I'm a tough critic and a skeptic, but these guys are great—the best Honda experience I've had anywhere. Kris (co-owner and manager I think) was professional, knowledgable, and able to answer my questions in an understandable way from giving an intro of the shop to booking to the repair to pick-up. I knew my car needed a lot of work, and throughout the experience she was able to explain the labor, parts, pricing, and gave a clear diagnostic report to back it up. And Auto Medics offers a warranty. In every way this is a friendly, competent, and expert Honda shop. No other place to take a Honda if you live in San Mateo area. Thumbs way up.