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Auto Medics

330 S Claremont St | San Mateo, CA 94401

(650) 282-3364

Call Now: (650) 282-3364
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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
100
Tools & Equipment (?)
97
Customer Service (?)
99
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Auto Medics has been serving the community of San Mateo since 1987. This shop is managed by Robert Pierinelli who has over 20 years of industry experience, all here! We found a talented team of technicians with over 70 years of combined experience working with him. Over the years they have continued to keep pace with advancing technology by regularly attending training classes, the most recent being hybrid training. Using their extensive collection of automotive tools and knowledge we are confident they will make excellent repairs to your car. All work is backed by a 36 month/36,000 mile warranty. For you convenience they offer early bird/after hours drop off, shuttle service, Saturday business hours, rental and loaner cars.

Message from the Shop

Open Monday-Friday and the 1st & 3rd Saturdays of the month, Auto Medics, formerly Honda Hospital, is a full service & repair facility that specializes on Honda's, Acura's and Hybrid Cars, but we also service many other cars. Come by to see our shop, meet our staff and see why our AAA customers are 100% satisfied.
Also open Saturday and Sunday.

Auto Makes We Service

Acura Honda Hyundai
Infiniti Isuzu Jeep
Kia Lexus Mazda
Mitsubishi Nissan Scion
Subaru Toyota

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Free Inspection Heated Waiting Room
Loaner Car Open Weekends Parts/Accessories Rental Car
Se Habla Espanol Service Guarantee Shopping Nearby Shuttle
Warranty Accepted Wireless Internet

Customer Reviews (38 reviews)

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  • Auto Medics
    Andrew - Verified Customer
    March 12, 2013

    Very friendly, helpful, and informative staff. Work was completed on time and my car is running great!

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  • Auto Medics
    Michael - Verified Customer
    March 09, 2013

    Having had to resort to other Honda repair facilities including the nearest dealership, I would not freely choose any one but Auto Medics.

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  • Auto Medics
    Verified Customer
    March 07, 2013

    Great.

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  • Auto Medics
    James - Verified Customer
    March 02, 2013

    I was very pleased at the professionalism and friendly demeanor of Chris who checked my car into their system. I was also very pleased with Robert who is a real car guy. He answered all of my questions and was patient with me. Also I was very satisfied with the timing belt replacement work that was performed on my car. When the work was completed, the engine compartment was as clean as when I delivered the car to the shop. I definitely plan to return to Auto Medics when ever my car requires repair or maintenance.

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  • Auto Medics
    Hagop - Verified Customer
    February 28, 2013

    I will never take my care anywhere else but to Auto Medics

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  • Auto Medics
    Purvi - Verified Customer
    February 23, 2013

    Great service and they do a wonderful job in explaining the problem and very honest!

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  • Auto Medics
    Marie - Verified Customer
    February 22, 2013

    Robert and Kris are the best in the business. I would not take my Honda anywhere else!

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  • Auto Medics
    Kathryn - Verified Customer
    February 22, 2013

    I like Auto Medics so much that I am only considering buying a new Honda, rather than another brand, tho they do repairs on all Asian brands. They always know me and seem to really know my car. Perfect servicing.

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  • Auto Medics
    Verified Customer
    February 12, 2013

    Service, responsiveness, and quality of work are all A+. Thanks.

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  • Auto Medics
    Linda - Verified Customer
    February 12, 2013

    I've used Automedics for over a quarter century. That says it all.

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  • Auto Medics
    Verified Customer
    February 11, 2013

    I would rather make the drive to San Mateo, than take my car to my local dealer (I own a hybrid so I am cautious about who works on it).

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  • Auto Medics
    Elizabeth - Verified Customer
    February 07, 2013

    Auto Medics staff are friendly, skilled, capable - Love them!

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  • Auto Medics
    Peter - Verified Customer
    January 24, 2013

    Welcoming and friendly staff. Excellent repair advice.

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  • Auto Medics
    Verified Customer
    January 18, 2013

    Always received great service and will continue to serivce the car here...as well as recommend our friends use them as well.

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  • Auto Medics
    John - Verified Customer
    January 17, 2013

    Having Auto Medics do your service is better than having the dealer do it because dealers do lot of unnessary services that you do not need.

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  • Auto Medics
    John - Verified Customer
    January 16, 2013

    Competent, helpful, good work, on time. Can not beat this shop!

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  • Auto Medics
    Katrina - Verified Customer
    January 14, 2013

    Auto Medics is amazing, and I will continue to take my car only to them!

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  • Auto Medics
    Karen - Verified Customer
    January 11, 2013

    As always, thanks for the great support.

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  • Auto Medics
    Sharron - Verified Customer
    January 10, 2013

    These folks are super! I never feel like I'm being talked down to or taken advantaged of.

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  • Auto Medics
    Jeff - Verified Customer
    January 15, 2011

    They responded very quickly and they were very thorough. They got back to me with the estimate very quickly.

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  • Auto Medics
    Robert - Verified Customer
    January 12, 2011

    Friendly people here take your car troubles and concerns seriously. Also, they have steered me to other shops of superior quality (for auto glass replacement and a body shop.) I've been taking our Hondas here for over twenty years.

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  • Auto Medics
    Sue - Verified Customer
    January 12, 2011

    I have always been very very pleased with them.

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  • Auto Medics
    Alberto - Verified Customer
    January 12, 2011

    They are very good. They know what they are doing over there.

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  • Auto Medics
    Verified Customer
    January 12, 2011

    They really thoroughly did a good job and they let me know more was needed and I will go back to let them finish. They're very good.

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  • Auto Medics
    Vidur - Verified Customer
    January 11, 2011

    It's friendly and efficient and seems to be a good value for what you get.

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  • Auto Medics
    Melanie - Verified Customer
    January 11, 2011

    I really like them, they do a good job, I trust them. They are very consistent and I know my car is in good hands at Auto Medics.

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  • Auto Medics
    Erica - Verified Customer
    January 10, 2011

    Excellent, very trustworthy and exceeds its expectations constantly.

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  • Auto Medics
    Tom - Verified Customer
    January 10, 2011

    They do very good, trustworthy, honest work.

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  • Auto Medics
    Amber - Verified Customer
    January 08, 2011

    I have worked with Rob and Chris to maintain my Honda for over decade and have been extremely satisfied to the point I know myself and friends will drive distance greater than 30 minutes.

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  • Auto Medics
    David - Verified Customer
    January 08, 2011

    Auto Medics is very good at what they do, but they are not thrifty.

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  • Auto Medics
    Naomi - Verified Customer
    January 07, 2011

    They are always prompt, the car is always ready when they say it's going to be, and the cost is always what they say it will be or less.

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  • Auto Medics
    Joanne - Verified Customer
    January 07, 2011

    They've changed their auto loan policy and I'm not satisfied to pay $9.95 to borrow a car for a day. I only ever have to go a short distance, and might like if they had a car available to provide ride.

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  • Auto Medics
    Verified Customer
    January 07, 2011

    I'm satisfied with their service.

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  • Auto Medics
    Dave - Verified Customer
    January 06, 2011

    Auto Medics is probably the best auto repair shop I have ever used. The owner is very professional and well versed in how to run an auto repair shop.

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  • Auto Medics
    Sharron - Verified Customer
    January 06, 2011

    Good people and good work.

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  • Auto Medics
    Corrin - Verified Customer
    January 05, 2011

    It's a pleasure to be able to take your car to a reliable, honest, and competent garage.

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  • Auto Medics
    Marilyn - Verified Customer
    January 05, 2011

    I appreciate the input on possible future issues with my car, the readings on brakes, tire wear, etc, as well as reminders of services becoming due.

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  • Auto Medics
    February 02, 2010

    I have been taking my Hondas and Acuras to Auto Medics for 10+ years and there are 3 reasons why - great service, great workmanship & great prices! You can't beat the friendly staff and clean facility. They are the best around - and one of the reasons we continue to buy Hondas and Acuras...

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Hours of Operation

Mon - Fri7:30am to 5:30pm
Sat8:00am to 4:00pm
SunCLOSED
Fast Facts
  1. Kristine Cesena, Owner
  2. Established 1987
  3. Online Reputation:
  4. 5 Technicians on Staff
  5. 73 Combined Years of Experience