Auto Lab of Southgate
13045 Northline Rd, Southgate, MI 48195 Map & directions
Call Now: (734) 219-6781
“They did very good with customer service. They are very clean. They gave me an estimate and told me what the...”
“They are very friendly and courteous people. They give you a good deal, they are forthright with everything...”
“Good service, they do all of the work quickly and they did exactly what needed to be done.”
“I like the way I was treated, they told me exactly what was done to my car. They were very courteous, my...”
“They are excellent, I have been dealing with them for a number of years. They are very knowledgeable, when...”
“They have always done good work for me. Price is reasonable. Good service.”
“They helped me out with my car and were actually pretty quick to get it done. They were quick and very nice...”
“They treat me very well and they did an excellent job.”
“The job was done in a timely manner. The pricing was good for the job done. The one repair they could not...”
“They were really good. I live in an apartment. I'm almost 70 years old and use a walker. They came to my...”
“They were good, courteous, and knowledgeable. Good repair facility. Those are hard to find.”
“They did an outstanding job on my car, and they have reasonable prices.”
“It was honest service and they did it in a time frame they said they would do it. Friendly service.”
About Auto Lab of Southgate
RepairPal’s Comprehensive Evaluation
Auto Lab of Southgate has been serving the local community since 2006. We found Jason Douglass, the owner, has assembled a well rounded group of individuals in this shop who value training and certification. this certified shop features 4 seasoned individuals who are all ASE Certified. They attend regular training to keep up on the latest technology in the industry. The 3 technicians combine for over 47 years of experience and have at their disposal some on the best tools and computer diagnostic equipment available. They have shuttle service, rental cars, and wireless internet available for your convenience. They also are open on Saturdays.
Message from the Shop
We can promise you the best service available because we employ ASE certified technicians who utilize state-of-the-art computerized diagnostic equipment to manage the technical demands of your vehicle. We provide an information system with detailed data regarding your vehicle. We guarantee quick and honest service with a 33-point inspection.
We challenge you to find better service with a better warranty. You just won't find the combination of quality, professional technicians and state-of-the-art technology at any other vehicle service center.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Timing Belts||Tire Sales/Repair||Windshield/Glass|
|Child Friendly||Coffee||Early Bird Dropoff||Free Inspection|
|Heated Waiting Room||Loaner Car||Open Saturday||Service Guarantee|
|Shopping Nearby||Shuttle||Warranty Accepted||Wireless Internet|
Customer Reviews 39 verified reviews (41 total)39 Sort by: Date |
They weren't busy and took care of me right away. I've done all the labs. The price doesn't seem that bad. My brother had his car in for two weeks with a mechanic from our neighborhood. I told them what I needed and the problem, they solved it, and called me in the next half hour. They weren't slacking on the job. I couldn't fix the motor heater myself. They charged me $195 or whatever it was.
The last two time that I was there, there was dishonesty involved based on my pervious knowledge of the vehicle. It reflected the last visit. The last vehicle we took there had a similar problem. They had a very similar answer to the problem on a different vehicle. I believe that even though they offered a one time fee for the diagnosis of the vehicle, both thimes they also said they needed additional funds to further their diagnosis of the condition of the vehicle. When we took it somewhere else that wasn't the case. They did not uphold the diagnosis of the vehicle.
I took my 2001 dts in for repairs and this shop was super the dropped me off at home . the worked on my car like it was there on vehicle . they explained the situation about my vehicle .I would send all of my friends and family to this shop for repairs they are first class in the repair business thanks again for all you help.
I took my car to Auto-Lab in Southgate because it was overheating and coolant was leaking everywhere. The service manager was very friendly and prompt! I didn't get my car to them until 4:30 by 5 they knew what was wrong, the price seemed very reasonable and they had me back on the road before 6pm when the close!! I couldn't have asked for a better experience.
7 verified customers did not leave comments but provided these ratings: