Auto Medics | Japanese Auto Repair in San Mateo

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330 S Claremont St
San Mateo, CA 94401
View map and get directions
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
Call now:
(650) 231-4042

Auto Repair Experience

  • Kristine Cesena, Owner
  • Established 1987
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 73 Years of Car Repair Experience


Auto Medics has been serving the community of San Mateo since 1987. This shop is managed by Robert Pierinelli who has over 20 years of industry experience, all here! We found a talented team of technicians with over 70 years of combined experience working with him. Over the years they have continued to keep pace with advancing technology by regularly attending training classes, the most recent being hybrid training. Using their extensive collection of automotive tools and knowledge we are confident they will make excellent repairs to your car. All work is backed by a 36 month/36,000 mile warranty. For you convenience they offer early bird/after hours drop off, shuttle service, Saturday business hours, rental and loaner cars.


Auto Repair Experience

  • Kristine Cesena, Owner
  • Established 1987
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 73 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass


  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota

Message from the Shop

The Japanese auto repair specialists! Before you take your Honda or other Japanese car to just any shop, know that Auto Medics has over 28 years of expertise working solely on Japanese cars. Whether you drive a Honda, Acura, Toyota, Lexus, Nissan, Infiniti, Subaru, Mazda, Hyundai, Kia, Mitsubishi, Isuzu or Hybrid, you can trust that our ASE certified technicians have the expertise and training to repair your vehicle correctly the first time.

Open Monday-Friday and the 1st & 3rd Saturdays of the month, also open Saturday and Sunday.

Get Directions to Auto Medics | Japanese Auto Repair in San Mateo

Overall Rating

85 Verified Reviews

Customer Reviews

Verified CustomerJanuary 28, 2016

Skilled, honest, conscience, and courteous service.

Verified CustomerJanuary 28, 2016

Courteous, but not overly friendly.

Verified CustomerJanuary 26, 2016

Great service, great work, highly convenient.

January 26, 2016

I already recommended my friend and she started going there since then and was happy with the service

Verified CustomerJanuary 25, 2016

Extremely personable and very patient with clients. Have used them for years (8+) and have NOT ONCE had even a slight bad experience.

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Verified CustomerJanuary 21, 2016

I like their honesty and they do good work.

Verified CustomerJanuary 20, 2016

I have been a customer of Auto Medics for 20 years, and I trust them to take care of my car.

Verified CustomerJanuary 19, 2016

Excellent customer services. Honest on what needs to be done today and in future.

Verified CustomerJanuary 19, 2016

Auto Medics team is always attentive and helpful. They have great customer service and take care of both of our cars.

Verified CustomerJanuary 14, 2016

I have received consistently great service from them for over 20 years.

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Verified CustomerJanuary 08, 2016

They have been pretty good about finding out what the problem was and fixing it. If it is going to take several days they will give you a loaner car for that period.

Verified CustomerJanuary 07, 2016

Great service.

Verified CustomerNovember 06, 2015

Work is always done promptly and at a cost that is at or BELOW the estimate.

Verified CustomerNovember 05, 2015

They do a good job. Seem honest and provide fast service.

November 05, 2015

I trust they do the best job possible.

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Verified CustomerNovember 04, 2015

Auto Medics have always been honest with me and have been very thorough in their work. I have never had a problem with their service.

Verified CustomerNovember 04, 2015

They specialize in Honda and Acura. They are fairly priced in their services and work with their customers.

October 29, 2015

They do what they promise to do on time.

October 28, 2015

The best Auto Repair Shop in San Mateo for Hondas.

Verified CustomerOctober 28, 2015

Quick, courteous, expert service.

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Verified CustomerOctober 26, 2015

The staff was great..explained everything and loaned a car the whole time in the shop.

October 26, 2015

Good service.

Verified CustomerOctober 23, 2015

Good service, dependable and fair.

Verified CustomerOctober 23, 2015

Great customer service and strong attention to detail. Only thing far off is price to do the job was pretty expensive for a labor only job.

