Auto Medics | Japanese Auto Repair in San Mateo

kris@automedics.com
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330 S Claremont St
San Mateo, CA 94401 USA
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CLOSED NOW
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7:30am to 5:30pm
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Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
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7:30am to 5:30pm
Call now:
(650) 231-4042
135 Verified Reviews

Auto Repair Experience

  • Kristine Cesena, Owner
  • Established 1987
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 73 Years of Car Repair Experience
Scorecard

Auto Medics has been serving the community of San Mateo since 1987. This shop is managed by Robert Pierinelli who has over 20 years of industry experience, all here! We found a talented team of technicians with over 70 years of combined experience working with him. Over the years they have continued to keep pace with advancing technology by regularly attending training classes, the most recent being hybrid training. Using their extensive collection of automotive tools and knowledge we are confident they will make excellent repairs to your car. All work is backed by a 36 month/36,000 mile warranty. For you convenience they offer early bird/after hours drop off, shuttle service, Saturday business hours, rental and loaner cars.

Details

Auto Repair Experience

  • Kristine Cesena, Owner
  • Established 1987
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 73 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota

Message from the Shop

The Japanese auto repair specialists! Before you take your Honda or other Japanese car to just any shop, know that Auto Medics has over 28 years of expertise working solely on Japanese cars. Whether you drive a Honda, Acura, Toyota, Lexus, Nissan, Infiniti, Subaru, Mazda, Hyundai, Kia, Mitsubishi, Isuzu or Hybrid, you can trust that our ASE certified technicians have the expertise and training to repair your vehicle correctly the first time.

Open Monday-Friday and the 1st & 3rd Saturdays of the month, also open Saturday and Sunday.

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Reviews
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Overall Rating

135 Verified Reviews

Customer Reviews

by Verified Customer June 09, 2016

Excellent services.

by Verified Customer June 08, 2016

I have had my cars serviced at AutoMedics for many years and have always found them to be fair, knowledgeable, and timely with their work.

by Verified Customer June 07, 2016

Easy to make appointment and love the rental car service.

by June 07, 2016

Staff were courteous, professional, and answered all of my questions. I was given a lift home. My repair work was finished at the time told to me and I was given a phone call letting me know it was ready to be picked up. The car was was left as clean as it was when I brought it in. I have not had such good service at other auto repair shops.

by Verified Customer June 03, 2016

Excellent.

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by Verified Customer June 01, 2016

Great communication. Work done quickly and well.

by Verified Customer June 01, 2016

Friendly and do not over charge for their service. They rebuilt my air conditioning system and did an excellent job!

by Verified Customer May 31, 2016

Intermediate service. Runs fine.

by Verified Customer May 25, 2016

Auto Medics is an outstanding, honest, and reliable business. We take our cars to for maintenance and repairs.

by Verified Customer May 25, 2016

Kris and her team are awesome! They always take good care of me and my Honda!

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by Verified Customer May 23, 2016

I've been coming to this shop for years for a reason: great, reliable, customer service from trusted professionals. Kris always goes beyond the call of duty. This time my battery died in downtown San Mateo. Kris came over, jumped me, and I drove to the shop. They had a full day, but managed to squeeze me in. I had a new battery in an hour. I continue to recommend this shop to friends.

by Verified Customer May 13, 2016

I love the personal service...

by Verified Customer May 13, 2016

We have been happy customers for more than 15 years. We get totally committed service from them. Great service, accurate estimates, great and helpful attitudes.

by May 13, 2016

Great customer service

by Verified Customer May 12, 2016

I love Auto Medics for service to my Acura. And they can accommodate my request for a while-you-wait oil change, which is nice. I totally trust their work.

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by Verified Customer May 12, 2016

Very professional. Good service.

by May 10, 2016

I appreciated their recommendations on tire services.

by Verified Customer May 09, 2016

The staff was incredibly friendly and fit me into their full schedule, even without an appointment. I've definitely found my go to service shop.

by Verified Customer May 05, 2016

Organized and great customer service

by Verified Customer May 05, 2016

Very friendly, good service.

