Auto Medics | Japanese Auto Repair in San Mateo

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330 S Claremont St
San Mateo, CA 94401
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Mon - Fri:7:30am to 5:30pm
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(650) 231-4042

Auto Repair Experience

  • Kristine Cesena, Owner
  • Established 1987
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 73 Years of Car Repair Experience
  • Auto Medics | Japanese Auto Repair in San Mateo - Rainbow upon arriving at the shop one morning
  • Auto Medics | Japanese Auto Repair in San Mateo
  • Auto Medics | Japanese Auto Repair in San Mateo
  • Auto Medics | Japanese Auto Repair in San Mateo
  • Auto Medics | Japanese Auto Repair in San Mateo
  • Auto Medics | Japanese Auto Repair in San Mateo - Kris in the front office.
  • Auto Medics | Japanese Auto Repair in San Mateo
  • Auto Medics | Japanese Auto Repair in San Mateo
  • Auto Medics | Japanese Auto Repair in San Mateo - Loaner cars!


Auto Medics has been serving the community of San Mateo since 1987. This shop is managed by Robert Pierinelli who has over 20 years of industry experience, all here! We found a talented team of technicians with over 70 years of combined experience working with him. Over the years they have continued to keep pace with advancing technology by regularly attending training classes, the most recent being hybrid training. Using their extensive collection of automotive tools and knowledge we are confident they will make excellent repairs to your car. All work is backed by a 36 month/36,000 mile warranty. For you convenience they offer early bird/after hours drop off, shuttle service, Saturday business hours, rental and loaner cars.


Auto Repair Experience

  • Kristine Cesena, Owner
  • Established 1987
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 73 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass


  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota

Message from the Shop

The Japanese auto repair specialists! Before you take your Honda or other Japanese car to just any shop, know that Auto Medics has over 28 years of expertise working solely on Japanese cars. Whether you drive a Honda, Acura, Toyota, Lexus, Nissan, Infiniti, Subaru, Mazda, Hyundai, Kia, Mitsubishi, Isuzu or Hybrid, you can trust that our ASE certified technicians have the expertise and training to repair your vehicle correctly the first time.

Open Monday-Friday and the 1st & 3rd Saturdays of the month, also open Saturday and Sunday.

RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

45 Verified Reviews

Customer Reviews

Verified CustomerMarch 27, 2013

They are always helpful, and offer advice instead of scare tactics when talking about repairs.

Verified CustomerMarch 12, 2013

Very friendly, helpful, and informative staff. Work was completed on time and my car is running great!

Verified CustomerMarch 09, 2013

Having had to resort to other Honda repair facilities including the nearest dealership, I would not freely choose any one but Auto Medics.

March 07, 2013


Verified CustomerMarch 02, 2013

I was very pleased at the professionalism and friendly demeanor of Chris who checked my car into their system. I was also very pleased with Robert who is a real car guy. He answered all of my questions and was patient with me. Also I was very satisfied with the timing belt replacement work that was performed on my car. When the work was completed, the engine compartment was as clean as when I delivered the car to the shop. I definitely plan to return to Auto Medics when ever my car requires repair or maintenance.

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Verified CustomerFebruary 28, 2013

I will never take my care anywhere else but to Auto Medics

Verified CustomerFebruary 23, 2013

Great service and they do a wonderful job in explaining the problem and very honest!

Verified CustomerFebruary 22, 2013

Robert and Kris are the best in the business. I would not take my Honda anywhere else!

Verified CustomerFebruary 22, 2013

I like Auto Medics so much that I am only considering buying a new Honda, rather than another brand, tho they do repairs on all Asian brands. They always know me and seem to really know my car. Perfect servicing.

February 12, 2013

Service, responsiveness, and quality of work are all A+. Thanks.

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Verified CustomerFebruary 12, 2013

I've used Automedics for over a quarter century. That says it all.

February 11, 2013

I would rather make the drive to San Mateo, than take my car to my local dealer (I own a hybrid so I am cautious about who works on it).

Verified CustomerFebruary 07, 2013

Auto Medics staff are friendly, skilled, capable - Love them!

Verified CustomerJanuary 24, 2013

Welcoming and friendly staff. Excellent repair advice.

January 18, 2013

Always received great service and will continue to serivce the car well as recommend our friends use them as well.

