Auto Lab of Southgate has been serving the local community since 2006. We found Jason Douglass, the owner, has assembled a well rounded group of individuals in this shop who value training and certification. this certified shop features 4 seasoned individuals who are all ASE Certified. They attend regular training to keep up on the latest technology in the industry. The 3 technicians combine for over 47 years of experience and have at their disposal some on the best tools and computer diagnostic equipment available. They have shuttle service, rental cars, and wireless internet available for your convenience. They also are open on Saturdays.
Auto Lab of Southgate
Southgate, MI 48195 USA
Auto Repair Experience
- Jason Douglass, Owner
- Established 2006
- 3 ASE Certified Auto Technicians
- 1 ASE Master Auto Technicians
- 47 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Child Friendly
- Early Bird Dropoff
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Loaner Car
- Open Saturday
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
They did very good with customer service. They are very clean. They gave me an estimate and told me what the issue was, and what was required. My car was clean. It was pretty good customer service though.
They weren't busy and took care of me right away. I've done all the labs. The price doesn't seem that bad. My brother had his car in for two weeks with a mechanic from our neighborhood. I told them what I needed and the problem, they solved it, and called me in the next half hour. They weren't slacking on the job. I couldn't fix the motor heater myself. They charged me $195 or whatever it was.
They are very friendly and courteous people. They give you a good deal, they are forthright with everything they do. I have been dealing with them for a long time, they are the best.
I went there for an alignment and they did a good job.
Good service, they do all of the work quickly and they did exactly what needed to be done.
It was impeccable service. Nice people, and very experienced.
They have basically always been pretty fair with me.
I like the way I was treated, they told me exactly what was done to my car. They were very courteous, my vehicle was done when they said it would be done.
They are excellent, I have been dealing with them for a number of years. They are very knowledgeable, when they tell you that something is wrong they are very honest.
The last two time that I was there, there was dishonesty involved based on my pervious knowledge of the vehicle. It reflected the last visit. The last vehicle we took there had a similar problem. They had a very similar answer to the problem on a different vehicle. I believe that even though they offered a one time fee for the diagnosis of the vehicle, both thimes they also said they needed additional funds to further their diagnosis of the condition of the vehicle. When we took it somewhere else that wasn't the case. They did not uphold the diagnosis of the vehicle.
I like the work that they did. They did a good job.
They did a fine job, they changed my oil and everything went smooth.
They have always done good work for me. Price is reasonable. Good service.
They got my work done on time and gave me the price they quoted. They were just helpful and didn't try to sell anything I didn't need. I had a good experience.
They helped me out with my car and were actually pretty quick to get it done. They were quick and very nice people.
They treated me with respect. They were great to work with. I was very satisfied.
They treat me very well and they did an excellent job.
The job was done in a timely manner. The pricing was good for the job done. The one repair they could not get the part but they used their imagination to fix it and it is working well.
They are friendly, courteous and clean. They did an excellent job.
I just felt they were doing a repair I didn't need.
They have a professional staff. The work was done correctly.
I had good service and they did the job pretty quick.
They offer good quality and prices compared to other places in the area that I priced and they give a Triple A discount.
They do a great service. Their prices are a little too high.
They did a number of diagnostics, including checking the radiator coolant, and it ended up freezing and busting and I ended up replacing. It cost four hundred dollars to repair. I assumed I was good for the winter.
He was friendly and honest. He did a good job.
They were really good. I live in an apartment. I'm almost 70 years old and use a walker. They came to my home, gave me a jump and took me back to the shop and told me what was wrong with my car. In all my years I've never had any one so kind and considerate, especially with their shuttle.
They were good, courteous, and knowledgeable. Good repair facility. Those are hard to find.
The prices could be a lot cheaper. Should have been cheaper.
They did an outstanding job on my car, and they have reasonable prices.
It was good service all the way around. For me it was out of my way.
It was honest service and they did it in a time frame they said they would do it. Friendly service.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service