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by Verified Customer April 29, 2016

FANTASTIC shop. Great, knowledgeable people who take the time to explain everything well. Prompt, courteous, and they do what they say they'll do, by when they tell you. And they clearly work to save you money, even when it may not be in their best interest. Absolutely a pleasure to deal with in an industry that often is the other end of the spectrum.

by April 28, 2016

No matter how busy the shop is, Chris always takes the time to answer any questions or concerns I have about my car. Right now we're trying to pinpoint the odd clunking noise in my car when it goes over rough roads or speed bumps and I have full confidence they'll get to the bottom of it.

by Verified Customer April 27, 2016

I took my car in for a standard minor service. I had to return it to have the air pressure in the tires adjusted and the warning light re calibrated

by Verified Customer April 25, 2016

The car is always done on time and with no surprises. Thanks!

by Verified Customer April 25, 2016

Good customer service. Authoritative staff. Expert and thorough.

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by Verified Customer April 05, 2016

Excellent, friendly service and competent mechanics - at a fair price!

by Verified Customer April 05, 2016

Friendly, good service, on time, no hidden costs.

by Verified Customer April 04, 2016

In the past I have been quite satisfied but this service was first in many years so I'm not certain if this experience is typical.

by Verified Customer April 01, 2016

The quality of work and customer service is excellent.

by Verified Customer April 01, 2016

Good price and service.

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by April 01, 2016

Great service.

by Verified Customer April 01, 2016

They are responsive, i trust them and they are fairly priced.

by Verified Customer March 28, 2016

Courteous service. The issues are explained clearly and simply, without talking down to me.

by Verified Customer March 04, 2016

Customer service.

by Verified Customer March 04, 2016

They are reliable, responsible, reasonable, and customer-oriented.

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by Verified Customer March 03, 2016

Good job, honest and straight forward.

by Verified Customer March 01, 2016

Accurate diagnostic, straight talk, honest.

by Verified Customer March 01, 2016

Great service and customer care.

by Verified Customer February 29, 2016

Great people, Great prices, Ultimate service.

by Verified Customer February 25, 2016

Always honest good work friendly shop.

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by Verified Customer February 24, 2016

I had a good experience at this shop. They were friendly and professional. The service person explained the cost to me and the service they would be performing. He also explained the final cost after the service, which was exactly what I had expected.

by Verified Customer February 19, 2016

Hard to trust after my experience.

by Verified Customer February 17, 2016

Very good and fast workers.

by Verified Customer February 16, 2016

Auto Medics is awesome. I've been going there for almost 9 years and have always been well-treated and my car well-maintained.

by February 16, 2016

They are accomodating and will not recommend service not needed.

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by February 15, 2016

Consistently great service.

by Verified Customer February 12, 2016

They are very nice and always giving an estimate very close to the actual service cost.

by Verified Customer February 11, 2016

Always good service and courteous people.

by Verified Customer February 10, 2016

The service has always been excellent over a ten year period.

by Verified Customer January 28, 2016

Skilled, honest, conscience, and courteous service.

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by Verified Customer January 28, 2016

Courteous, but not overly friendly.

by Verified Customer January 26, 2016

Great service, great work, highly convenient.

by January 26, 2016

I already recommended my friend and she started going there since then and was happy with the service

by Verified Customer January 25, 2016

Extremely personable and very patient with clients. Have used them for years (8+) and have NOT ONCE had even a slight bad experience.

by Verified Customer January 21, 2016

I like their honesty and they do good work.

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by Verified Customer January 20, 2016

I have been a customer of Auto Medics for 20 years, and I trust them to take care of my car.

by Verified Customer January 19, 2016

Excellent customer services. Honest on what needs to be done today and in future.

by Verified Customer January 19, 2016

Auto Medics team is always attentive and helpful. They have great customer service and take care of both of our cars.

by Verified Customer January 14, 2016

I have received consistently great service from them for over 20 years.

by Verified Customer January 08, 2016

They have been pretty good about finding out what the problem was and fixing it. If it is going to take several days they will give you a loaner car for that period.