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Verified CustomerJanuary 17, 2013

Having Auto Medics do your service is better than having the dealer do it because dealers do lot of unnessary services that you do not need.

Verified CustomerJanuary 16, 2013

Competent, helpful, good work, on time. Can not beat this shop!

Verified CustomerJanuary 14, 2013

Auto Medics is amazing, and I will continue to take my car only to them!

Verified CustomerJanuary 11, 2013

As always, thanks for the great support.

Verified CustomerJanuary 10, 2013

These folks are super! I never feel like I'm being talked down to or taken advantaged of.

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Verified CustomerOctober 19, 2012

They are a honest and knowledgeable repair shop.

Verified CustomerAugust 17, 2012

Robert and Lisa have always been trustworthy and done a good job in explaining my options. They have always charged a reasonable price and I've always received quality service.

Verified CustomerJuly 21, 2012

They are very knowledgeable and responsive.

Verified CustomerJuly 17, 2012

I have been working with them for a long time. They are always reliable, honest, and do good work.

Verified CustomerJune 07, 2012

Their service is outstanding.

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Verified CustomerFebruary 24, 2012

They are knowledgeable and frugal. Always courteous and friendly.

Verified CustomerJanuary 31, 2012

They do great work.

Verified CustomerJanuary 15, 2011

They responded very quickly and they were very thorough. They got back to me with the estimate very quickly.

Verified CustomerJanuary 12, 2011

Friendly people here take your car troubles and concerns seriously. Also, they have steered me to other shops of superior quality (for auto glass replacement and a body shop.) I've been taking our Hondas here for over twenty years.

Verified CustomerJanuary 12, 2011

I have always been very very pleased with them.

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Verified CustomerJanuary 12, 2011

They are very good. They know what they are doing over there.

January 12, 2011

They really thoroughly did a good job and they let me know more was needed and I will go back to let them finish. They're very good.

Verified CustomerJanuary 11, 2011

It's friendly and efficient and seems to be a good value for what you get.

Verified CustomerJanuary 11, 2011

I really like them, they do a good job, I trust them. They are very consistent and I know my car is in good hands at Auto Medics.

Verified CustomerJanuary 10, 2011

Excellent, very trustworthy and exceeds its expectations constantly.

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Verified CustomerJanuary 10, 2011

They do very good, trustworthy, honest work.

Verified CustomerJanuary 08, 2011

I have worked with Rob and Chris to maintain my Honda for over decade and have been extremely satisfied to the point I know myself and friends will drive distance greater than 30 minutes.

Verified CustomerJanuary 08, 2011

Auto Medics is very good at what they do, but they are not thrifty.

Verified CustomerJanuary 07, 2011

They are always prompt, the car is always ready when they say it's going to be, and the cost is always what they say it will be or less.

Verified CustomerJanuary 07, 2011

They've changed their auto loan policy and I'm not satisfied to pay $9.95 to borrow a car for a day. I only ever have to go a short distance, and might like if they had a car available to provide ride.

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January 07, 2011

I'm satisfied with their service.

Verified CustomerJanuary 06, 2011

Auto Medics is probably the best auto repair shop I have ever used. The owner is very professional and well versed in how to run an auto repair shop.

Verified CustomerJanuary 06, 2011

Good people and good work.

Verified CustomerJanuary 05, 2011

It's a pleasure to be able to take your car to a reliable, honest, and competent garage.

Verified CustomerJanuary 05, 2011

I appreciate the input on possible future issues with my car, the readings on brakes, tire wear, etc, as well as reminders of services becoming due.

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September 03, 2015

I'm a tough critic and a skeptic, but these guys are great—the best Honda experience I've had anywhere. Kris (co-owner and manager I think) was professional, knowledgable, and able to answer my questions in an understandable way from giving an intro of the shop to booking to the repair to pick-up. I knew my car needed a lot of work, and throughout the experience she was able to explain the labor, parts, pricing, and gave a clear diagnostic report to back it up. And Auto Medics offers a warranty. In every way this is a friendly, competent, and expert Honda shop. No other place to take a Honda if you live in San Mateo area. Thumbs way up.

February 02, 2010

I have been taking my Hondas and Acuras to Auto Medics for 10+ years and there are 3 reasons why - great service, great workmanship & great prices! You can't beat the friendly staff and clean facility. They are the best around - and one of the reasons we continue to buy Hondas and Acuras...

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