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Auto Medics | Japanese Auto Repair in San Mateo

330 S Claremont St, San Mateo, CA 94401 Map & directions

Call Now: (650) 265-1440

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About Auto Medics | Japanese Auto Repair in San Mateo

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
100
Tools & Equipment (?)
97
Customer Service (?)
99
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Auto Medics has been serving the community of San Mateo since 1987. This shop is managed by Robert Pierinelli who has over 20 years of industry experience, all here! We found a talented team of technicians with over 70 years of combined experience working with him. Over the years they have continued to keep pace with advancing technology by regularly attending training classes, the most recent being hybrid training. Using their extensive collection of automotive tools and knowledge we are confident they will make excellent repairs to your car. All work is backed by a 36 month/36,000 mile warranty. For you convenience they offer early bird/after hours drop off, shuttle service, Saturday business hours, rental and loaner cars.

Message from the Shop

The Japanese auto repair specialists! Before you take your Honda or other Japanese car to just any shop, know that Auto Medics has over 17 years of expertise working solely on Japanese cars. Whether you drive a Honda, Acura, Toyota, Lexus, Nissan, Infiniti, Subaru, Mazda, Hyundai, Kia, Mitsubishi, Isuzu or Hybrid, you can trust that our ASE certified technicians have the expertise and training to repair your vehicle correctly the first time.

Open Monday-Friday and the 1st & 3rd Saturdays of the month, also open Saturday and Sunday.

Auto Makes We Service

Acura Honda Hyundai
Infiniti Isuzu Kia
Lexus Mazda Mitsubishi
Nissan Scion Subaru
Suzuki Toyota

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Free Inspection Heated Waiting Room
Loaner Car Open Weekends Parts/Accessories Rental Car
Se Habla Espanol Service Guarantee Shopping Nearby Shuttle
Warranty Accepted Wireless Internet

Customer Reviews 37 verified reviews (38 total)

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
March 12, 2013

Very friendly, helpful, and informative staff. Work was completed on time and my car is running great!

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
March 09, 2013

Having had to resort to other Honda repair facilities including the nearest dealership, I would not freely choose any one but Auto Medics.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
March 07, 2013
Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
March 02, 2013

I was very pleased at the professionalism and friendly demeanor of Chris who checked my car into their system. I was also very pleased with Robert who is a real car guy. He answered all of my questions and was patient with me. Also I was very satisfied with the timing belt replacement work that was performed on my car. When the work was completed, the engine compartment was as clean as when I delivered the car to the shop. I definitely plan to return to Auto Medics when ever my car requires repair or maintenance.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
February 28, 2013

I will never take my care anywhere else but to Auto Medics

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
February 23, 2013

Great service and they do a wonderful job in explaining the problem and very honest!

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
February 22, 2013

Robert and Kris are the best in the business. I would not take my Honda anywhere else!

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
February 22, 2013

I like Auto Medics so much that I am only considering buying a new Honda, rather than another brand, tho they do repairs on all Asian brands. They always know me and seem to really know my car. Perfect servicing.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
February 12, 2013

Service, responsiveness, and quality of work are all A+. Thanks.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
February 12, 2013

I've used Automedics for over a quarter century. That says it all.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
February 11, 2013

I would rather make the drive to San Mateo, than take my car to my local dealer (I own a hybrid so I am cautious about who works on it).

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
February 07, 2013

Auto Medics staff are friendly, skilled, capable - Love them!

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 24, 2013

Welcoming and friendly staff. Excellent repair advice.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 18, 2013

Always received great service and will continue to serivce the car here...as well as recommend our friends use them as well.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 17, 2013

Having Auto Medics do your service is better than having the dealer do it because dealers do lot of unnessary services that you do not need.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 16, 2013

Competent, helpful, good work, on time. Can not beat this shop!

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 14, 2013

Auto Medics is amazing, and I will continue to take my car only to them!

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 11, 2013

As always, thanks for the great support.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 10, 2013

These folks are super! I never feel like I'm being talked down to or taken advantaged of.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 15, 2011

They responded very quickly and they were very thorough. They got back to me with the estimate very quickly.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 12, 2011

Friendly people here take your car troubles and concerns seriously. Also, they have steered me to other shops of superior quality (for auto glass replacement and a body shop.) I've been taking our Hondas here for over twenty years.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 12, 2011

I have always been very very pleased with them.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 12, 2011

They are very good. They know what they are doing over there.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 12, 2011

They really thoroughly did a good job and they let me know more was needed and I will go back to let them finish. They're very good.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 11, 2011

It's friendly and efficient and seems to be a good value for what you get.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 11, 2011

I really like them, they do a good job, I trust them. They are very consistent and I know my car is in good hands at Auto Medics.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 10, 2011

Excellent, very trustworthy and exceeds its expectations constantly.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 10, 2011

They do very good, trustworthy, honest work.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 08, 2011

I have worked with Rob and Chris to maintain my Honda for over decade and have been extremely satisfied to the point I know myself and friends will drive distance greater than 30 minutes.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 08, 2011

Auto Medics is very good at what they do, but they are not thrifty.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 07, 2011

They are always prompt, the car is always ready when they say it's going to be, and the cost is always what they say it will be or less.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 07, 2011

They've changed their auto loan policy and I'm not satisfied to pay $9.95 to borrow a car for a day. I only ever have to go a short distance, and might like if they had a car available to provide ride.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 07, 2011

I'm satisfied with their service.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 06, 2011

Auto Medics is probably the best auto repair shop I have ever used. The owner is very professional and well versed in how to run an auto repair shop.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 06, 2011

Good people and good work.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 05, 2011

It's a pleasure to be able to take your car to a reliable, honest, and competent garage.

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Auto Medics | Japanese Auto Repair in San Mateo
Verified Customer
January 05, 2011

I appreciate the input on possible future issues with my car, the readings on brakes, tire wear, etc, as well as reminders of services becoming due.

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Auto Medics | Japanese Auto Repair in San Mateo
February 02, 2010

I have been taking my Hondas and Acuras to Auto Medics for 10+ years and there are 3 reasons why - great service, great workmanship & great prices! You can't beat the friendly staff and clean facility. They are the best around - and one of the reasons we continue to buy Hondas and Acuras...

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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(650) 265-1440

Auto Repair Experience

  1. Kristine Cesena, Owner
  2. Established 1987
  3. 5 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technicians
  5. 73 Years of Car Repair Experience