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by Verified Customer January 07, 2016

Great service.

by January 04, 2016

Good service, they listen to your issue and are on your side.

by Verified Customer November 06, 2015

Work is always done promptly and at a cost that is at or BELOW the estimate.

by Verified Customer November 05, 2015

They do a good job. Seem honest and provide fast service.

by November 05, 2015

I trust they do the best job possible.

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by Verified Customer November 04, 2015

Auto Medics have always been honest with me and have been very thorough in their work. I have never had a problem with their service.

by Verified Customer November 04, 2015

They specialize in Honda and Acura. They are fairly priced in their services and work with their customers.

by October 29, 2015

They do what they promise to do on time.

by October 28, 2015

The best Auto Repair Shop in San Mateo for Hondas.

by Verified Customer October 28, 2015

Quick, courteous, expert service.

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by Verified Customer October 26, 2015

The staff was great..explained everything and loaned a car the whole time in the shop.

by October 26, 2015

Good service.

by Verified Customer October 23, 2015

Good service, dependable and fair.

by Verified Customer October 23, 2015

Great customer service and strong attention to detail. Only thing far off is price to do the job was pretty expensive for a labor only job.

by Verified Customer October 23, 2015

They were fast, reasonable and courteous.

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by Verified Customer October 21, 2015

They're really good and thorough.

by October 19, 2015

The guys do great job.

by Verified Customer October 19, 2015

They were honest and straightforward. Didn't try to up sell me.

by Verified Customer October 16, 2015

I feel very safe with them following my car. It makes a big difference when your driving around. They are very thorough. They look at prevention too when taking care of your car.

by Verified Customer October 01, 2015

I have owned 3 Hondas and they have provided all service. They are fair and honest.

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by September 30, 2015

Trust, honesty, reliability, and just being good people.

by Verified Customer September 30, 2015

They seemed knowledgeable and didn't force me into unnecessary repairs.

by Verified Customer September 29, 2015

Good, honest, reliable service.

by Verified Customer September 25, 2015

Great staff and very well experienced mechanics.

by Verified Customer September 25, 2015

Good service and they do good job.

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by September 23, 2015

They are very knowledgeable and efficient.

by Verified Customer September 21, 2015

Unlike other mechanics, I don't feel like you're out to maximize the amount of money you can get from me. You're honest, helpful, and really know Hondas.

by Verified Customer September 18, 2015

I like your service, clean mechanic shop and your low cost auto rental.

by Verified Customer September 16, 2015

Fair prices. Helpful staff. Consistent care.

by Verified Customer September 14, 2015

The service provided is top notch and they finish the work required on time.

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by Verified Customer March 27, 2013

They are always helpful, and offer advice instead of scare tactics when talking about repairs.

by Verified Customer March 12, 2013

Very friendly, helpful, and informative staff. Work was completed on time and my car is running great!

by Verified Customer March 09, 2013

Having had to resort to other Honda repair facilities including the nearest dealership, I would not freely choose any one but Auto Medics.

by March 07, 2013

Great.

by Verified Customer March 02, 2013

I was very pleased at the professionalism and friendly demeanor of Chris who checked my car into their system. I was also very pleased with Robert who is a real car guy. He answered all of my questions and was patient with me. Also I was very satisfied with the timing belt replacement work that was performed on my car. When the work was completed, the engine compartment was as clean as when I delivered the car to the shop. I definitely plan to return to Auto Medics when ever my car requires repair or maintenance.

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by Verified Customer February 28, 2013

I will never take my care anywhere else but to Auto Medics

by Verified Customer February 23, 2013

Great service and they do a wonderful job in explaining the problem and very honest!

by Verified Customer February 22, 2013

Robert and Kris are the best in the business. I would not take my Honda anywhere else!

by Verified Customer February 22, 2013

I like Auto Medics so much that I am only considering buying a new Honda, rather than another brand, tho they do repairs on all Asian brands. They always know me and seem to really know my car. Perfect servicing.

by February 12, 2013

Service, responsiveness, and quality of work are all A+. Thanks.

