it was fine. My daughter had her car serviced and it was not fine. We don't know what happened. They had problems. We don't know if they put in the wrong oil or what. They drove it up north and had real problems.

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by - Verified Customer August 27, 2015

So far they seem credible, still testing.

by - Verified Customer August 25, 2015

I have never gone to another repair shop that was nearly as thorough or as friendly.

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by - Verified Customer August 25, 2015

They're good. They do what they say.

by - Verified Customer August 22, 2015

There were many things I liked - incredible customer service, friendliness, attentiveness to customers - but I had serious issues with their estimates, and with the timeliness of completing the repairs, and not communicating a delay that almost caused me to miss an important obligation.

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by - Verified Customer August 14, 2015

Super friendly courteous service!

by - Verified Customer August 12, 2015

Excellent Service

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by August 03, 2015

Simple......they are courteous, friendly and do good work.

by - Verified Customer August 02, 2015

Would probably never have gone here if it weren't for the referral from discount tire after I had purchased new tires earlier in the day but I'm so glad I did. Friendly staff, efficient and affordable. I was really impressed.

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by August 01, 2015

Too pricey

by July 28, 2015

Great service

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by - Verified Customer July 18, 2015

I like the service there.

by July 12, 2015

Unethical

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by July 07, 2015

The prices are too high.

by June 21, 2015

They are thorough and do a great job

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by - Verified Customer June 19, 2015

knowledgeable, fast, friendly

by - Verified Customer June 14, 2015

They said "it shouldn't take longer then an hour, but just to be conservative 2 hours at the absolute most" but it took over 6. They said that I would be the first car looked at that day, I dropped it off before they opened. I called at 10:00 to see how things were going and they hadn't even looked at it yet. My time is valuable and they disrespected my time.

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by - Verified Customer April 27, 2015

I love the service.

by - Verified Customer April 17, 2015

It just cost me a lot it took longer to get my car fix then they said.

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by - Verified Customer April 15, 2015

Good customer service and prompt response for any auto need.

1 verified customer did not leave comments but provided this rating:
by Neil

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
89
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
88
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
82
CUSTOMER AMENITIES
95

Auto Medics of Shelby was established in 1999 and has been providing the local area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “friendly”, “courteous”, and “honest”. A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


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