Verified CustomerOctober 23, 2015

They were fast, reasonable and courteous.

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Verified CustomerOctober 21, 2015

They're really good and thorough.

October 19, 2015

The guys do great job.

Verified CustomerOctober 19, 2015

They were honest and straightforward. Didn't try to up sell me.

Verified CustomerOctober 16, 2015

I feel very safe with them following my car. It makes a big difference when your driving around. They are very thorough. They look at prevention too when taking care of your car.

Verified CustomerOctober 01, 2015

I have owned 3 Hondas and they have provided all service. They are fair and honest.

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September 30, 2015

Trust, honesty, reliability, and just being good people.

Verified CustomerSeptember 30, 2015

They seemed knowledgeable and didn't force me into unnecessary repairs.

Verified CustomerSeptember 29, 2015

Good, honest, reliable service.

Verified CustomerSeptember 25, 2015

Great staff and very well experienced mechanics.

Verified CustomerSeptember 25, 2015

Good service and they do good job.

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September 23, 2015

They are very knowledgeable and efficient.

Verified CustomerSeptember 21, 2015

Unlike other mechanics, I don't feel like you're out to maximize the amount of money you can get from me. You're honest, helpful, and really know Hondas.

Verified CustomerSeptember 18, 2015

I like your service, clean mechanic shop and your low cost auto rental.

Verified CustomerSeptember 16, 2015

Fair prices. Helpful staff. Consistent care.

Verified CustomerSeptember 14, 2015

The service provided is top notch and they finish the work required on time.

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Verified CustomerMarch 27, 2013

They are always helpful, and offer advice instead of scare tactics when talking about repairs.

Verified CustomerMarch 12, 2013

Very friendly, helpful, and informative staff. Work was completed on time and my car is running great!

Verified CustomerMarch 09, 2013

Having had to resort to other Honda repair facilities including the nearest dealership, I would not freely choose any one but Auto Medics.

March 07, 2013


Verified CustomerMarch 02, 2013

I was very pleased at the professionalism and friendly demeanor of Chris who checked my car into their system. I was also very pleased with Robert who is a real car guy. He answered all of my questions and was patient with me. Also I was very satisfied with the timing belt replacement work that was performed on my car. When the work was completed, the engine compartment was as clean as when I delivered the car to the shop. I definitely plan to return to Auto Medics when ever my car requires repair or maintenance.

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Verified CustomerFebruary 28, 2013

I will never take my care anywhere else but to Auto Medics

Verified CustomerFebruary 23, 2013

Great service and they do a wonderful job in explaining the problem and very honest!

Verified CustomerFebruary 22, 2013

Robert and Kris are the best in the business. I would not take my Honda anywhere else!

Verified CustomerFebruary 22, 2013

I like Auto Medics so much that I am only considering buying a new Honda, rather than another brand, tho they do repairs on all Asian brands. They always know me and seem to really know my car. Perfect servicing.

February 12, 2013

Service, responsiveness, and quality of work are all A+. Thanks.

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Verified CustomerFebruary 12, 2013

I've used Automedics for over a quarter century. That says it all.

February 11, 2013

I would rather make the drive to San Mateo, than take my car to my local dealer (I own a hybrid so I am cautious about who works on it).

Verified CustomerFebruary 07, 2013

Auto Medics staff are friendly, skilled, capable - Love them!

Verified CustomerJanuary 24, 2013

Welcoming and friendly staff. Excellent repair advice.

January 18, 2013

Always received great service and will continue to serivce the car well as recommend our friends use them as well.

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Verified CustomerJanuary 17, 2013

Having Auto Medics do your service is better than having the dealer do it because dealers do lot of unnessary services that you do not need.

Verified CustomerJanuary 16, 2013

Competent, helpful, good work, on time. Can not beat this shop!

Verified CustomerJanuary 14, 2013

Auto Medics is amazing, and I will continue to take my car only to them!

Verified CustomerJanuary 11, 2013

As always, thanks for the great support.