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by Verified Customer February 12, 2013

I've used Automedics for over a quarter century. That says it all.

by February 11, 2013

I would rather make the drive to San Mateo, than take my car to my local dealer (I own a hybrid so I am cautious about who works on it).

by Verified Customer February 07, 2013

Auto Medics staff are friendly, skilled, capable - Love them!

by Verified Customer January 24, 2013

Welcoming and friendly staff. Excellent repair advice.

by January 18, 2013

Always received great service and will continue to serivce the car here...as well as recommend our friends use them as well.

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by Verified Customer January 17, 2013

Having Auto Medics do your service is better than having the dealer do it because dealers do lot of unnessary services that you do not need.

by Verified Customer January 16, 2013

Competent, helpful, good work, on time. Can not beat this shop!

by Verified Customer January 14, 2013

Auto Medics is amazing, and I will continue to take my car only to them!

by Verified Customer January 11, 2013

As always, thanks for the great support.

by Verified Customer January 10, 2013

These folks are super! I never feel like I'm being talked down to or taken advantaged of.

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by Verified Customer October 19, 2012

They are a honest and knowledgeable repair shop.

by Verified Customer August 17, 2012

Robert and Lisa have always been trustworthy and done a good job in explaining my options. They have always charged a reasonable price and I've always received quality service.

by Verified Customer July 21, 2012

They are very knowledgeable and responsive.

by Verified Customer July 17, 2012

I have been working with them for a long time. They are always reliable, honest, and do good work.

by Verified Customer June 07, 2012

Their service is outstanding.

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by Verified Customer February 24, 2012

They are knowledgeable and frugal. Always courteous and friendly.

by Verified Customer January 31, 2012

They do great work.

by Verified Customer January 15, 2011

They responded very quickly and they were very thorough. They got back to me with the estimate very quickly.

by Verified Customer January 12, 2011

Friendly people here take your car troubles and concerns seriously. Also, they have steered me to other shops of superior quality (for auto glass replacement and a body shop.) I've been taking our Hondas here for over twenty years.

by Verified Customer January 12, 2011

I have always been very very pleased with them.

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by Verified Customer January 12, 2011

They are very good. They know what they are doing over there.

by January 12, 2011

They really thoroughly did a good job and they let me know more was needed and I will go back to let them finish. They're very good.

by Verified Customer January 11, 2011

It's friendly and efficient and seems to be a good value for what you get.

by Verified Customer January 11, 2011

I really like them, they do a good job, I trust them. They are very consistent and I know my car is in good hands at Auto Medics.

by Verified Customer January 10, 2011

Excellent, very trustworthy and exceeds its expectations constantly.

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by Verified Customer January 10, 2011

They do very good, trustworthy, honest work.

by Verified Customer January 08, 2011

I have worked with Rob and Chris to maintain my Honda for over decade and have been extremely satisfied to the point I know myself and friends will drive distance greater than 30 minutes.

by Verified Customer January 08, 2011

Auto Medics is very good at what they do, but they are not thrifty.

by Verified Customer January 07, 2011

They are always prompt, the car is always ready when they say it's going to be, and the cost is always what they say it will be or less.

by Verified Customer January 07, 2011

They've changed their auto loan policy and I'm not satisfied to pay $9.95 to borrow a car for a day. I only ever have to go a short distance, and might like if they had a car available to provide ride.

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by January 07, 2011

I'm satisfied with their service.

by Verified Customer January 06, 2011

Auto Medics is probably the best auto repair shop I have ever used. The owner is very professional and well versed in how to run an auto repair shop.

by Verified Customer January 06, 2011

Good people and good work.

by Verified Customer January 05, 2011

It's a pleasure to be able to take your car to a reliable, honest, and competent garage.

by Verified Customer January 05, 2011

I appreciate the input on possible future issues with my car, the readings on brakes, tire wear, etc, as well as reminders of services becoming due.

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