Auto Lab

This shop is not RepairPal Certified. Learn more
400 South Milwaukee Ave
Libertyville, IL 60048
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7:00am to 6:00pm
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Closed
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7:00am to 6:00pm
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7:00am to 6:00pm
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7:00am to 6:00pm
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7:00am to 6:00pm
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7:00am to 6:00pm
(847) 367-4488

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
At Auto Lab in Libertyville, we make three promises to you: 1. The final auto service bill will never be more than what we quoted you. 2. When we tell you something is wrong with your car, that’s what it is. We won’t repair or service your car and then call you back to say it needs something else. 3. We stand behind all of our automotive repairs with a 3-year/36,000-mile warranty. Auto Lab of Libertyville is a family-owned and operated repair facility that was founded in 1994 by Kevin Riddick. His son, Sherman, is the Service Manager and the next-generation owner. This RepairPal- Certified shop features a team of Master Technicians who truly are the best of the best. They’re a technical powerhouse and expertly handle automotive repairs from oil changes, brakes and tires to Check Engine Lights, engine performance and transmission diagnostics. In fact, some of the local dealers even outsource their problem cars to us. When you couple our skilled team with our investment in automotive tools and computer diagnostic equipment, you’ll understand why we can back our repairs with a 36-month/36,000-mile nationwide repair warranty, including towing. Local shuttle service, early bird drop off, loaner vehicles, and a clean comfortable waiting area with wireless Internet are available for your convenience.
Details

Auto Repair Experience

  • Kevin Riddick , Owner
  • Sherman Riddick, Service Manager
  • Established 1995
  • 2 Auto Repair Mechanic on Staff
  • 55 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Shuttle
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

30 Reviews

Customer Reviews

Verified CustomerSeptember 30, 2014

I have been a customer of the Auto Lab for about 5 years and have found the staff and work to be extremely knowledgeable, helpful and have always done a great job with my vehicle.

Verified CustomerSeptember 29, 2014

Friendly, honest & reliable.

Verified CustomerSeptember 26, 2014

Wonderful customer service on every visit. Sherman remembers his customers and the staff works hard to repair things quickly and fairly. The prices are also extremely reasonable.

Verified CustomerSeptember 18, 2014

Great work, trustworthy and friendly.

Verified CustomerSeptember 15, 2014

They provide great service at a great price.

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Verified CustomerSeptember 11, 2014

The service is always good but I think the pricing needs a look for an oil change. I believe I paid over $60 which seems steep.

Verified CustomerSeptember 10, 2014

Great customer service, honest.

Verified CustomerSeptember 05, 2014

Honesty from Sherman and staff along with great friendly Customer service.

Verified CustomerAugust 26, 2014

Excellent customer service!

Verified CustomerAugust 15, 2014

Very dependable.

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Verified CustomerAugust 13, 2014

Excellent service. Staff did a great job explaining all work they recommended, gave exact pricing at the beginning, and made sure they had our permission before doing any work. Made us feel extremely comfortable with everything that was done.

Verified CustomerAugust 12, 2014

Great guys, good work.

Verified CustomerAugust 12, 2014

Your service practices are efficient, fair, well priced and pleasant.

Verified CustomerAugust 11, 2014

Worked out great. Friendly. Saved me from unnecessary work at another auto service.

Verified CustomerAugust 11, 2014

Auto Lab had been recommended by family, 2-3 levels removed. You can trust them to be open and honest, and make the best recommendation. They are very accommodating with respect to loaners and pick up/drop off. They are good people with whom to work.

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Verified CustomerAugust 05, 2014

Professional service and high quality of work.

Verified CustomerJuly 01, 2014

Great customer service and overall service was excellent!

Verified CustomerJuly 01, 2014

I have used Auto Lab several times and they are consistently excellent.

Verified CustomerJune 28, 2014

Reliable service at a fair price.

Verified CustomerJune 27, 2014

They thoroughly inspected my car. Told me what service was need and how important the service was. Explained what was a priority at time of visit and what I could wait for if couldn't do at the time.

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Verified CustomerJune 27, 2014

Great service.

June 27, 2014

Used first time. Will rate higher next time.

June 25, 2014

I have always had fantastic service at the Auto Lab.

June 25, 2014

Work was well done, on time and budget.

Verified CustomerJune 24, 2014

We've been dealing with the folks at Auto Lab for years and have always had personal, honest customer service and guaranteed work - Kevin and Sherman are extremely helpful and also just pleasant to deal with.

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June 20, 2014

Good, reliable service.

Verified CustomerJune 18, 2014

Very honest and quick working.

Verified CustomerJune 16, 2014

The service is first rate, the costs are always reasonable.

Verified CustomerJune 12, 2014

Trustworthy.

Verified CustomerJune 06, 2014

Professional and courteous treatment of customers. They stand behind their work. Never suggest something not needed. All work is completed on time and at estimated price. They make driving a pleasure as I can trust my car.

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