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AutoMasters Service Center

(352) 504-3700
65 Verified Reviews
kevin@carsfixedright.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
7:30am to 5:30pm
T
7:30am to 5:30pm
W
7:30am to 5:30pm
Th
7:30am to 5:30pm
F
7:30am to 5:30pm
S
8:00am to 12:00pm

ADDRESS

1851 South Pine Ave
Ocala, FL 34471 USA

AUTO REPAIR EXPERIENCE

  • Kevin Craddock, Owner
  • Established 1994
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 131 Years of Car Repair Experience

AutoMasters Service Center Reviews

OVERALL RATING

65 Verified Reviews
5 stars
(50)
4 stars
(8)
3 stars
(3)
2 stars
(3)
1 star
(1)
by - Verified Customer April 05, 2017

I have never had a bad experience there.

by - Verified Customer April 04, 2017

I'm so glad that i decided to take my business to Automasters!

by - Verified Customer April 04, 2017

Good experience.

by - Verified Customer April 03, 2017

Just fine.

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by - Verified Customer April 03, 2017

Satisfied and confidence!

by - Verified Customer March 29, 2017

I was very impressed that Tom Cairnes explained their findings and took the time to answer my questions. A strong feeling of confidence was instilled during this visit.

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by - Verified Customer March 29, 2017

Very satisfied with the work that was done on my truck. Thank you!

by - Verified Customer March 28, 2017

Great shop.

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by - Verified Customer March 28, 2017

Very good service, showed me what was wrong; didn't try to charge me for the problems.

by - Verified Customer March 27, 2017

As always, excellent service. I would recommend them to everyone.

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by - Verified Customer March 27, 2017

Great.

by - Verified Customer March 26, 2017

We have been long term customers at Automaster's but we will no longer go back. We were given an exuberant estimate on our car and we researched the prices on the net and with local competitors and found they were way over priced. In addition to being overpriced, they were asking us to do unnecessary maintenance to our vehicle for extra money. Very unhappy with the outcome and now we distrust their opinion.

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by - Verified Customer March 26, 2017

Great!

by - Verified Customer March 24, 2017

They were honest and gave all the facts with no pressure. Will return for all future repairs and services.

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by - Verified Customer March 23, 2017

Friendly people and helpful.

by - Verified Customer March 23, 2017

Best service I have ever had.

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by - Verified Customer March 21, 2017

Once my car got In for the alignment it was done quickly.

by - Verified Customer March 20, 2017

Good auto shop.

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by - Verified Customer March 19, 2017

I'm a tech myself I did not want to do the job. Took it to service masters Very happy good work and great staff.

by - Verified Customer March 17, 2017

Called the day before and they ordered the part I needed. When I came the next day all was ready and I was out in a half hour. Everyone was very nice.

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by - Verified Customer March 16, 2017

I use to be in the classic automobile restoration. They reminded me of the talent that I use to do business with. They are professional and I not only will I continue to use their services but also will be highly recommended. ( I never thought I would find that type of talent in Florida) Thank you.

by - Verified Customer March 16, 2017

They are extremely professional and I am very happy with the service.

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by - Verified Customer March 15, 2017

Good job!

by - Verified Customer March 12, 2017

They fixed the leaking transmission and no more leaks, thanks.

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by - Verified Customer March 12, 2017

My overall experience with AutoMasters was a pleasant one.

by - Verified Customer March 10, 2017

Very satisfied with all phases of customer service and work done. Will be scheduling future work for both cars to be done by your company. Tired of getting over inflated bills by dealerships. Keep up the good work!

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by - Verified Customer March 09, 2017

Excellent!

by - Verified Customer March 05, 2017

I love this shop, the staff and mechanics treat you with respect.
All work they do is done correctly and they are more than willing to show you exactly what's wrong, without trying to get you to do something that you don't need to do.

Automasters is my new favorite shop for auto repair.

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by - Verified Customer March 02, 2017

I love AutoMasters they are awesome.

by - Verified Customer February 28, 2017

Friendly staff, fair price, professional establishment!

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by - Verified Customer February 26, 2017

Absolutely positive experience! In my opinion, AutoMasters are among the shops proudly representing the best in automotive service and repair industry.

by - Verified Customer February 23, 2017

Great service! This is my second time using this shop and they've done great work. I love that they're open on Saturdays.

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by - Verified Customer February 22, 2017

Good work!

by - Verified Customer February 21, 2017

Not convinced by visible evidence that groove on oil pump shaft required replacement of entire oil pump. $1300.00 price over $400.00 more than expenditure on timing belt -water pump kit just purchased about 14 months ago.

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by - Verified Customer February 21, 2017

:-) thanks!

by - Verified Customer February 20, 2017

I needed several things repaired and Automasters took care of everything for me in one visit and in a timely manner. They're the best!