Verified CustomerJanuary 10, 2013

These folks are super! I never feel like I'm being talked down to or taken advantaged of.

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Verified CustomerOctober 19, 2012

They are a honest and knowledgeable repair shop.

Verified CustomerAugust 17, 2012

Robert and Lisa have always been trustworthy and done a good job in explaining my options. They have always charged a reasonable price and I've always received quality service.

Verified CustomerJuly 21, 2012

They are very knowledgeable and responsive.

Verified CustomerJuly 17, 2012

I have been working with them for a long time. They are always reliable, honest, and do good work.

Verified CustomerJune 07, 2012

Their service is outstanding.

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Verified CustomerFebruary 24, 2012

They are knowledgeable and frugal. Always courteous and friendly.

Verified CustomerJanuary 31, 2012

They do great work.

Verified CustomerJanuary 15, 2011

They responded very quickly and they were very thorough. They got back to me with the estimate very quickly.

Verified CustomerJanuary 12, 2011

Friendly people here take your car troubles and concerns seriously. Also, they have steered me to other shops of superior quality (for auto glass replacement and a body shop.) I've been taking our Hondas here for over twenty years.

Verified CustomerJanuary 12, 2011

I have always been very very pleased with them.

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Verified CustomerJanuary 12, 2011

They are very good. They know what they are doing over there.

January 12, 2011

They really thoroughly did a good job and they let me know more was needed and I will go back to let them finish. They're very good.

Verified CustomerJanuary 11, 2011

It's friendly and efficient and seems to be a good value for what you get.

Verified CustomerJanuary 11, 2011

I really like them, they do a good job, I trust them. They are very consistent and I know my car is in good hands at Auto Medics.

Verified CustomerJanuary 10, 2011

Excellent, very trustworthy and exceeds its expectations constantly.

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Verified CustomerJanuary 10, 2011

They do very good, trustworthy, honest work.

Verified CustomerJanuary 08, 2011

I have worked with Rob and Chris to maintain my Honda for over decade and have been extremely satisfied to the point I know myself and friends will drive distance greater than 30 minutes.

Verified CustomerJanuary 08, 2011

Auto Medics is very good at what they do, but they are not thrifty.

Verified CustomerJanuary 07, 2011

They are always prompt, the car is always ready when they say it's going to be, and the cost is always what they say it will be or less.

Verified CustomerJanuary 07, 2011

They've changed their auto loan policy and I'm not satisfied to pay $9.95 to borrow a car for a day. I only ever have to go a short distance, and might like if they had a car available to provide ride.

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January 07, 2011

I'm satisfied with their service.

Verified CustomerJanuary 06, 2011

Auto Medics is probably the best auto repair shop I have ever used. The owner is very professional and well versed in how to run an auto repair shop.

Verified CustomerJanuary 06, 2011

Good people and good work.

Verified CustomerJanuary 05, 2011

It's a pleasure to be able to take your car to a reliable, honest, and competent garage.

Verified CustomerJanuary 05, 2011

I appreciate the input on possible future issues with my car, the readings on brakes, tire wear, etc, as well as reminders of services becoming due.

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September 03, 2015

I'm a tough critic and a skeptic, but these guys are great—the best Honda experience I've had anywhere. Kris (co-owner and manager I think) was professional, knowledgable, and able to answer my questions in an understandable way from giving an intro of the shop to booking to the repair to pick-up. I knew my car needed a lot of work, and throughout the experience she was able to explain the labor, parts, pricing, and gave a clear diagnostic report to back it up. And Auto Medics offers a warranty. In every way this is a friendly, competent, and expert Honda shop. No other place to take a Honda if you live in San Mateo area. Thumbs way up.

February 02, 2010

I have been taking my Hondas and Acuras to Auto Medics for 10+ years and there are 3 reasons why - great service, great workmanship & great prices! You can't beat the friendly staff and clean facility. They are the best around - and one of the reasons we continue to buy Hondas and Acuras...

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