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by - Verified Customer February 17, 2017

Tom and the guys are great! We bring our business truck there as well. They ALWAYS do what they promise and are the most professional Service Center we have ever worked with. We will ALWAYS use AutoMasters for all of our vehicles.

by - Verified Customer February 16, 2017

We had a plan for my 18-year-old Xfinity G20 and because it had been kept up the through the years the list was short. Auto Masters. gave a plan with the most needed to least, encouraging me that each job could wait until they would fit in my budget. I so appreciate the office staff and all their mechanics!!

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by - Verified Customer February 14, 2017

The battery replacement solved the starting problems and the mpg improved as vehicle ran more efficiently without the intermittent dead cell in the previous battery.

by - Verified Customer February 12, 2017

Good shop!

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by November 18, 2014

They run a good business. Just good service.

Reply from AutoMasters Service Center – by kevincrad October 08, 2015

Thank you !

by - Verified Customer November 18, 2014

They fixed my car, but it still needs a little work to it. For the most part they did pretty good.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Kongi, We hope to see you soon to complete the other items that need to be repaired.

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by - Verified Customer November 18, 2014

They give good advice, they are fair and don't recommend unnecessary work. About a battery that needed to be replaced, and they showed me that everything was cool. Just nice people, they were competent and helpful.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

We will never sell something that your car does not need. All of our team know that this is why we are busy

by November 18, 2014

They did good work at a fair price. It was a good price, it wasn't too expensive.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you. We always offer the best price and quality

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by - Verified Customer November 17, 2014

They were very nice, accurate on their estimate and they did the work in a timely manner.

by November 17, 2014

They are very meticulous, the mechanic and front desk will discuss your vehicle and options will you. He will work around your schedule to help you get in and his staff is very pleasant.

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by - Verified Customer November 17, 2014

It's fast and effective. It's a lot faster than other places.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

We will always say Yes when it comes to repairing your car at your convenience.

by - Verified Customer November 15, 2014

I'm very pleased with how professional the employees always behaved and the friendliness they had while getting done in a timely manner.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thanks Stacy for your comments

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by - Verified Customer November 15, 2014

I've been taking our vehicles there for the past 15 years, and we've never had a bad experience. Always the best prices in town, and great customer service. The personality, they make you feel like a part of the family. They take care of you, and don't hit you with any surprises. They are always great with appointments and scheduling, you never have to wait. They only do what you want, they are trustworthy.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Wow what a great review! This is what we strive for !

by - Verified Customer November 14, 2014

They are very honest, to fix our car it was only $48. They were very honest, and they could have taken us for a couple hundred. They were very good, quick, and honest. They are very friendly, and they make you feel like when you walk in they know who you are. They keep you informed of what you're doing the entire time you are there.

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by - Verified Customer November 14, 2014

They have been taking care of my cars for many years and they don't try to cause any problems, other mechanics make repairs out to be worse than they really are.

by - Verified Customer November 14, 2014

They are in a convenient location, and I like the quality of work they offer with their services.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you for your review

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by - Verified Customer November 14, 2014

They are very reasonable and never screwed me over. The workers are very smart because they are able to work on my BMW and I'm never overcharge.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

We strive to keep up with all of the newer technology

by - Verified Customer November 13, 2014

They are excellent. They are courteous. They are honest. They go over and above.

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by - Verified Customer November 13, 2014

I think they are very prompt and very honest. It is easily accessible to where I live.

by November 13, 2014

They give excellent service.

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by - Verified Customer November 12, 2014

I have been going there for about 10 years. They do good work. They treat me good.

by - Verified Customer November 12, 2014

They said they were only going to have my car for 3 days and they had it for 7.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Deborah, we are sorry that it took longer than expected. We hope all is well now.

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by - Verified Customer November 11, 2014

When I went in there they gave me an estimate. i paid $80 to get the car looked at and they charged me twice to remove the dash for my air conditioner.

by November 11, 2014

They did really good work, and they had fair prices.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you

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by - Verified Customer November 10, 2014

They are very good to me. They have taken care of several vehicles in the past and they are very good. They are honest and caring.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you LV

by - Verified Customer November 10, 2014

I have been going to them for years, they treat me fair and their prices are reasonable.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you

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by - Verified Customer November 08, 2014

I like their service.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

"Service" is our middle name Thanks

by - Verified Customer November 08, 2014

I have always taken my car there. It is quality work. They price is good.

Reply from AutoMasters Service Center – by kevincrad December 08, 2014

Thank you Cheryl

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Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

Serving Ocala for over 20 years.We offer fair prices on honest repair. We are Ocala's dealer alternative.

AutoMasters Service Center has been servicing Ocala since 1993!

We service all makes and models from your basic oil change to engine/transmission replacements. We have the latest diagnostic equipment to service all of your needs. All of our Technicians are ASE certified with over 100 years combined experience!

We offer dealer quality at a price you can afford!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
97

AutoMasters Service Center has been serving Ocala and the surrounding area since 1994. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as excellent, reliable, fair, honest, and providing great value. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to advanced computer system diagnostics and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, Saturday hours, and a waiting area with wireless Internet are all available for your convenience.


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